webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What ever they offer you to start, you won't get, any minor blemishes they reduce the price drastically, my car had a slight scuff mark in the clear coat, which will polish out, and another mark on the boot, bear in mind the car is six years old. Apart from that the car was perfect. What did they take off the original quote, £600, they then charge to pay the money into your account. Don't tell you that on the TV do they.”

Helpful Report

Thank you for taking the time to leave us your feedback, we really appreciate it. Our online valuations are calculated using only the information that our customers provide, therefore if no scuffs, chips, scratches or dents are declared at this point, the valuation provided will be reflective of this. Whilst we accept that the majority of used cars will have experienced a certain amount of wear and tear, we make no assumptions about the extent of this as it can vary greatly from vehicle to vehicle and we instead rely on our customers to describe the vehicles they have in their possession. The transaction fee contributes towards the transportation and administration costs incurred when purchasing the vehicle. There are numerous checks and processes that we must adhere to after the purchase of a vehicle to ensure we are compliant with both industry and our own compliance requirements. We’re sorry that on this occasion the final price offered failed to meet with your expectations. This said; we offer a no obligation service which means if the price we offer isn’t acceptable, you are never under any obligation to sell to us. Thanks, The WBAC Team

“Straightforward, fair and efficient. Would be my preferred way of selling a car in the future.”

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“Quick and easy service”

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“Amazed at how close the drop off point and office was. In easy walking distance from the house. Bit disappointed in the price I eventually received based on the one quoted. However, in the end I was reasonably satisfied.”

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“Lee Made everything simple. Nice guy and gave fair and honest valuation. First time using we buy any car and if needed again would not hesitate”

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“Does exactly what it says on the tin”

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“Love the experience”

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“This place gave me $33,000 quote online for my 2015 Escalade ESV. I know it valued nearer to $40,000 but knowing they need to make money l wasted my time going by the Apopka location. They quickly went down to $23k and it was a downward spiral to $10K. I ran straight to a dealership. I stop by We buy any Car and showed them my check for $25,000. They are a bunch of crooks!! I wish l could give no star. Highway Robbery!!!!”

Helpful Report

Thank you for taking the time to leave us your feedback, we really appreciate it. Our online valuations are calculated using only the information that our customers provide, therefore if no scuffs, chips, scratches or dents are declared at this point, the valuation provided will be reflective of this. Whilst we accept that the majority of used cars will have experienced a certain amount of wear and tear, we make no assumptions about the extent of this as it can vary greatly from vehicle to vehicle and we instead rely on our customers to describe the vehicles they have in their possession. We’re sorry that on this occasion the final price offered failed to meet with your expectations. This said; we offer a no obligation service which means if the price we offer isn’t acceptable, you are never under any obligation to sell to us. Thanks, The WBAC Team

“Mike in Cardiff was absolutely fantastic and made selling my first ever car hassle free”

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“Quick and easy !”

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“Quick and easy.”

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“They were very polite, and very honest about my vehicle, very happy all round.”

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“Good service received by webuyanycar at Telford Forge Retail Park for the sale of my car. Friendly and welcoming, and quick turn around on payment. Only negative i would say is i received much less than what was quoted online.”

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“Easy to deal with and quick response. Online quote is top figure for mint car so expect less after your car is inspected.”

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“Friendly, efficient service, all relevant information given, absolutely no hard sell. Very happy with the offer and subsequent sale.”

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“Very fair quick and non pressured service”

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“Excellent service dealing with a vehicle of someone recently deceased.”

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“A complete false method of entrapment”

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Thank you for taking the time to leave us a review, Angus, we really appreciate it and we apologise for any disappointment caused. Thanks, The WBAC Team

“Quick and easy and no hassle, a big difference between the initial evaluation and what I actually got that people need to be aware of, taking money off for small scratches etc but very friendly and knowledgeable, would potentially use again”

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“The man that served me was very polite and helpful and I’ve got a very good deal”

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webuyanycar is rated 4.4 based on 7,964 reviews