Initially all looked good, with exception that I was notified, while shopping, that the car washer will arrive earlier and I questioned this way of changing MY TIME to suit the guy that gets paid for the job. Going forward... Frank arrived and connected the extension cable. At this stage I showed him an outdoor water faucet, but he said that he "HAS HIS OWN, SOFT WATER IN THE VAN, AS STANDARD TAP WATER IS NOT GOOD". When he finished, car looked shiny and I even offered the man fiver as a tip. After that I went back, shopping, as my original trip was cut short and noticed, under stron sunshine, that the car (black), was absolutely covered in streaks - did not look smooth and that's when I also remembered that there was absolutely no residue of water on my drive, which felt strange. While loading the shopping, I discovered that seals have not been cleaned and big bit of cobwebs was hanging of the back tail and the floor was not vacuumed properly. In conclusion, when I phoned Frank, he told me that he did NOT wash the car, but used some sort of silicone, I am just guessing here and, in fairness, did offer to come back and do something - don't remember what exactly. This cost £57.00 and keeping in mind that all local "hand wash" places offer inside and out cleaning for about £15.00-20.00, depending on the vehicle size, this was a redicules money "burning" exercise - NEVER AGAIN!!!