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Water Garden Reviews

4.9 Rating 1,760 Reviews

96 %

of reviewers recommend Water Garden

Company Reviews

Product Reviews

4.9

Based on 1,760 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Water Garden Reviews

Water Garden 5 star review on 10th August 2023

Water Garden 5 star review on 3rd July 2023

Water Garden 5 star review on 4th May 2023

Stephen John Joyce

Water Garden 5 star review on 16th September 2022

Water Garden 5 star review on 13th September 2022

Water Garden 5 star review on 13th September 2022

Water Garden 5 star review on 13th September 2022

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your email and your excellent service. We received our filter today - all good. I haven't yet received the voucher, though. Could you please send to this email address when you get chance..”

Posted 12 years ago

“Just to say many thanks for sorting out the order for our pond liner so quickly - it arrived on Tuesday (two days ahead of schedule) and slotted straight in to the frame, fits like a glove.If we get any photos of it set up at the Royal Opera House I'll send them over to you ?.Thanks once again for fantastic service.”

Posted 12 years ago

“The pump & filter ect arrived on Friday and are all installed now & working fine... Thanks heaps... any one wants a reference for sending items to Australia give them my email & I will give you a plug...”

Posted 12 years ago

“Arrived today fantastic service, many thanks”

Posted 12 years ago

“Thank you ( and your staff) for all your help and advice on our stream blanket weed problem.Fisrt your service was 100% as promised - the next day.The unit has been in use ovr two weeks and the water quality has improved and the unit has coped with the falling levels due to no rain and the rapid rise after the thunderous down pours we have experienced over the last 10 days.”

Posted 12 years ago

“I thought you'd like to see how the Millstone installation went in the my client's garden - a huge success and admired by everybody! Thank you for your guidance and recommendations - the client is delighted!”

Posted 12 years ago

“I have a question but...firstly may I say how delighted I am with the performance of the Filtral 5000. The pond is already crystal clear after just three days!When the equipment was installed at the bottom of the pond the water was opaque green and we could see the fish only when they were very near the surface! Brilliant.My question is. Now that the water is clear, the filters must be quite clogged. How will I tell when they need cleaning? There is no guidance given with the operating instructions.Kind regards.”

Posted 12 years ago

“I just wanted to drop you a quick note to say how pleased I am with my new pond fountain.? It was a treat to receive it so promptly and it has totally transformed the feeling of our garden - much more than I had even hoped.? Your website is highly informative and easy to use which gave me confidence in my selection and order.? Your service is excellent and I look forward to using you again when we tackle our next garden water project. Many thanks again.”

Posted 12 years ago

“Thank you so much - the pump works an absolute treat, it's super! Yes, I realised on the way home that I had forgotten the invoice, thanks very much for posting it on, with the 1p!! It was lovely to meet you too, and thank you for the first class service you have given us, you've been brilliant.Enjoy your weekend.”

Posted 13 years ago

“Brilliant - that was all very nicely done. A pleasure doing business with you. Will expect delivery tomorrow. Thanks again.”

Posted 14 years ago

“very impressed with the quality of products I received..will buy again.thanks”

Posted 14 years ago

“Many thanks for your help with my Oase pump. I took your advice of using a descaler - but still could not get the blades moving. I then spoke to Peter at Oase - who was also helpful. After one last try I finally managed to loosen it - and now the pump is working and my fish are happy....and I didn't have to buy a new one - just yet. So THANKS to all.”

Posted 14 years ago

“Many thanks for this ,and for your advice on previous occasions. My landscape contractor is back from holiday at end of month so we'll be in touch early August.I'll make sure I pass your company details on to other designers/contractors as great source for all things watery,plus excellent source of advice.”

Posted 14 years ago

“I just came back from holland this weekend after having installed my work at an exhibition Arnhem Mode Biennale.i am sending you the photo of the installation' Water Dress'It came out very well.i thank you again for your advices and help .”

Posted 14 years ago

“acknowledged with thanks.Terrific customer service. Many thanks for sending it on so swiftly and for leaving it whole which gives extra options for position etc.I hope I don't have to trouble you again.J.B.”

Posted 14 years ago

“Thank you to you and your staff for their professional service that they gave when I purchased a Oase pump and filter set from you and the way that they dealt with my order and explained the reason behind everything. Again many thanks”

Posted 15 years ago

“I write somewhat belatedly to thank you for the really good service that you extended to me when I had a problem with my filter.This occurred last year, and you kindly sent a replacement boxed filter, but to my shame I did not open the package until this week when my electrician and I installed the new equipment ? I had left your package unopened over all of the winter period,awaiting installation.It was only when I opened the box that I saw that you had very kindly replaced every single item,even including new batteries for the remote control.I feel that is service of the very highest, and write to record my appreciation and thanks.”

Posted 15 years ago

“Just wanted to say many thanks for a very prompt delivery and thanks for helping me with my pond paint question, your service is fantastic Thanks Again,”

Posted 15 years ago

“We have to thank you so much for all your help with the Locarno Blue.It arrived in time for the birthday and it was a complete success!We hope to do business again with you in the future, and we will gladly recommend you to everyone we know.”

Posted 15 years ago

“Many Thanks,once again, excellent service from a very professional outfit.Thank you”

Posted 15 years ago

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Water Garden is rated 4.9 based on 1,760 reviews