webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was quick and efficiently carried out”

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“excellant service”

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“Quick and easy service as a returning customer and I would use again as it beats the hassle of a private sale any day of the week This would have been a 5 star review had I not had my offer reduced on the day of purchase and then got an substantially increased offer through from the company a day later I was left £500 worse off by dealing a day early … leaves a bad taste But still a good service”

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“Would recommend great service at webuyanycar at Bridgemead. Wouldn’t hesitate to use again.”

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“Very friendly and efficient. Well done Sam at Poole branch”

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“I found the whole process very easy, got my quote on line took my car a lovely lady checked my car gave me a price (slightly less than on line quote) all done pleased with what money I recieved, the only thing I had to wait a week for the money which I thought was too long.”

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“Very good service at Keighley branch”

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“Great service and give me a great price”

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“Excellent professional service”

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“Excellent customer service”

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“You made it very easy.”

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“The guy we dealt with was brilliant and did a great job, but that good experience was soon forgotten. We were let down on what was promised with regard to paying off the Finance Company which saw them take the outstanding balance from my wife's bank account, causing her to go overdrawn for two days. Sloppy.”

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“The whole prcess was so easy. The lovely guy at Northwich branch made it all very straight forward, what made it was the friendly customer service.”

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“The process was fast and easy however the fees charged are to high and the value given on the car could be better”

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“Happy with price offer until got to office.Car 10 years old but price knock down for not having serviced every year. Milage was 11600 on a 10 year old car.Hardly worth paying for service when not used very often.”

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“Excellent customer service.”

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“Very good service, very quick, very good at his job, will use it again”

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“Went to we buy any car Bootle guy was really good really honest, went through everything step by step. Offered a really good price.”

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“Price paid true to valuation. Valuation higher than trade in prices. Staff great.”

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“Quickest way to sell a non runner car. Payment in my bank same day. No bartering or haggling, just get given what the computer determines.”

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webuyanycar is rated 4.4 based on 7,951 reviews