webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,966 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,966 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“Crag who I spoke to at the branch in merry hill was excellent and very professional”

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“Fair and straight forward, very simple process”

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“Cannot fault the process, great service and good price.”

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“Very happy with the service and value of my B class. Friendly, open and honest assessment, no flannel. Would definitely recommend webuyanycar to friends and family.”

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“Customer service was amazing and so stress free!”

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“Nothing wrong with the company I just thought the young man could have been professional rather than joking around like a teenager”

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“Very easy process. Sold my car in less then 30mins.”

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“Had been a bit unsure of selling my car this way ,the main dealership had become the norm ,not any more. Webuyanycar . Valuation online , book appointment, turn up ,do the paperwork, and 20 minutes later your on your way home. Many thanks A happy customer”

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“Excellent and easy”

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“Very helpful and quick”

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“No mention of admin fee for money to go into bank quicker. Otherwise smooth experience.”

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“I can’t remember the lovely young man’s name at the Fort, Edinburgh, but he was very welcoming, professional and efficient and all with a smile on his face. If you can, let him know we were impressed ? Thank you. Rona Garvie”

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“Feels like they dangle the carrot to get you in to sell the car and then offer you way lower than predicted. But then you are in a position where you have no choice but to sell at that ridiculously low price - disappointing”

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Hi there, Thank you for taking the time to leave us a review. I'm sorry to hear that you were disappointed with your experience. We apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4-day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Easy option if you can’t be bothered selling your car yourself”

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“Jez was friendly, helpful and and gave us the best price he could for our old car. Can't complain.”

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“No hassle, no issues, great service”

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“Good, quick Service.”

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“Sold car within 10 minutes”

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“Robert in Stratford upon Avon was very helpful and pleasant to deal with. Didn’t get my ideal price but not a bad one.”

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“Because it is so quick and easy”

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webuyanycar is rated 4.4 based on 7,966 reviews