webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time that i have used this service and i'm glad i did. The process began with a telephone valuation, then an appointment with a valuer who i might add was very courteous and friendly, he did an appraisal and afterwards made me an offer which i accepted the whole experience took about thirty minutes this , i would recommend this service to anyone so if you are thinking of going down this road DO IT you won't be disappointed .”

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“I took the car to Luton in Mataram car park the I explained my situation and the 2 men are go helped me where brilliant I would highly recommend this service but it’s honestly down to how welcoming and nice the staff was . Thank you very much”

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“Dave was very professional and was very helpful through the process. I’d like to thank him for answering all the questions and giving us helpful advice. Thanks Dave!”

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“Very easy and efficient. Emily was amazing and very helpful”

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“Fast easy transaction. The man who dealt with the sale of my car was pleasant, chatty and genuinely very nice. Got a really good deal and went out of his way to keep me informed every step of the way 5***** excellent service also money in the bank in less than an hour :)”

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“I requested a number of valuations over a period of time before my circumstances were such that I needed to make the move to sell my car due to ill health. After making an appraisal appointment, I was met by a very pleasant member of the team at my local WBAC site. He was very polite and pleasant and positively appraised my vehicle and acknowledged the car had been looked after and was in very good condition, which the valuation reflected. After a short wait for an updated v5 due to removing my personal plate, I returned to complete the transaction and paperwork and left feeling very happy with my experience from start to finish and was very happy with the money offered for my vehicle. I would definitely recommend the service but appreciate people judge it on the valuation, if the valuation isn’t good for you it doesn’t mean the service WBAC offer isn’t good. In my case the valuation was excellent and this also matched the service so I left very happy.”

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“Selling my car was fair and hassle free with webuyanycar”

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“Fast efficient service polite member of staff Would use again”

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“Very happy with your offer I got what I thought my car was worth that was the second car I’ve sold to your company”

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“Excellent service on 3 of 4 visits re 3 different cars, great connection selling 3 cars recently with the guys.”

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“As per the advert , very quick on line valuation and easily updated. Got a great price . Easy to book a vehicle inspection and minimal fuss actually completing the transaction. Would be 5 stars but for the minor gripe of either paying a fed to get your money on the spot or waiting 4 working days . In my opinion you take the car, keys and paperwork the cash should be on the spot”

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“Seller very professional”

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“No worries. Site in Andover 12 miles . The representative was very helpful friendly and professional. Made offer a fair offer . All sorted . No stress and no concerns very pleased .”

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“Absolutely stellar experience - Craig could not have been more helpful and I got more than I expected for my lease BMW”

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“Very effective, professional and friendly service when car was taken to depot for final evaluation and quotation. Smooth process and after accepting the quote, had money in my account within 10 minutes. Price offered was not as bad as I expected and a fraction higher than competitor. All in all a very secure, no fuss process, cutting out all the risks associated with a private sale, but probably at a lower price. For me, worthwhile as limited time invested in selling, and at no risk of somebody driving away with your car, or money not paid, etc.”

Helpful Report

“Very quick and easy process, got a good price for my car , polite man and the money came through following day as promised , can’t ask anymore , would recommend them if you need the service”