webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,958 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient sale, well-documented directions to place of sale. Very pleasant and polite member of staff who dealt with transaction.”

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“Easy to sell your car”

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“Very easy to use this way of selling a vehicle no hassle and user friendly”

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“The service experience at the handover at your Rotherham branch was very positive. Didn’t catch the gents name, but very friendly and professional, and should be recognised. 19/04/22”

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“Was quick and easy slough they did drop me on price last minute which was disappointing but apart from that it was all good”

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“Fast and efficient service.”

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“Bob in Didcot was very nice.”

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“Quick service and happy with the quote I received for my car.”

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“A brilliant and convenient way of selling your car quickly. Andrew at the Coventry North branch was very accommodating and straight to the point, and made the whole process easy. The only other advice I'd offer is be prepared to receive a much lower valuation versus the online quote. I think WBAC can be a bit more realistic in the initial quote.”

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“ARRANGED AN APPT ON WED IN SWANSEA BUT NOBODY THERE. APPARENTLY, HE HAD GONE HOME SICK BUT COULDN'T BE BOTHERED TO INFORM ME. REARRANGED FOR TODAY IN PORT TALBOT. GRUBBY OFFICE CONSIDERING HOW MUCH YOU MUST SPEND ON ADVERTISING. KNOCKED QUITE A LOT OFF.”

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“Seen on time organised znd pleasant customet service perdon.”

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“What happens when things don’t quite go to plan? Had the best offer from WBAC, took the car to the branch, the buyer Oliver was great to deal with and the price agreed was the best of any dealer. Unfortunately the leasing company were not so helpful but WBAC office did everything they could to help the process along. After 3 weeks and dealing with the Regional Manager Craig who was extremely helpful the car was sold and the price agreed was upheld with WBAC. Thanks guys for delivering on your price promise, I hope the car goes to a good home and they enjoy it as much as we did. :-))”

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“Great service.”

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“Quite efficient but horrible premises leaving me waiting quite some time in a gloomy passage.”

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“Quick service although offer was nearly £300 less than original quote reason given id forgotten to take my service history and very slight scratch on bumper. My car was an 08 plate but only had 105.02 miles but i can appreciate the reasons for the reduction. Having already purchased my new vehicle i was happy to accept offer made and cannot fault the staff member who was both courteous and respectful at all times. Have recommended you due to the excellent customer service I received.”

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“Took the car to a local station, the car was in tip top condition and only small deduction from value taken off. Didn’t even take a test drive. Simple and painless process. Paid within 2 hrs.”

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“Gave an 8 because it is badly sign posted easy to miss entrance”

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“Very satisfied with my experience. It was quick and easy.”

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“Quick process, smooth sale with no messing around. Nice salesman, not pushy just honest. Probably could’ve got a bit more selling privately and admin fee to sell is quite high but otherwise I’d recommend.”

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“Just took away all the hassle!”

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webuyanycar is rated 4.4 based on 7,958 reviews