webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 year old car, immaculate, low milage one owner, full service history, tyre bill everything. He examined every sheet of paper) - was I under investigation? The WBAC origional on -line quote was higher than dealer for trade in. I asked for appointment to confirm this, but was told it didn't work like that, they - buy on the day. Spoke on the phone, said if everything was as I said I would receive the full quote. I rearranged appointment to get a lift home. They already had MOT date, so all good. After inspection the offer was reduced by £700. They claimed scratches, stone marks on the bonnet, MOT due in 2 months, alloy wheels (2) marked. The so called scratches I rubbed off with a hanky, the 3 pin (so tiny) I had never noticed ! (They are going to reduced the price quote for this on every car if they quoted these on a 10 year car) the wheels I had no idea, but again, we are talking about a 10 year car. Which if I was buying, I wouldn't be bothered about. We are not talking dents. The extra mileage - come on, a couple of trips to the shops since I was asked. I felt very deceived - i lost hundreds by not going with the dealer, totally and knowingly, WBAC seeks to mis lead. Losing £700 on an older car is significant- couldnt understand how it could be so much. Sold it to the first garage I found- yes I got more, but not as much as the dealer offered. I just sold it quickly as I really felt scammed. WBAC even took my photo, because people claimed that someone else sold their car without their permission. More I think, they sold, then realised they could have got more elsewhere. From my experience if the trade in quote is near enough, just do that! Avoid the stress!”

Helpful Report

“Great Service -Sold my Mothers car following her death and was dealt with integrity thank you”

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“Your representative was very polite and pleasant but the issue comes when you start knocking off value to my vehicle. I have sold a number of previous cars through you but the amount you are advising your staff to discount the vehicle now is becoming too severe, a damaged rear light was discounted by £100 whereas had I known you were so severe I would have replaced it with a second-hand one for £50 which is I am sure what you would have done. A vehicle of 9 years of age will come with stone chips and again you are discounting too heavily for these as a dealer would do them for £50, and that is even if the buyer was that interested in a car of that age. Not sure if I will use you again as Motorway are offering better deals now, I think you are losing your edge.”

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“Great service from friendly staff”

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“Our advisor was brilliant - very polite. We got a fair price for our car from we buy any car after attempting to sell privately and I would definitely recommend trying them if you’re weighing up your options.”

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“Was straight forward and completed very quickly. This second time used webuyanycar. And would use again.”

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“Easy process, pleasant staff, rock bottom offer”

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“Although I had made an appointment, I arrived early and the gentleman was welcoming and said it wasn’t a problem. He talked me through the process, inspected all my documents and the vehicle. Explained the tiered system and noted the finds from the tests and inspections, after which the new quote was slightly lower than what was previously quoted but I was happy with it. Was given time to clean out my car. Read and sign the paperwork. My car was sold over a weekend, so I had to wait till the end of the day on the Monday for payment but it was there. Smooth, easy system.”

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“Very good service, I needed to sell my car due to an imminent move abroad. The team was fast with their evaluation, and with the payment. I recommend it.”

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“It was easy and really quick to sell my car”

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“Pleasantly surprised at the small difference between the original ‘unseen’ value and the price offered on the day. Very fair. Efficient operation, well organised.”

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“Quick and efficient service at webuyanycar.”

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“Car I sold you is up for resale at £7777.00,you gave me under £2000.00,i feel scammed big time.”

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“Outstanding service from start to finish. Couldn’t believe how quick the procedure was, money in account within 5 day. Would definitely recommend using this service. So convenient & stress free. Friendly welcome & very professional. Thank you”

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“I was expecting to drop well below the initial quotation given the number of scratches and scrapes on the bodywork, but in fact the final price offered was not far below. Got more than I expected, and the whole operation went through very smoothly. Made the purchase of our next car easily affordable.”

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“Very smooth process”

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“We recently sold our car to we buy any car and well after weeks of do we don't we it was the easiest fair service that we have ever experienced.. as everyone knows you hear horror stories but please let me give you some advice.... have your paperwork in order, have your car clean so they can see any damage or scratches, and don't worry because as long as your honest and give a good description of your car " faults and all" they will be fair and honest with you... the guy on Kingston Park Hull was lovely, explained everything and gave us a very fair price.. BE HONEST have your paperwork in order and your car tidy and you WILL be given a very fair price and a great customer service...”

Helpful Report

“Friendly staff and very efficient paperwork - all electronic. Was hard to find the location in Braintree - perhaps a telephone number to contact if in difficulty? Got hammered on the price - 34% reduction on the 'guarenteed price" - read the small print...”

Helpful Report

“Great service, friendly, fair price, Rafik- Expert Branch Manager-Thurrock branch. This is 3rd Car I have sold with webuyanycar and the second with Rafik. The service last time was also excellent”

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“Happy with price ,straight forward ,explained everything,”

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webuyanycar is rated 4.4 based on 7,964 reviews