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Wax London Reviews

4.6 Rating 1,012 Reviews
89 %
of reviewers recommend Wax London
4.6
Based on 1,012 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Wax London Reviews
Anonymous
Anonymous  // 01/01/2019
Great accessible styles.
Helpful Report
Posted 1 month ago
Fast delivery and accurate sizings
Helpful Report
Posted 1 month ago
Hi Aaron, Thank you for your review! We’re delighted to hear that you received your order quickly and found the sizing just right. Warm wishes, Team Wax London
Posted 1 month ago
Great London brand
Helpful Report
Posted 1 month ago
Hi Jack, Thank you for your review! We're so glad to hear that you think of us as a great London brand. Your support means a lot to us! Warm wishes, Team Wax London
Posted 1 month ago
Great products with style
Helpful Report
Posted 2 months ago
Hi there, Thank you for your feedback! We're thrilled to hear that you love our products and their style. Warm wishes, Team Wax London
Posted 2 months ago
Great quality as always from Wax
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review!. We're thrilled to hear you’re consistently enjoying the quality of our products. We appreciate your support and look forward to seeing you again soon! Kind regards, Team Wax London
Posted 2 months ago
The quality of the clothes is fantastic; however, I am disappointed by the sizing.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your kind words about the quality of our clothes — we really appreciate it! We’re sorry to hear that the sizing wasn’t quite right for you. We want everyone to love both the fit and feel of our pieces, so if you have any questions or need help finding the perfect size, please don’t hesitate to get in touch with our Customer Care team at support@waxlondon.com. We’re always happy to assist. Thanks again for your feedback and for choosing Wax London! Warmly, The Wax London Team
Posted 2 months ago
First class in all respects
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new Wax item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 3 months ago
Great design and quality shirt !
Helpful Report
Posted 3 months ago
Hi Edward, Thanks so much for this great feedback! We are really glad that you are happy with the shirt! Kind regards, Wax London
Posted 3 months ago
Beautiful
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 3 months ago
Very good material lovely stuff
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 3 months ago
Great Company offering high quality clothing at a good price - Fantastic styling
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your experience shopping with Wax! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 3 months ago
Beautiful shirts, an absolute staple of my summer wardrobe, the navy stripe Didcot has a fantastic texture you cant see in the pictures online
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new Shirts! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 3 months ago
I’ve gotten so many compliments on this shirt. I absolutely love it.
Helpful Report
Posted 4 months ago
Hi Daniel, We are so glad to hear that you love the shirt! Kind regards, Wax London
Posted 3 months ago
High quality and
Helpful Report
Posted 4 months ago
Good slightly oversized fit. Definitely reccommend going true to size. Nice materials that feel they are built to last.
Helpful Report
Posted 4 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 4 months ago
Thicker than expected, not that its a bad thing. If you are new to overshirts like I was, this is thinner than a jacket, but certainly leans more towards a jacket than a standard button up shirt. Quality and cut are both great.
Helpful Report
Posted 4 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 4 months ago
Very high quality. Love it
Helpful Report
Posted 4 months ago
Hi there! Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 4 months ago
Great shirt
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Posted 4 months ago
I purchased a gift voucher for my son in the UK and he only received a voucher for 75 pounds. I paid $200 Australian for the voucher thinking it would be about 100 pounds so I am very disappointed with the exchange rate provided.
Helpful Report
Posted 4 months ago
Hi there! Thank you for reaching out and leaving feedback – we really appreciate this. Regarding the exchange rate- we are sorry to hear you are unhappy about this. Please feel free to reach out to customercare@waxlondon.com should you wish to discuss this further. We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 4 months ago
This was my first purchase from Wax London. I am very pleased with the quality, fit and variety of the products and fully intend to expand my WL collection further very soon!
Helpful Report
Posted 4 months ago
Hi there! Thank you for reaching out and leaving feedback – we really appreciate this. We are so pleased to hear you are happy with your new item! We hope to see you shopping with us again soon. Best wishes, Wax London
Posted 4 months ago
Wax London is rated 4.6 based on 1,012 reviews