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Wash Doctors Reviews

4.9 Rating 2,377 Reviews
96 %
of reviewers recommend Wash Doctors
4.9
Based on 2,377 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Anonymous
Anonymous  // 01/01/2019
On time, got on with it, extremely thorough and Excellent results, will be back
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Posted 3 years ago
Tom was very polite and done a great job at restoring car to its formal glory
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Posted 3 years ago
On time, Great attitude, Fantastic Services can take a hike! Tiny bit of bird poo couldn’t be buffed out? That was disappointing
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Posted 3 years ago
The service was absolutely brilliant! We had tree sap all over our car and we tried to remove it with no success. Juwane spent time and effort removing it and left our car looking like new! Many thanks.
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Posted 3 years ago
My car was very dirty from tree sap and bird droppings. The operator did a great wash inside and out making it look like new.
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Posted 3 years ago
Great service. Fast efficient and friendly.
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Posted 3 years ago
Very good service from Tom
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Posted 3 years ago
Polite and friendly. Excellent communication. Provided extremely useful extra advice. Did a thorough job of making a neglected car clean and bright again. Excellent service despite the high temperature during my appointment time and a slight delay in arriving. Cannot fault the service provided.
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Posted 3 years ago
Raj is very friendly and personable, phoning before the appointment to let me know he was on his way and again when he arrived. He did an excellent and thorough job of valeting my car - looks like it just came out of the showroom! He certainly didn't rush, taking care and time to do a perfect job. Highly recommended.
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Posted 3 years ago
Excellent, professional service, really pleased with the result. Would recommend & will be using again. Thank you.
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Posted 3 years ago
Very good service.
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Posted 3 years ago
I have unfortunately had recently suffered from a very poor experience with Wash Doctors. I booked a bronze valet for my Porsche Macan. I have used this company in the past and whilst we had an previous issue where some damage was done to my car with on a valet, they accepted responsibility after some back and forth email exchanges and paid towards the damage. I was therefore happy to try them again as the issue had been resolved and had used them over the past few months without issue. Whilst the last valet wash itself was of a good standard and the person who carried out the valet generally did a good job, they managed to jet-wash one of the metal badges on the side of the car off - which was a similar issue to the one that I experienced last time - surely some extra care should have been taken? Whilst I am not suggesting that this was done deliberately, the valet left the badge on the inside of the car and didn't mention to me that it had come off after he had finished with the car I did not initially notice that the badge had fallen off, I subsequently gave him a £5 tip after the first superficial inspection, at no point did he mention to me that the badge had come off and I was very disappointed that he let me give him a tip without disclosing this. What was even more disappointing was Wash Doctors response to the issue. When I contacted them to explain the situation, they completely 'washed' their hands of the problem, sent me their terms and conditions and tried to argue that the work was carried out via a third party and that they will take no responsibility for this persons actions. ***I would urge caution to anyone using this company as if there is any damage done to your car during a valet, Wash Doctors will try to absolve themselves from taking any responsibility. BEWARE!!!***
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Posted 3 years ago
Good afternoon Nicholas, We are very disappointed to hear about your experience with Wash Doctors. We take pride on delivering high standard of services at customer convenience, and always try to work with customers to come to the best resolution regarding any issues. We had been liaising with you regarding this situation to come to a suitable resolution and were waiting to hear back from you following our last correspondence, however we have not yet received a reply. Our customer service team would be happy to continue to assist you on this matter further and arrange the most convenient way to fix the damage. Please contact us on info@washdoctors.co.uk to proceed.
Posted 3 years ago
Prompt friendly service. Car thoroughly cleaned with no issues. So convenient.
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Posted 3 years ago
Good clean, car looked spotless. Very friendly valeter. All good, no issues at all.
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Posted 3 years ago
Very happy with the service, thorough and friendly!
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Posted 3 years ago
Very professional service and easy to book. Car looked like new after the wash. The technician Tom did a perfect job and we are very happy with the result.
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Posted 3 years ago
wash doctors were absolutely brilliant - turned up on time (even a bit early) and seamlessly washed and valeted my car. i will definitely use them again
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Posted 3 years ago
Perfect first experience. Marc was thoroughly professional and pleasant to deal with. Did a cracking job on my grubby car and even went the extra mile to realign a back panel that had been knocked. The whole experience was smooth and easy - exactly what I needed on an extremely tight schedule - thanks and hurrah to Marc!
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Posted 3 years ago
Punctual and did a great job!!
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Wash Doctors is rated 4.9 based on 2,377 reviews