webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was quick and simple. Unfortunately we didn't check the documentation closely enough and our bank details were wrong and the money was paid into the wrong account. Webuyanycar are trying to sort the issue but communication is not very good. Zero updates and I'm not feeling they really are interested in helping to resolve the problem”

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“very satisfied with the process we received”

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“Quick and easy process also matched priced the part exchange price I received from the garage!”

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“Quick and simple process”

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“Gave me a good price for my car online, when I took car there for the inspection they knocked a couple of hundred pounds off for very slight marks but was still happy with the price I received. Payment was as they said, on the 4th working day money was in my bank.”

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“A good experience. Staff at Chesterfield very helpful and friendly. All done and dusted in about 20 minutes.”

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“Good service and very simple. Only disappointment was the amount charged for minor scratches/damage as it was excessive but overall happy with price”

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“Web price £15200 got £14925 due to couple of scratches and minor bump. No issues prompt payment.”

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“all straight forward no problems. just do not expect full price for your car, no matter how good you think it is.”

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“Professional, quick and pleasant service,..... One of the guys was in training and ask was it ok for me to deal with him ... And no problems at all both men a credit to the company”

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“Was a very quick and easy process just sad we didn’t get the price quoted”

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“Efficient with local offices, but before of valuation dropping like an elevator if you have a tiny stone chip or any wear on door edges ! Double check paperwork required before you go to the appointment.That asides, a good experience.”

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“Good service I was selling the vehicle on behalf of my father in law sold with no problems thank you”

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“Easy to find, easy to deal with, good price, no problems”

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“Efficient service”

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“Got a quote from WBAC and took it to Hassan at Heathrow branch. He was excellent in every way and gave me a new updated figure which I thought was fair. Within 10 minutes deal was done and money in my account within 2 hours. Very satisfied with Hussan.”

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“Quoted a price during the week. Came back on the Saturday to sell vehicle only top have been given a cheaper price. Had to negotiate to get it somewhere close. Despite this the sale went very easily and payment for the vehicle was received with 15 minutes of completion. Staff were very professional.”

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“As usual not quite the price I was quoted but still better than a trade in and far less hassle”

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“Just sold my sons 5 year old city go at we buy any car, Carlton Notts. Really friendly honest guy, he offered a price lower than the quote as had lost the service history book, but offered a price that we were happy with, paid the extra for same evening payment and the money was in the bank half an hour later. Happy customers”

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“Other reviewers might slam we buy any car because of the difference between the initial valuation and what they eventually offer. In my case that was £600. What I got was still nearly £750 better than the part-exchange offer I got from my new car dealer and the valuation on Autotrader. Unless your car is perfect, don't expect too much and you'll be happy - consider the hassle you'd have selling your car privately.”

Helpful Report

webuyanycar is rated 4.4 based on 7,954 reviews