webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

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“Service very good”

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“Fast, polite, did what they said in the advert.”

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“Excellent service by staff. Believe should be more realistic on 1st valuation so clients don’t feel to let down when true valuation revealed”

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“Hassle free process.”

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“I found it difficult to get in touch with office by phone and email. Apart from that everything was good.”

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“Easy transaction and bit of room for haggling price. Representative really pleasant and thorough. No hard push to sell to them.”

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“Easy and convenient, helpful staff and it was done in a quick time.”

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“Very easy process, and a fair price. Barry was very friendly and made the whole process pain-free. Thank you Barry x”

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“Very easy process and fair price given would recommend to people”

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“Brought my car to we buy any car and met with representative who was friendly and approachable. We talked through the details about the car and he discussed a price for the purchase of my car. Slightly lower than what I expected but overall happy with the process which was quick and smooth.”

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“I turned up with my car with no appointment and David from your metrocentre branch in gateshead did me well, no bs, straight to the point, good price for my car. Great customer service.”

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“Second time I’ve used this service. Fast, efficient, friendly and takes the stress out of doing the admin ourselves. Would happily recommend to others and will definitely be using again.”

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“Good experience, and friendly staff”

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“Excellent service”

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“Very helpful staff”

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“Barry at Worthing Depot made the whole process very smooth , Thank you”

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“The guy at the centre was great”

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“Customer service was great but the price offer was ridiculous. It’s only due to the time I had in the uk before heading off to work that I didn’t take it to a scrappy where I would have got so much more. Plus on the day it was £150 less than I was quoted”

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Hi there, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4-day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Excellent experience - Davinder is a credit to WeBuyAnyCar - professional, friendly and customer focused. He made the process simple and we felt very comfortable with the overall experience”

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webuyanycar is rated 4.4 based on 7,951 reviews