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Water Garden Ltd Reviews

4.9 Rating 1,901 Reviews
96 %
of reviewers recommend Water Garden Ltd
4.9
Based on 1,901 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Water Garden Ltd Reviews
Thank you ( and your staff) for all your help and advice on our stream blanket weed problem.Fisrt your service was 100% as promised - the next day.The unit has been in use ovr two weeks and the water quality has improved and the unit has coped with the falling levels due to no rain and the rapid rise after the thunderous down pours we have experienced over the last 10 days
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Posted 13 years ago
Just wanted to let you know that the skimmer arrived yesterday. Many thanks for all your help and support in sorting out this order. I really appreciate the prompt and efficient service
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Posted 13 years ago
Thankyou On Tuesday 17 April 2012, I ordered an Oase Quartz Sleeve, it was delivered the very next day.Thankyou for such a quick and efficient service
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Posted 13 years ago
Amazing .Ordered 7th March just delivered.8Mar 2012,at 09:15.thankyou
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Posted 13 years ago
Thanks for your email and your excellent service. We received our filter today - all good. I haven't yet received the voucher, though. Could you please send to this email address when you get chance..
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Posted 14 years ago
Just to say many thanks for sorting out the order for our pond liner so quickly - it arrived on Tuesday (two days ahead of schedule) and slotted straight in to the frame, fits like a glove.If we get any photos of it set up at the Royal Opera House I'll send them over to you ?.Thanks once again for fantastic service.
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Posted 14 years ago
The pump & filter ect arrived on Friday and are all installed now & working fine... Thanks heaps... any one wants a reference for sending items to Australia give them my email & I will give you a plug...
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Posted 14 years ago
Arrived today fantastic service, many thanks
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Posted 14 years ago
Thank you ( and your staff) for all your help and advice on our stream blanket weed problem.Fisrt your service was 100% as promised - the next day.The unit has been in use ovr two weeks and the water quality has improved and the unit has coped with the falling levels due to no rain and the rapid rise after the thunderous down pours we have experienced over the last 10 days.
Helpful Report
Posted 14 years ago
I thought you'd like to see how the Millstone installation went in the my client's garden - a huge success and admired by everybody! Thank you for your guidance and recommendations - the client is delighted!
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Posted 14 years ago
I have a question but...firstly may I say how delighted I am with the performance of the Filtral 5000. The pond is already crystal clear after just three days!When the equipment was installed at the bottom of the pond the water was opaque green and we could see the fish only when they were very near the surface! Brilliant.My question is. Now that the water is clear, the filters must be quite clogged. How will I tell when they need cleaning? There is no guidance given with the operating instructions.Kind regards.
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Posted 14 years ago
I just wanted to drop you a quick note to say how pleased I am with my new pond fountain.? It was a treat to receive it so promptly and it has totally transformed the feeling of our garden - much more than I had even hoped.? Your website is highly informative and easy to use which gave me confidence in my selection and order.? Your service is excellent and I look forward to using you again when we tackle our next garden water project. Many thanks again.
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Posted 14 years ago
Thank you so much - the pump works an absolute treat, it's super! Yes, I realised on the way home that I had forgotten the invoice, thanks very much for posting it on, with the 1p!! It was lovely to meet you too, and thank you for the first class service you have given us, you've been brilliant.Enjoy your weekend.
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Posted 14 years ago
Brilliant - that was all very nicely done. A pleasure doing business with you. Will expect delivery tomorrow. Thanks again.
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Posted 15 years ago
very impressed with the quality of products I received..will buy again.thanks
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Posted 16 years ago
Many thanks for your help with my Oase pump. I took your advice of using a descaler - but still could not get the blades moving. I then spoke to Peter at Oase - who was also helpful. After one last try I finally managed to loosen it - and now the pump is working and my fish are happy....and I didn't have to buy a new one - just yet. So THANKS to all.
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Posted 16 years ago
Many thanks for this ,and for your advice on previous occasions. My landscape contractor is back from holiday at end of month so we'll be in touch early August.I'll make sure I pass your company details on to other designers/contractors as great source for all things watery,plus excellent source of advice.
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Posted 16 years ago
I just came back from holland this weekend after having installed my work at an exhibition Arnhem Mode Biennale.i am sending you the photo of the installation' Water Dress'It came out very well.i thank you again for your advices and help .
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Posted 16 years ago
acknowledged with thanks.Terrific customer service. Many thanks for sending it on so swiftly and for leaving it whole which gives extra options for position etc.I hope I don't have to trouble you again.J.B.
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Posted 16 years ago
Thank you to you and your staff for their professional service that they gave when I purchased a Oase pump and filter set from you and the way that they dealt with my order and explained the reason behind everything. Again many thanks
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Posted 16 years ago
Water Garden Ltd is rated 4.9 based on 1,901 reviews