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Wave Spas Reviews

4.8 Rating 4,860 Reviews
98 %
of reviewers recommend Wave Spas
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 14th October 2025
Shawn M
Wave Spas 5 star review on 1st September 2025
WILLIAM C
Wave Spas 4 star review on 12th August 2025
Yordan D
Wave Spas 5 star review on 12th August 2025
Jim F
Wave Spas 5 star review on 12th August 2025
Cesar R
Wave Spas 5 star review on 12th August 2025
Trampas J
Wave Spas 5 star review on 12th August 2025
Michael L
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Anonymous
Anonymous  // 01/01/2019
First hot tub so I have nothing to compare it to but it is amazing. So easy to use. Would definitely recommend
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Great feedback Jonathan, make sure you post a picture on social media and tag us #wavespas
Super fun for all the family and especially good for relaxing 😎
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My spar arrived a couple of days later than the original date, however I received an email that this would be the case. So great communication. The spar arrived and the instructions on installation where easy and simple. :-)
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Great products and quick delivery. Very impressed, thank you.
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Fantastic website and easy to follow. Would like if they had a customer service phone so I could speak to someone though
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I’m going to be very honest in this review despite the actual spa being great. The fact that you preorder and they hold on to the money for at least 3 months and feel no need to actually email you and let you know if your spa is going to be late is just not good enough. Covid is no longer a good enough excuse when dpd are delivering across the UK every day. All it would take is a quick call or email to tell you rather than leaving you to keep contacting them when your delivery date has passed and you have no idea when or if it’s going to turn up. The fact that they have turned off comments on Instagram speaks volumes and it’s a shame as the spas themselves are a great product! The customer service really lets the company down. Also despite getting my spa last week I am still awaiting delivery of the starter chemicals that were due for delivery in June.
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Dear Rainey, Firstly we are delighted you love your Wave Spa. We emailed all our customers with two separate updates regarding the delivery times of the spas and any delays. In regards to the starter kit we again emailed all our customers with the delay, giving them the option to cancel the starter kit. Our UK based chemical supplier also supplies numerous chemicals to the NHS, primarily hand sanitiser and this took preference. We are truly sorry that your not happy but have a large team working to help all our customers, we are working on improving our service daily. Thank you for the review, we look at them as a way to improve our business and customer experience. Stay Safe - Team Wave
Wait was worth it .lovely and relaxing, just ordered some inflatable seats and headrests for even more comfort and enjoyment, great stuff.thanks
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Purchased spa and like everyone else had to wait a while, then when it came i had trouble with one of the connectors and there was a leak coming from it which I was rather annoyed about. Contacted the customer service and spare parts were sent out and now everything is fine. Thank you for your help
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The hot tubs great but there was no filters in the back tried messaging you but couldn't get throu
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I bought my husband a hot tub for his birthday. Arrived on time, easy to construct, you tube clip very helpful. Instruction booklet was easy to follow. Very well made, we've used it everyday since we have had it. Lovely temperature and a good amount of bubbles. Very comfortable.
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Ordered during Covid 19 lockdown. Delivery date was a bit away as everyone it seemed had been ordering hot tubs. I had regular emails from Wave spas and our order arrived 2 days later than the expected date. However, we were informed of this. The hot tub is great. Easy to follow instructions and as a family of 4 we have enjoyed immensely. Would definitely recommend to others- great service- great price. Win, win!!!
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Kept informed of delivery dates throughout. Even though no telephone contact any queries via on line chat or email dealt with very efficiently. Spa came a few days late but was kept well informed of this. Only had it a few days but very easy to install great spa only slight disappointment was the cover isn't very thick time will tell if this is a problem for keeping the heat in.
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Great service from wave, my order turned up on time, even though they said it may not. Hottub was easy to put together and is running great. Can’t moan about the service I received from wave, if I had any questions or query’s I just emailed the team, and they always get back to me. Now we are just enjoying the hottub. Great Service wave even with such great demand with the current situation.
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Yes it’s all that I expected thank you.
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Excellent hot tub
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Excellent service and was delivered on time, having so much fun during this glorious weather. Really easy to follow the instructions and had set up in no time at all. Would highly recommend Wave.
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fantastic spa , easily put up and easy to maintain would recommend,
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I love my spa good value for money
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Love new hot tub. Great communicaton regarding delivery. All set up easily and no issues.
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Great hot tub .love it would recommend yo anyone looking to buy one .great value for money .
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Wave Spas is rated 4.8 based on 4,860 reviews