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Wash Doctors Reviews

4.9 Rating 2,271 Reviews
96 %
of reviewers recommend Wash Doctors
4.9
Based on 2,271 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
The booking process and payment was easy and the job well done in good time. All I coudl recommend is better updates via teh app if the technician is running late.
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(London) - Posted 2 weeks ago
Love to hear that Ivor-John! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for. Thank you for your feedback.
Posted 2 weeks ago
The original technician was a no-show but the help chat was swift in organising a replacement. The clean was quick, efficient & good quality
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(London) - Posted 1 month ago
Love to hear that! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for.
Posted 1 month ago
Great job done, Mike was friendly and helpful. Shiny car now, and good value
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(London) - Posted 2 months ago
Quality car care should always feel like a smart investment. Thrilled we could deliver that spotless shine—looking forward to your next booking! 🚙💎
Posted 1 month ago
Good service. Prompt. Friendly. A job well done.
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(London) - Posted 2 months ago
That’s what we love to hear! Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍
Posted 2 months ago
Jack wss brilliant. Arrived early ( as he had a cancellation), very polite and professionally. Did an excellent job inside and out and also advised me about the stubborn stains on tbe roof he couldnt remove. Highly recommend and will definatly use them again
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(London) - Posted 4 months ago
Punctuality and precision—that’s how we roll Chris! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳
Posted 4 months ago
Speedy and efficient. Only dropped a star as the cleaner left the car lights on which I didnt spot as I was in a meeting. Thankfully my neighbour noticed ,- so all is well
Helpful Report
(London) - Posted 4 months ago
Apologies, Kathryn. I’ve asked the valeter to be more vigilant in the future. Thank you for your review — we really appreciate it! We’re always here to keep your car looking spotless. See you next time! 🚗👍
Posted 4 months ago
Easy to book; good availability. Not the most thorough clean but I got what I needed at a competitive price.
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(London) - Posted 4 months ago
It was my first time I used Wash Doctors. The car was clean and shining. The only thing is they arrived quite late. A message would have been good so I could managed my time. I will definitely use them again.
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(London) - Posted 5 months ago
Welcome aboard Manuela! We know trying something new can be a leap, Apologies for the delay. Looking forward to keeping your car looking its best in the future! 🚗👌
Posted 5 months ago
Good system overall .... just the price is a bit steep .... happy to get the service again ...
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(London) - Posted 6 months ago
Quality car care should always feel like a smart investment Ali. Thrilled we could deliver that spotless shine—looking forward to your next booking! 🚙💎
Posted 6 months ago
My daughter’s fiat 500 is now clean & sparkly once again. David was polite, professional & efficient, I would recommend.
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(London) - Posted 6 months ago
That means the world to us Julie! Thanks for spreading the word—next time, your car AND your friends’ cars can get the VIP treatment! 🚘👥✨
Posted 6 months ago
A professional approach, good time-keeping and attention to detail. Cheerful and polite demeanor. Overall, a very well-presented valeting finish. Should investigate chemical/mechanical means for improving the removal of stubborn brake-dust levels on inner-edges of alloy spoked wheels
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(London) - Posted 7 months ago
Every was excellent except for that the driver arrived after the booked slot - due to my work it was hard but I managed to still be able to unlock the car. Clean was excellent
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(London) - Posted 7 months ago
Hi Bilal, We completely understand how frustrating that must have been and we’re really sorry for the delay. Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍
Posted 7 months ago
Arrived on time, finished work to a high standard, polite & professional.
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(London) - Posted 7 months ago
That’s what we love to hear Ian! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨
Posted 7 months ago
The chap was nice and friendly, did a great job getting my car clean, did think more of the little marks would come off but it's a 10 year old car so I suppose he did the best that he could.
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(London) - Posted 8 months ago
Thank you for taking the time to leave us a review. Apologies that some marks were not fully removed. In certain cases, if the marks are deeply embedded into the plastic surfaces or fabric, it can be difficult to eliminate them completely. However, please be assured that we always do our very best to bring the car up to the high standards we strive for.
Posted 8 months ago
Great service, technician was on time, very polite and did a nice deep clean on our car. Only reason for the 4 out of 5 rating is the pricing, which is quite high for the convenience of someone coming to you at home.
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(London) - Posted 8 months ago
Hi Joana, Car care should be simple, stress-free, and fit around your life. A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨
Posted 8 months ago
the company that cleaned my car were punctual, polite and hard working. spent about 90 minutes on a very neglected car. Only reason it's not 5 star is that I find it quite expensive and am sure it used to be much less just a couple of years ago...
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(London) - Posted 9 months ago
Thank you for your Review. Quality car care should always feel like a smart investment. Thrilled we could deliver that spotless shine—looking forward to your next booking! 🚙💎
Posted 9 months ago
Frank turned up on time and did an excellent job. I will definitely use Wash Doctors again!
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(London) - Posted 10 months ago
Love to hear that! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for. Whenever your car needs a refresh, you know where to find us! 🚙💨
Posted 10 months ago
After much deliberation I decided to buy a 12 month Wash Doctor plan. With the discount available at the time it was a fair price for a superior service using superior products. So, my purchase was simple and efficient. I have had 3 washes now and the quality of has been very high. The only problems I’ve had have been with a scheduled appointment being a ‘no show’ and reducing it 3 times (for which I have been compensated with a free wash so a big thumbs up to customer service for putting it right) and getting a clear understanding of what some of the additional services include and where they overlap with the monthly service I’ve already paid for. On balance, and because, ultimately, it’s the quality of the wash/detail finish that matters most to me, I’ve been very happy with Wash Doctors. I hope the next 9 months measure up well.
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(London) - Posted 10 months ago
Hi Andrew, Thank you for sharing your experience—we’re really pleased we could prioritise and resolve the issue for you quickly. A great valet is about more than just a clean car—it’s about expert care delivered with a friendly touch. We’re glad we could deliver that for you, and we’ll be ready whenever you need us again! 🚗✨
Posted 10 months ago
Job nicely done! The only week point is that we get charged if we have to postpone 24 hours before (due to bad weather in my case) so because of this lack of flexibility, I will not renew the service but the quality was there, despite finishing under the rain.
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(London) - Posted 10 months ago
Hi Romain, Thank you for your review. Could you please provide us with your contact number? We’d be happy to get in touch to discuss your feedback and assist you further.
Posted 10 months ago
The cleaner from Wash Doctors arrived on time in the 1 hour slot provided. He worked really hard to bring my dad's car back to a shiny and fresh condition. He was courteous and friendly.
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(London) - Posted 11 months ago
That’s what we love to hear, A great valet is about more than just a clean car—it’s about expert care with a friendly touch. Thank you for the review.
Posted 11 months ago
Wash Doctors is rated 4.9 based on 2,271 reviews