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Wave Spas Reviews

4.8 Rating 4,860 Reviews
98 %
of reviewers recommend Wave Spas
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 14th October 2025
Shawn M
Wave Spas 5 star review on 1st September 2025
WILLIAM C
Wave Spas 4 star review on 12th August 2025
Yordan D
Wave Spas 5 star review on 12th August 2025
Jim F
Wave Spas 5 star review on 12th August 2025
Cesar R
Wave Spas 5 star review on 12th August 2025
Trampas J
Wave Spas 5 star review on 12th August 2025
Michael L
171
Anonymous
Anonymous  // 01/01/2019
Absolutely brilliant service. Quick delivery and brilliant item.
Helpful Report
Hey there Hannah, Thanks so much for leaving a positive review! I'm glad to you had a pleasant experience with our company and that your order was delivered promptly. I hope you have a wonderful summer! Kind Regards, Anna @ Team Wave
I have not set it up yet but looks good. Your customer service is very good when a question is asked the response is very prompt
Helpful Report
Good morning Carole, Thank you for your kind words about our customer service team! We love to hear from happy customers. I know that when your tub has been set up you will absolutely love it! https://dash.reviews.co.uk/ If you ever require any assistance, please do not hesitate to contact us at enquiries@wavedirect.co.uk and we will be more than happy to help you. Happy tubbing! Kind Regards, Anna @ Team Wave
Great products, long lasting hot tub!
Helpful Report
Hey Stephen! Thanks for taking the time to leave a positive review! Glad to hear you like our products and your tub! I hope your summer is made even better now that you have a lovely spa to sit back and relax in! Have a great day and happy tubbing! Kind Regards, Anna @ Team Wave
Amazing super fast delivery tub fab cant fault from start to finish
Helpful Report
Hi Stephen, I hope you are having a wonderful day so far! It's great to hear your tub was delivered in a super speedy time and that you love your tub! Have a great summer in your new Wave spa! Happy tubbing! Kind Regards, Anna @ Team Wave
Excellent service, hot tub arrived quickly and hassle free! Brilliant product!
Helpful Report
Good evening James, That's great news! I'm so delighted to know that you love your hot tub. We love to hear from customers who are happy with their purchase, so it means the world when we get glowing reviews like your own. Have a wonderful summer using your brand new Wave spa! Happy tubbing! Kind Regards, Anna @ Team Wave
Absolutely Awesome service very quick and efficient, I placed my order Friday evening and this was delivered Saturday morning Amazing
Helpful Report
Good evening Barbara, I'm happy to hear your order was delivered so quickly! Thank you for taking the time to leave a review! We really appreciate hearing from happy customers like yourself. Happy tubbing! Kind Regards, Anna @ Team Wave
I contacted Wave Spas customer services about a problem I had with the inflatable cover. Jenn responded very quickly and sent out a new cover! Very pleased
Helpful Report
Hi there, Thank you for leaving us a review! I'm glad to hear Jenn was able to help you with your issue and that all has been resolved. Happy tubbing! Kind Regards, Anna @ Team Wave
After my order hadn’t appeared after a few weeks I was able to get in contact via email and was contacted quickly and my issue was resolved. My order arrived just in time and I am incredibly happy with my hot tub purchase last year. Very good value for money for the quality you get. Thanks Wave.
Helpful Report
Good evening Emily, Thank you so much for taking the time to write such a lovely review! We love to hear from customers like yourself when they are happy with their tub! We are very proud of our quality products and that we can offer for a lower cost than you may be able to find somewhere else. I hope you have a lovely summer in your spa, happy tubbing! Kind Regards, Anna @ Team Wave
The customer care team is amazing and got back to me straight away. I did not realise that the filters were packaged and contained within the unit and thought that I had missing filters. I ran my hot tub without the filter until I found it. To improve, I would like to suggest the set up booklet informs customers where the filters can be found
Helpful Report
Hi there Belinda, That's brilliant to hear! Do not worry, we do have customers who have the same query regularly so you are not the only one! I will make a note of your feedback also as we are a newer company and are always looking for ways to improve our business so customers can have an easy-going experience every time. Kind Regards, Anna @ Team Wave
Well priced and quick delivery! Will certainly use again
Helpful Report
Hi there Adam, Thank you for taking the time to leave us a great review. We are so glad to hear that you will be using us again in the future, we really appreciate this. If you need any assistance please don't hesitate to contact us. Happy tubbing! Kind regards, Sam @ Team Wave
Accurate description, easy to use and good service
Helpful Report
Good Afternoon Mike, We are pleased that you are happy with us! Thank you for leaving us this review, we appreciate it as we are a small company. If you ever need any assistance please don't hesitate to contact us. Happy tubbing! Kind regards, Sam @ Team Wave
i have ordered matts which was deliverd very fast ,i'm still waiting for my spa to come as it is on deliver orded for july i can not wait for it ,never had one before so can't wait for it bril survice fast and messages to keep me up to date with everything .
Helpful Report
Hello there! Thank you for the review. This is exciting news, we cannot wait for you to receive your spa. We hope that you will enjoy your spa and if you need any more updates about your delivery please don't hesitate to contact us. Happy tubbing! Kind regards, Sam @ Team Wave
Kept me notified when wave spa was delayed Easy to install Great value for money.. Should have bought bigger tub
Helpful Report
Hi there Michelle, Thank you for leaving a review! I'm glad you were happy with the installation process and that you were kept fully up to date! Kind Regards, Anna @ Team Wave
Amazing, great fun
Helpful Report
Hi there Adam, Thank you for taking the time to leave a review. I'm glad to hear you are enjoying your tub! I hope that your summer is even better now that you have your spa. Happy Tubbing! Kind Regards, Anna @ Team Wave
Благодарю команду WAVE spas!!!!! 👍👍👍👍👍 United Kingdom
Helpful Report
I am loving my new spa from wave. they delivered on time, using the online site was very easy, also ordered extra accessories from them and found them to be cheaper than other places you can order from. I also had to email customer services to check on something, they were quick to reply back to me. I would recommend them to my friends.
Helpful Report
Good afternoon Deborah, It's great to hear you love your tub and that it was delivered in the estimated delivery period. We do pride ourselves on providing quality products for a lower price than you may find elsewhere! I'm happy to hear you would recommend us to your friends. Happy tubbing! Kind Regards, Anna @ Team Wave
Well I was worried by the delay, but it arrived swiftly after my queery, and looks like very good value for money compared to B&Q for example. Set up couldn't be easier. The little 5 ft square spa is Ideal for the tight space I had available, yet being square, it still has plenty of room for two.
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Great products and delivered quickly. Would definitely recommend.
Helpful Report
Hi there, Thank you Natalie for your lovely review! I'm happy to hear you would recommend us and that you like our range of products. Have a great day! Kind Regards, Anna @ Team Wave
Fast postage, good contact, nice products, everything OK, THANK YOU!
Helpful Report
Hi there Malgorzata, I'm glad you are happy with the experience you've had with Wave Spas! Should you ever require any assistance, our customer service team will be happy to help. You can contact us at enquiries@wavedirect.co.uk Have a lovely day! Kind Regards, Anna @ Team Wave
Very good service. Kept up to date with deliveries.
Helpful Report
Hello Diane, It's lovely to hear you are pleased with our service! If you ever require any assistance, you can contact us at enquiries@wavedirect.co.uk and we will be happy to help! Kind Regards, Anna @ Team Wave
Wave Spas is rated 4.8 based on 4,860 reviews