Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,901 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent speedy service”

Helpful Report

Posted 11 years ago

“I purchased "Algae Control - 25g treats 70,000 Litre" for my pond and followed the instruction to the letter. Within a week it started to take effect and I now have a clear pond. Last year I spent well over a £100 on a well known chemical treatment which worked just as well. I know what I will buy if I have the same problem again and I will be saving money. Very pleased with the results so far.”

Helpful Report

Posted 11 years ago

“Very good service and prompt delivery. Customer service replied quickly and helpfully when contacted with a query.”

Helpful Report

Posted 11 years ago

“Very good service no problems. Staff very knowledgeable.”

Helpful Report

Posted 11 years ago

“Perfect.. Had one item slightly damaged in transit and this was replaced instantly with no fuss.. Great Company.....”

Helpful Report

Posted 11 years ago

“arrived three days late Monday 24th”

Helpful Report

Posted 11 years ago

“easy to use website - and quick response and delivery.”

Helpful Report

Posted 11 years ago

“Hassle free purchase. Product failed but company most helpful regarding replacement.”

Helpful Report

Posted 12 years ago

“Had no problems at all ordering. Quick reply via e-mail by staff at water garden. Received goods in good order and condition. Very satisfied. Will make next order soon to enhance my fish pond. The pump and filter I bought has revitalised my interest and hobby.”

Helpful Report

Posted 12 years ago

“A prompt and effective response to my order. A very satisfactory product”

Helpful Report

Posted 12 years ago

“Easy ordering and speedy delivery. It even worked as described. Very pleased”

Helpful Report

Posted 12 years ago

“First time customer therefore difficult to comment. However transaction very satisfactory - no complaints”

Helpful Report

Posted 12 years ago

“genuinely helpful and professional I'd have no quams in using Water Graden again should the need arise”

Helpful Report

Posted 12 years ago

“you were very good the only thing i can say is that what i wanted was not what i got but was not entirely your fault”

Helpful Report

Posted 12 years ago

“I needed a float for a water ioniser, which came in about 4 days, from memory. It was easy to select what I wanted from their site, and my ioniser now floats again. All very satisfactory”

Helpful Report

Posted 12 years ago

“The biggest plus was being able to talk to someone who knew what they were talking about. Also, the on-line instruction videos are very useful.”

Helpful Report

Posted 12 years ago

“Fountains are now indoor, assembled and working. The Solaris is just wonderful. Esthetically breathtaking and pure eye candy with its "mist effect". The Jinan fountain is very subtle and wonderful in its own way as well. I wanted to say that everything is good! The items were in mint condition, and the shipping was quick and unhindered. Thanks again for yet another fantastic exchange.I look forward to the next purchase. Have a great day!All the best, You are very kind and efficient. :)”

Helpful Report

Posted 13 years ago

“Order received @ 07.45 am this morning, delivered by local postie direct to my place of workat Guernsey Dairy Laboratory! ? ( this is opposite my home address!) Many thanks for your promptness with dispatching order & will be placing further order early next year for lighting etc.Thank you Guernsey”

Helpful Report

Posted 13 years ago

“Please find attached a couple of photo's of the pond in the evening.I think the pictures say it all, with the whole garden project exceeding my expectations. Thank you for all your help.”

Helpful Report

Posted 13 years ago

“order received all good as promised ,reservoir and grid to follow. Thank you for your good service will recommend your company.”

Helpful Report

Posted 13 years ago

Water Garden Ltd is rated 4.9 based on 1,901 reviews