Wash Doctors Reviews

Name: Wash Doctors
Rating: 4.84

4.8 Rating 1,770 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

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4.8

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 20th December 2024

Karen Goodland

Wash Doctors 5 star review on 30th September 2024

Oscar Lie

Wash Doctors 5 star review on 28th March 2024

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with the service provided by Wash Doctors. In particular Wesley was very professional in all aspects of his work.”

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(London) - Posted 15 hours ago

“Amazing cleaning job - a neighbour actually asked if we had a new car! Both our cars had been used as mobile rubbish bins by our kids and were covered in mud, wrappers, crumbs and tons of unidentified random objects. Andy patiently tackled it all and we now have the most sparkling, shiny and sweet smelling cars in the street. I’m so grateful for his perseverance and skill.”

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(London) - Posted 5 days ago

“Great service and really convenient. Only issue was that they arrived over an hour late and I needed the car quite swiftly, still it all worked out but would I give it a wider time slot next time”

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(London) - Posted 5 days ago

“I went on the website to see what services were offered and decided on the SILVER wash. I went through the booking process, entering personal and car details. However, when I got to page 2 the lowest wash offered was the GOLD wash! Why can’t I book a silver wash? Is it because of my location? Not impressed!”

Helpful Report

Posted 1 week ago

“I really wanted to leave a glowing review as the website and booking process was slick and I hoped the whole process would be. Well, no. I booked it for 2pm, he called 30 mins away and showed up early. I guess I could have said no but I’d rather these things are done sooner than later so it was fine. Secondly, I said I had no electricity when I booked, he said he didn’t have a generator so I had to park in my neighbours spot so he was close to the communication power in the flat. The neighbours came back and were annoyed I took their space. I still don’t know if I’ll get in trouble for the use of power from the managing agents yet. The neighbours - I can live with but I did just move in so it’s not a good start for me on building relationships. Anyway - I booked it for 2 so I could clear any possessions in my lunch hour but he rushed me, throwing my things on the seat to take out. When I said ‘look give me a chance, you have turned up early’, he wasnt aggressive or anything but it was an unnecessary pressure to speed up so he could start. He then complained the soft roof needs a special clean (it just has light moss that a scrub would remove but fine). I noticed the window in the soft top was dirty when he said he was finished, he said it was condensation but I ran my finger over it and it was black so he just wiped it. Not great. I hoped the car would smell nice and fresh but it’s no better or cleaner than a quick tenner jobbie with a local car wash. (I paid £50) Anyway, he’s pi*sed off my neighbours, may have gotten me in trouble with my managing agent and left me with a mediocre outcome. I won’t use them again or recommend them to my partner who was also interested. Shame.”

Helpful Report

(London) - Posted 1 week ago

Hi Hannah, Thank you for your review and sharing your experience with us. My sincere apologies for the onconveniences you have experienced here! Your experience with us a long way from the level of service we are provide! Our Customer Care Team will be in touch with you to rectify this right away. Many thanks, Wash Doctos.

Posted 1 week ago

“Courteous service Convenient and on time Car was really clean and shiny”

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(London) - Posted 1 week ago

“Car almost looks brand new - really pleased”

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(London) - Posted 1 week ago

“Great experience 👍 had the gold service 👌”

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(London) - Posted 2 weeks ago

“great job!”

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(London) - Posted 2 weeks ago

“Bennys valeting - took my car from mould to gold. After spending two months in Thailand I came back to my car being plastered with mould on the interior. I felt it was beyond repair but wanted to give it a try. Benny went above and beyond - all my training equipment in my boot had mould on and he cleaned it all. And the car looks brand new now. And I mean my steering wheel, front and back seats were covered in mould. Benny is a magician. I’d use him again and if I could give 6 stars I would. 10/10 service. Professional. Knowledgable. And did way more than he needed to. Thank you.”

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Posted 3 weeks ago

“Benny did a great job on the car”

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(London) - Posted 4 weeks ago

“We always put off taking the car for a wash because it’s a bit of a faff, this was so easy and good value. The car wash cleaned better than ever and I’ve never seen it so shiny!”

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(London) - Posted 4 weeks ago

“Twice I have used Wash Doctors in the past month and twice their service has been impeccable. 2 different repairers, but both brilliant, so friendly, professional and what a job on my diamond cut alloys both did. I cant recommend these guys highly enough.”

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Posted 4 weeks ago

“Provided an excellent service with an exceptional, high quality finish. I had smart repairs and a winter protect valet done. The booking process was easy and Lukas was very responsive. The smart repairs made the car look as good as new! And Michael did a great job cleaning the car in and out. Everyone is so friendly and professional.”

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(London) - Posted 4 weeks ago

“On time and professional”

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(London) - Posted 1 month ago

“Arrived in good time and we are very pleased with the job both inside and out. Will definitely use this service again.”

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(London) - Posted 1 month ago

“Excellent service”

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(London) - Posted 1 month ago

“Great service from booking to keeping me updated of the technician's arrival time. And of course the work itself was excellent, Wes changed my car from a literal dust cart to show room clean. Definitely would recommend”

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(London) - Posted 1 month ago

“Great service, very communicative and polite. Frank cleaner our car incredibly thoroughly and we wouldn’t hesitate in hiring again”

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(London) - Posted 1 month ago

“We are beyond happy with the service we received from quotes and booking, to the final finish of the cars. We had a group booking, and the service was smooth and the whole team are impressed. The guys who valeted the cars were super friendly, polite and provided an amazing service with great results. We will certainly be happy to use this service again!”

Helpful Report

(London) - Posted 1 month ago

Wash Doctors is rated 4.8 based on 1,770 reviews