webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,948 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was brilliant made the whole process so easy”

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“It was very quick and efficient thankyou”

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“A bit confusing as the offer price was up and down over a period of a few weeks but, follows auction prices. Very easy when I decided to go ahead and received a fair price close to the offer. Would use again without doubt.”

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“Excellent service, bang on time at the office, the valuation was good and the payment was made well within the specified time frame”

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“Easy to use, no hassle. Paid a fair price.”

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“Just like it says on the tv, very straightforward process from start to finish, all done in one day, money in the bank followed a few days later.”

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“Agreeable...”

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“Very good, quick and easy no hassle”

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“Excellent service , extremely polite and helpful man , who served me ,”

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“Very quick and efficient and everything done for you. No need to contact DVLNI, all done for you”

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“Was very quick from start to finish and Lee was wonderful. freindly and approachable and not pushy. Gave you the facts and figures in a proffesional maner whilst still maintaining his cheery dispostion. would highly recommend using the Shrewsbury Branch.”

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“Very good experience and I would recommend using webuyanycar. Very pleasant and professional staff”

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“Used we buy any car in kings Lynn before but this time very uncomfortable transaction, I know that they knock you down but my car was in a good state better than other times actually and yes 6 years old but no dents or scratches through the paintwork and all equipment seats even left spare wheel and towbar and they knocked £600 off for nothing. They never even looked in the boot engine just went a quick round and said yes some chips etc so there is the price, no negotiating as before. yes, i am afraid a rip-off this time so not using in the future now.”

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Hello - Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Superb service, The advisor I met Vikram was really helpful, explained the process and made the whole selling experience really easy...”

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“Excellent service easy process best price amongst other competitors”

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“I found this service really easy to use. The online quote was very accurate and the process was explained clearly and concisely. We were talked through the whole process in detail and in language we understood. I would recommend this service to anyone wanting to sell their car as it is quite stress free. I was able to ask any questions and the person dealing with the transaction was very approachable, honest and knowledgable of the whole process. A job well done.”

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“Sam was really pleasant and polite throughout putting me at ease thanks Dave”

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“Very helpful”

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“Excellent efficient service all completed to my satisfaction in approximately 20 minutes”

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“Quick and professional service”

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webuyanycar is rated 4.4 based on 7,948 reviews