webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,979 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

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About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick, very easy.”

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“Straight forward, easy to deal with honest approach.”

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“Efficient friendly service. Everything explained and taken care of. Good communication before appointment including helpful directions to find the venue”

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“Very Happy with the service. David was very good and easy to work with. Straight forward transaction.”

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“Constructive discussion over two sessions led to an acceptable offer”

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“Your colleague I dealt with at the Christchurch branch was not only very knowledgeable but also extremely patient and understanding. I cannot praise him high enough. Such a very nice young man. Thank you”

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“We went to the Grimsby site and was welcomed by Mark, he was extremely helpful and fair, he was very friendly and gave me all the information I needed. Great customer service!”

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“Quick and easy. Great customer service.”

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“Great service. Thank you.”

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“Hassle free. Thanks.”

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“Very quick and easy service, Simon at the Newcastle branch was really helpful and professional.”

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“Trouble free way to get rapid sale with cash paid promptly. Downside is that a somewhat higher price could probably be obtained if more effort and delay is acceptable. Service good and I would use webuyanycar again in future.”

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“Good service”

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“I found it easy to selling my car but didn’t reach the value i was expecting.”

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“Friendly helpful service Transparent working out of car’s worth Quick, easy, convenient Frequent reminders of booking and things needed…”

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“Misleading quotes given on line because when you go to trade car in they start to knock lots of money off plus cost another £100 in admin and bank transfer fees”

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Hi Michael, I'm sorry to hear that you would rate your experience 2*. Thank you for leaving us your feedback, we appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Quick efficient service carried out in a pleasant manner. Car sold for a fair price.”

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“Very fast, efficient and friendly service.”

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“Very straightforward process and friendly staff”

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“Very poor customer service, very disappointed the quote I got online I didn't get that hence they always try to cut £500 of the original price. I had immaculate car but he still knocked off £500 which was unnecessary. Over 2 small stone chip guy knocked off £430 come on be realistic. With £430 u can do the 2 panels fully resprayed. Goin to leave bad reviews on ur site and on Google thank u so much”

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Hi there, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

webuyanycar is rated 4.4 based on 7,979 reviews