Wax London Reviews

Name: Wax London
Address: 10-11, Greenland Place, First Floor, London
Rating: 4.57

4.6 Rating 1,012 Reviews

89 %

of reviewers recommend Wax London

4.6

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good slightly oversized fit. Definitely reccommend going true to size. Nice materials that feel they are built to last.”

Helpful Report

Posted 2 months ago

Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London

Posted 2 months ago

“Thicker than expected, not that its a bad thing. If you are new to overshirts like I was, this is thinner than a jacket, but certainly leans more towards a jacket than a standard button up shirt. Quality and cut are both great.”

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Posted 2 months ago

“The L fits my body type (6 ft. 200 lbs. broad shoulder) perfectly!”

Helpful Report

Posted 5 months ago

Hi there! Thank you for reaching out and leaving feedback – we really appreciate this. We are so pleased to hear you are happy with your new garment! We hope to see you shopping with us again soon. Best wishes, Wax London

Posted 5 months ago

“Really like the way this looks, and it's not too tight-fitting so it allows for a variety of undershirts.”

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Posted 8 months ago

Hi there, That's so good to hear that you are happy with your item! Best wishes, Wax London

Posted 7 months ago

“Great brand, great quality, great customer service”

Helpful Report

Posted 3 years ago

“Quality materials, you can tell some items are truly handcrafted by how well the fit is. The Kurt Trouser Seersucker has become my favorite pair of pants, very light and breathable and still maintains form. I got so many compliments on the whiting overshirt that I had to get a second. Wax is well worth the price and I would much rather spend more on clothes that last and look good. Additionally, the integrity behind their materials sourcing is top notch and items were delivered across the Atlantic for free, in 3 days. Both times.”

Helpful Report

Posted 4 years ago

“Even allowing for the difficulties and delays caused by Covid, which we are all trying to work through, your exchange and refund processes are dreadfully poor and your customer services are non-existent - no response to emails, telephone calls are automatically disconnnected. Based on my experience I would say you deserve to go out of business. I will not be shopping with you ever again.”

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Posted 4 years ago

“Very happy. Great fit!”

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Posted 4 years ago

“Not impressed with the fabric or fit of this shirt.”

Helpful Report

Posted 4 years ago

Wax London is rated 4.6 based on 1,012 reviews