“Ordered on the 22/06/2021 and paid extra for next day delivery as the item was a gift. Waited until the 27/06/2021 with no communication (or delivery!) so sent a message and was told there was an issue with the sizing so nothing had been dispatched. Eventually the order arrived on the 02/07/2021 which was past the birthday I had originally ordered the item for. I understand there can be unforeseen circumstances but it was shame there was no communication about this until I sent an email (particularly when I was paying £110!)”
“Last year, I purchased my first Wax London item, a Whiting Overshirt in Red Windowpane Twill. I followed that up by recently purchasing the Didcot Shirt Sleeve Shirt in Black Cheesecloth and Black Poppy. I couldn't be happier with my purchases! Both items feel like quality goods. The Whiting Overshirt is thick and warm, perfect for the fall/winter season. And the Didcot Shirt is light and drapey, perfect for the hot summers in the Southern United States. I'll definitely be on the look out for more clothes from Wax London.”
“Excellent customer service. I narrowly missed out on the summer sale and they refunded difference. First time shopping here, love the shape of my new shirt. Many thanks!”
“I really loved all the clothes from Wax London, however, I did have to return some items due to their fit. My husband is tall and muscular, and the overshirt was not designed for someone of that build.”