webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,952 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and pleasant experience”

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“The guy I dealt with was great very professional and easy to deal with.”

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“What a pleasant experience in your Beckenham branch. It was all done quickly, and professionally and everything was explained well. Would highly recommend it.”

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“Fair price for convenience factor, hassle free”

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“Very quick and simple and polite and helpful staff.”

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“The process of selling my car was made so easy and simple by the executive sales manager Rafiq. He was so friendly and helpful. Everything was explained to me very clearly and he gave me a very good price for my car 😊 very happy customer and would definitely recommend anyone thinking of selling their car to go to Thurrock WeBuyAnyCar you won’t be disappointed!”

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“Very quick and helpful service Staff very friendly.”

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“Great service, quick, smooth and fair prices”

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“Has small stone chip “which is normal wear and tear” but apparently devalues the car by £400! Great customer service apart from that.”

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“Didn't get as much for my car as was expected 😒”

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“Quick and easy, only problem is you never get what was quoted”

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“I thought I had been pretty honest when inserting all information on-line regarding service history, damage to car eg scratches, dints, chips etc on the information required. After inputting these items via the on-line quotation portal they only sent the price down by a few pounds. But when the car was given the once over by the WBAC valuer, she found a 'bit' of rust on the car door and for that the price went down £150. I did question it and asked how that could be and if I had put the flagged the rust (which I hadn't even noticed) via the on-line portal would the price had shot down so much? I did sell to WBAC as was picking up another car straight away but its left a very sour taste. Don't mind selling to these sites but hate knowing I'm being totally ripped off.”

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“Very friendly & easy dealings”

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“Very helpful with no hassle , straight foreword transaction”

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“Your staff were very helpful and friendly and very knowledgeable they put your mind at ease through the whole process it was a great experience”

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“Great service”

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“Service was professional and quick, but I was disappointed with the fact that the price offered was a third of the online quotation, for a car that had full service history, MOT, manual, quoted mileage, 2 keys, spare tyre and only small surface scratches and no damage. I took the offer as I had run down the petrol (obviously) and made arrangements to get home (30 miles away) otherwise I'd have gone elsewhere.”

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“Cery nice service”

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“A fair price for a well used car. Very quick and easy to use the service. Nice meeting times offered.”

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“Excellent and professional service.”

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webuyanycar is rated 4.4 based on 7,952 reviews