Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Visit Website

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oh we LOVE it! And you can tell it’s a really caring business by the communication and reliability: It turned up early too! We definitely believe we are rock stars now!!’...Chillin in the tub! 🤩”

Helpful Report

Hi Stas! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very good service. I thought I was missing a part (but i wasn’t) and I had a very swift and helpful response to my email. Emma”

Helpful Report

“I am really pleased with my Wave Pacific. Arrived 2 months early. Plenty big enough for what I need.”

Helpful Report

“Really straight forward to put up and assemble. Follow the instructions and you won’t go wrong. We’ve only just finished filling it and will get it heated ready for use tomorrow. Thanks Wave Spas”

Helpful Report

“Ordered my Atlantic plus spa delivery date mid May was really surprised when I received it beginning of April haven’t set it up yet but really excited to use it grandchildren will have the best summer ever many thanks”

Helpful Report

“The hot tub arrived a few days earlier than expected, which was a nice surprise and so far the hot tub has been very well used! It was easy to put up and inflate. We had a little trouble with one of the connectors but after a short while we managed to sort it. The YouTube video on how to put it together was very useful. We bought the inflatable insulation pad for the hot tub as well and would thoroughly recommend as it really helps to retain the heat. Customer service team are very responsive and helpful. Thanks”

Helpful Report

Hi Laura! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very compact box. Less complicated than our previous design. Looks just as good for less money. Great buy.”

Helpful Report

“Pleased with the service received so far - just can’t wait now to get it up and running x”

Helpful Report

“Ordered in November for a March delivery was a few days late but not a problem easy to set up with clear instructions filled up in An hour(6 person size) left to warm over night ready for morning lovely and warm and lots of bubbles only been in a few times but so far enjoyable looking for to spending much of the summer in there I cleaned the filter out after each use as it does get mucky quite quickly especially with kids in and out and took me a bit of time to work out how much chemicals to put in”

Helpful Report

“Not used yet but up to now everything great and came two weeks early.”

Helpful Report

“Great products & service.”

Helpful Report

Hi There! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“The delivery took a bit longer that stated but given the unprecedented circumstances it is to be expected, so far the spa is great , the kids love it”

Helpful Report

“Good value for money we love it”

Helpful Report

“Excellent quality and simple clear installation instructions. I was informed all the way through the buying and delivery of the wave spa. Well done guys Will definitely recommend 👌”

Helpful Report

“Excellent service, ordered a hot tub and arrived a lot earlier than stated. Haven’t used it yet but looking forward to summer in the hot tub! Thanks Wave”

Helpful Report

“Brilliant service and delivered on time, thank you will definitely be using wave spas again.”

Helpful Report

“Great so far. Easy set up and maintenance. Only negative is that it's more for 2 adults or 4 children.”

Helpful Report

Hi Carole! Thank you for the review! We are so glad that you are enjoying your spa, this is important to us! We really value all feedback as this helps us to improve, so thank you. If you ever have any queries please do let us know! Kind Regards, Jess

“I brought a new spa and the communication from waves has been great I felt secure with my order and was so happy with the service we have received Thankyou waves definitely will continue using waves in the future”

Helpful Report

“ordered February delivery date was may but arrived Wednesday super happy if o had any questions you can message any time would recommend as there the cheapest to purchase from”

Helpful Report

“Arrived before expected delivery date by well over a month which was brilliant. Everything came well packed and extremely happy with the hot tub, fits family of 5 in easily. Easy to use with well labelled leaflet. Strong material comfy to sit in. Brilliant that it comes with floor Mat and lid. Happy family here”

Helpful Report

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.