webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,952 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appointment started very late. Service was good once it started.”

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“Harry, who we delt with was polite and well mannered he explained everything he was about to do and I felt I was treated really well and I thought the price offered and settled on was fair.”

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“Good customer service offered me fair price”

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“Quick and easy service with a very helpful assistant and sold at a price I was very happy with.”

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“Very helpful.”

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“Really helpful and great service”

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“Very friendly bunch of people and very helpful”

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“I asked for the number off my V5 but was refused”

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Hi there, Thanks for leaving your feedback, we really appreciate it. We have an automated process in place for notifying the DVLA so if this is why you had asked for the number on your V5, this is why we wouldn't need to give this information to our customers. As long as the V5 we have been provided is the latest copy, we will automatically advise the DVLA of the sale via their online portal, the day after the sale has been completed. So no further action is required from yourself. This in turn will automatically prompt the DVLA into refunding any unused road tax back to previous keeper or cancelling an existing direct debit. Thanks, The WBAC Team

“Friendly reliable service”

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“Hassle free. We needed to move our car on quickly and WBAC made that possible. Not necessarily suitable for everyone’s needs, but no complaints from us.”

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“To be honest, it's pretty good and efficient. The guy there was great, got what I expected really considering the age. Transaction fee of £50 is a bit naughty, but hey ho.”

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“Great service and very quick and easy process”

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“Very quick and easy with no hassle”

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“Offered me £600 below their online quote for merely have a few small scratches.”

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Hi there, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Good nice see me easy”

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“Wouldn't recommend any one to use them. A couple of stone chips knocks £700 off the price they quoted”

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“Quick and easy, no fuss sale.”

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“Very pleased with service from beginning to end . Would use again”

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“Yes dealer at Hamilton was very friendly and straight forward”

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“Friendly helpful and a no nonsense approach . Louise at Bolton gave fantastic customer service would highly recommend this company”

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webuyanycar is rated 4.4 based on 7,952 reviews