webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service, would use again”

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“So easy to do and happy with the price I received”

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“Very friendly staff,polite and quick . Would recommend.”

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“Easy transaction,”

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“Quick simple process with no hassle.”

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“It was very quickly done and customer service was good. I was hoping for a little more money but was not able to get it. Was pleased with how it all went”

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“Fair price obtained for my car, agent very polite and helpful and used the set algorithm for valuation but explained everything well”

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“Excellent eventually. Not sure how two WBAC branches can differ so much in price offers! But in the end I went to another local one and got offered £300 more!”

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“Nice and quick no hassel”

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“COVID restrictions meant we had to travel further than we would have liked but the transaction was smooth. Yes the price came down from original online quote but we were happy. Money was in our account a few days later.”

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“Very quick simple very friendly staff and helpful highly recommend”

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“Quick and excellent service”

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“Easy process, fair price for a vehicle I couldn't be bothered to fuss about with, and met my expectations. Friendly guy, too.”

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“Very efficient process, all Covid secure and money transferred on time. Only reason I am knocking a star off is the reduction from online valuation compared to the in branch valuation was huge. The guy managed to up it slightly but said himself it was being harsh for just a few tiny scratches from bushes.”

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“Was very good in the end but I didn’t get anywhere near what I was quoted on the website and the initial booking was cancelled and customer service to start wasn’t great maybe it was a bad day for him.”

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“Convenient and easy. Got a good price for my vehicle with minimum of fuss.”

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“I found the system of selling my car easy and efficient to deal with. It was a busy day at the Melksham office and the buyer was running a little behind schedule with the appointments otherwise I would have scored higher.”

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“Simple and did exactly what is expected. Very easy”

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“Easy to sell car at price quoted which was mid range in value and no fuss at all. Money came through as arranged and would use again.”

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“Very efficient, courteous service. Happy with the price and money transferred to my bank on the date promised.”

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webuyanycar is rated 4.4 based on 7,954 reviews