Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,428 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very modern & well constructed 400L water butt.”

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“Prompt service, Good price, fairly easy to put together”

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“A really good quality product and super easy to assemble. The guide/video links were super useful for setup. The universal water trap was super handy for my type of drainage pipe too.”

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“Happy with the product and the price. One part arrived broken, but Stephen in Customer Services organised the dispatch of a replacement immediately with no fuss.”

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“Found exactly what I needed (replacement water butt connector tube in white). Husband thought it was expensive but hadn’t been able to find the right size in white anywhere. Placed order and it was delivered within a few days. Had to pay P&P.”

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“I needed a plastic stand for an existing water butt that had been standing on a pile of broken paving slabs! One of yours was just the right size and height, and arrived in good time. The butt now looks as good as new on its new stand and for little cost.”

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“We love our new water it is caused from an oak tree and looks fabulous in our garden as well as very useful in the hosepipe ban”

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“Excellent service. Arrived within 3 days of ordering.”

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“Great value for money. 2nd from W/B/Direct. Already fitted and in place. Only get my water butts from here.”

Water Butts Direct 5 star review on 25th July 2025

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“So far so good, all installed with ease, just need some rain 😂👍”

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“Robust and well made water butt. Made in the UK, delivered quickly, really pleased.”

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“Excellent, good quality would purchase again when necessary”

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“The 3 water butts I ordered are the perfect size, tall and narrow to the spaces we have. Good quality, I have already recommended water butts direct to someone. Thanks”

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“Good selection of products Easy to order , very good delivery service”

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“Order and delivery excellent. Well packaged. Easy to set up. Thank you.”

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“Brilliant service. Had to contact them regarding size of water butt tap and got a prompt reply with links to the products I could use. Delivered within a week of ordering. Only wished I'd ordered 2 as my other tap is leaking.”

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“It was difficult to find a supplier of the silver disc water butt freshener. Delighted to find one one here. Easy to order, prompt delivery.”

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“It fitted and it does its job, all I ask of it.”

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“Fast, efficient & friendly service”

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“Recieved the water butt on timt(10 working days), It is very good quality and looks really good, we are very pleased with it.”

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Water Butts Direct is rated 4.5 based on 2,428 reviews