webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,965 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“Connor in Dover was very helpful.”

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“Service From Jordan was 1st class”

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“Good experience”

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“Very good service”

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“As swift as the advert claims. Thank you we buy any car”

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“rarg great easy to talk to and very polite highly recomend”

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“Very good and helpful employee”

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“Misleading price quote and were told that a panel had been resprayed when it really didn’t look like it had. He said it had but we had to take his word for it and then he knocked off around £800. Unreasonable really”

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Hi there, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4-day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Very quick and efficent service.”

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“Really happy with service when I was at the physical venue. Management of appointments etc is very difficult online/via telephone. Completely unable to contact.”

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“Fantastic and efficient process, got the quote online and turned up next day, 15 minute check of vehicle and paperwork and deal agreed , slightly less then online quote but there was some stone chips on the bonnet so a fair assessment to be honest. Compared against trade-in offered by Tesla and others and their value was fair .”

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“Easy and quick process Well located Super friendly and helpful agent at facility Fair price”

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“Andy was great to deal with. Very professional and happy with the outcome”

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“Quick and easy”

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“Very efficient service”

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“Service very good”

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“Fast, polite, did what they said in the advert.”

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“Excellent service by staff. Believe should be more realistic on 1st valuation so clients don’t feel to let down when true valuation revealed”

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“Hassle free process.”

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“I found it difficult to get in touch with office by phone and email. Apart from that everything was good.”

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webuyanycar is rated 4.4 based on 7,965 reviews