webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy, friendly and fair. Made a same day appointment and sold my car for just under £1000 than the given price. Quick sale.”

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“Staff are always pleasant and do not rush you. This is the second time we've sold a car to we buy any car.com and are very happy with them.”

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“Quick easy, job done.”

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“Another excellent experience at we buy any car thanks to Jack at the chingford branch. Very smooth and easy transaction. Would highly recommend this service to anyone looking for a easy and very competitive service whilst sell there car. Thanks again to Jack.”

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“Staff member was pleasant and talked me through process.Ballymena office is a bit sparse....looks like somwhere closing down.”

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“Customer service was brilliant from moment I turned up to moment I left!”

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“Excellent personnel. Very professional and friendly. Felt like a really personal service.”

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“Car initially valued by member of team as grade 3 - had to return to complete sale a few days later and different member of team brought down to grade 4. Staff training cited for error in original assessment - frustrating and apparently not the first time it has occurred. £500 of a difference depending on who looks at car - doesn’t fill you with confidence that staff know what they are doing…”

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“Excellent service-very easy and straightforward and got a fair price for my car. Money in my account in 30 mins. Def recommend as a quick and easy way to sell a car.”

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“Great experience, friendly, fast and would definitely recommend and use this service again.”

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“Why does it take 4 days to get paid for car ?”

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“Person was very helpful was very satisfied”

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“Excellent service friendly ppl will use again”

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“A very good place to sell your car.”

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“Really pleased with the service. No hassle. No nonsense. Highly professional.”

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“Very easy and painless to deal with.”

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“Simple easy process”

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“I got told on the day all the finance would be taken care of and now I am having to call the finance company. Really poor service.”

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Hi there, Thank you for your review. We're sorry to hear that this process hasn't worked out for you. If you'd like us to look into this further for you please email us at talktousnow@webuyanycar.com or drop us a message on Facebook, Instagram or Twitter. Thanks, The WBAC Team