webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,948 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy process”

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“I got told on the day all the finance would be taken care of and now I am having to call the finance company. Really poor service.”

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Hi there, Thank you for your review. We're sorry to hear that this process hasn't worked out for you. If you'd like us to look into this further for you please email us at talktousnow@webuyanycar.com or drop us a message on Facebook, Instagram or Twitter. Thanks, The WBAC Team

“Great service”

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“Easy process”

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“You made it so easy and Steve was very good thank you JIM Dornan”

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“Very good very professional. Reduction for damages are quite high in my opinion.”

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“Very straight forward transaction”

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“Alvin made the transaction pleasant, quick and smooth. The inevitable knocking down on the quoted price happened, but I had factored this in and had a walk away figure in my head. It all seemed about fair.”

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“Fantastic and efficient service Nick was great @ the merry hill centre. Thanks Again”

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“Amazing service, quick friendly and efficient, couldnt ask for more. also a fair price paid for the condition of my car.”

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“When I was ready to sell my car, it was a very short process and the money reached my account on the next working day as promised.”

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“After a number of reasonable offers you reduced the offer price by 0ver 6 % for extremely innoccuous minor marks. Otherwise the process was quite acceptable.”

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“Very good staff and very polite considering the mistake I made on the mileage...a fair price under the circumstances.i would definitely use them again. Thank you”

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“The advisor who bought the car was amazing! Personable, attentive and helpful! Thankyou”

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“Very polite and helpful, seemed to be very open about reasons for valuation difference from quote”

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“We found that the actual offer price varied massively from the quote given online and this was due to the fact that the quote online is graded as a showroom car……..never gonna happen. Found it misleading, a charge for the bank Transfer from them and then a charge for a faster payment!!! Frustrating!”

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“Excellent service with a pleasant member of staff to deal with. A little disappointed by the final offer and the large reduction in valuation due to a minor bumper scuff.”

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“Very polite and efficient, just a bit low on offer.”

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“STRAIGHT FORWARD NO HASSLE MONEY IN BANK NEXT DAY”

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“Excellent Service. Syed was extremely polite and helpful and made the whole transaction really stress free.”

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webuyanycar is rated 4.4 based on 7,948 reviews