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Wave Spas Reviews

4.8 Rating 4,860 Reviews
98 %
of reviewers recommend Wave Spas
Read Wave Spas Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 14th October 2025
Shawn M
Wave Spas 5 star review on 1st September 2025
WILLIAM C
Wave Spas 4 star review on 12th August 2025
Yordan D
Wave Spas 5 star review on 12th August 2025
Jim F
Wave Spas 5 star review on 12th August 2025
Cesar R
Wave Spas 5 star review on 12th August 2025
Trampas J
Wave Spas 5 star review on 12th August 2025
Michael L
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Anonymous
Anonymous  // 01/01/2019
i ordered the wrong filters for my hot tub ,e mailed demi who changed my order to the more expensive ones at no extra charge as it was a simple mistake by me ,also i have had to order another hot tub and have been informed of my delivery date on a regular basis .this is a first class customer service and would recommend wave to anybody who is thinking of buying a new hot tub
Helpful Report
Hi Anthony, We work hard to provide a service that our customers are happy with, so this is great to hear! I have passed your kind words on to Demi. Our Team is eager to help, so if you ever need us we will be here! Happy Tubbing! Kind Regards, Jess
Only received partial order so far but totally happy with customer service to date
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Hi Julie, Thank you for the positive feedback, this really helps! We hope you love the rest of your order! If you ever need us, we will be more than happy to help. Kind Regards, Jess
Website so easy to use lots of info really competitive prices and kept updates on orders
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Hi John, This is wonderful! We are really glad that you are happy with your experience, Kind Regards, Jess
Ideal, love it, good quality good value for money
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Got set up products waiting for rhe hot tub it's self to arrive
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So far very pleased with the service we have received. Looking forward to sitting in our hot tub!
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Great service from WaveSpa yet again..
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Hi Brian, Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Laura @Wave Direct
Excellent customer service order arrived next day after placing order.
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Hi Stephen, Thank you for the great review! We hope you continue to have a lovely time with your tub! Kind Regards, Jess
Always great service, answered any questions promptly, couldn’t of been more helpful !
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Hi Sophie, Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Laura @ Team Wave
I really appreciate the rapid responses I get from them. Deliveries are held up due to know fault of theirs and yet they are really staying on top of things. Much appreciated, Michelle Bowling
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Hi Michelle. Thank you for taking the time to leave us this kind feedback. We do our best and I really appreciate you saying that. We'll always be on hand for you should you need us. Kind regards, Paddy
Waiting for my spa but so far CustomerService has been excellent. Regular updates & free filters as a thank you being patient. Cannot not wait for it to arrive! Did my home work & by far was the best!!
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Hi Faye! This is lovely to hear, thank you for that. We can't wait for you to get your Spa. If you ever need us just send us an email and we'll be on hand to help you in any way you need. Kindest regards, Paddy @ Team Wave
Wonderful service
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Janette, thank you for your kind words. Our customer service work tirelessly to give you the service that all of our customers deserve. If you ever need a hand with anything in the future, please do let me know. Kind regards, Paddy
I have owned a wave spar for 12 months now. It's simple, pick what you want from the website. Order it and it turns up quickly. Never had a problem. No need to say more than that.
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Hi Paul :). Your setup looks fab! Thank you so much for leaving us some great feedback and sharing that photo. Happy tubbing! Kind regards, Paddy
Ordered new filters online . Delivered within 48 hrs great service .. will definitely use again for more items when we require them.
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Hi James! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave
Bought the Atlantic hot tub last year given us and our family great times still going strong this year would highly recommend
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Always a prompt reliable service and, the filters are very well made and work very well.
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Hi Steven, Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. This is great! Happy Tubbing! Kind Regards, Jess @ Team Wave
Excellent and delivery very quick
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Hi Lynda! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave
Purchased a Spa Atlantic Plus back in March and haven't been disappointed . The bubbles are strong and the adjustable temperature works well ,it does take a little while to heat up so just make sure it on a few hours before you want to use it . I would recommend adding on the drainage attachment and the floating dispenser and tablets as they keep the water hygienic and clear.
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Hi Elizabeth, We are so glad to hear that you are happy with your experience with us! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave
Kept well updated on the order progress. We’d hoped it may be available for delivery before my 40th Birthday on 30th June but understand the shipping backlog due the Far East cargo volume. Anything you can do to expedite delivery is greatly appreciated. B rgds, David Whitmore
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Good Morning David, Thank you for your understanding! We recognize how frustrating the delays are, we are working towards diminishing these. We hope you love your spa! Happy Tubbing! Kind Regards, Jess
Excellent value for money. Arrived within 2 days. Will definitely order direct again.
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Hi Jason, Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave
Wave Spas is rated 4.8 based on 4,860 reviews