Hi there,
Thank you so much for your feedback - we really appreciate it!
To help us grow and improve, please could you let us know what we could do differently to attain a 5 star rating?
We hope to hear from you soon.
Best wishes,
Wax London
Hi there Johnny,
Thank you for your kind words - we are so pleased to hear you received your items safely and you are happy with them!
Best wishes,
Wax London
Hi there Sam,
Thank you so much for your feedback - we are so pleased to hear you are a fan of the brand!
We will certainly pass your material feedback onto our production and design team.
Best wishes,
Wax London
Hi there,
Thank you for your feedback - we are so sorry to hear you received the wrong item.
Please get in contact with customercare@waxlondon.com so we can look to resolve this issue for you.
Best wishes,
Wax London
“Wax London is now about 40% of my wardrobe. As a broader man it’s difficult to find shirts that consistently go over my shoulders that still look good.
The trousers are (mostly) brilliant, too. Only criticism is that sizing between styles can be wildly different. A 36 trouser in one style can be almost too big where a 38 in a denim jean wouldn’t get over my thighs, let alone actually fit.
Love the styles, only newsletter I read and only new season wear I’d buy at full price.”
Hi there Craig,
Thank you for your feedback - we are so pleased to hear you are a fan of the brand!
We look forward to seeing you shop with us again soon.
Best wishes,
Wax London