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Wash Doctors Reviews

4.9 Rating 2,007 Reviews
96 %
of reviewers recommend Wash Doctors
4.9
Based on 2,007 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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My daughter’s fiat 500 is now clean & sparkly once again. David was polite, professional & efficient, I would recommend.
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(London) - Posted 3 days ago
A professional approach, good time-keeping and attention to detail. Cheerful and polite demeanor. Overall, a very well-presented valeting finish. Should investigate chemical/mechanical means for improving the removal of stubborn brake-dust levels on inner-edges of alloy spoked wheels
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(London) - Posted 2 weeks ago
Every was excellent except for that the driver arrived after the booked slot - due to my work it was hard but I managed to still be able to unlock the car. Clean was excellent
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(London) - Posted 3 weeks ago
Hi Bilal, We completely understand how frustrating that must have been and we’re really sorry for the delay. Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍
Posted 3 weeks ago
Arrived on time, finished work to a high standard, polite & professional.
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(London) - Posted 3 weeks ago
That’s what we love to hear Ian! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨
Posted 3 weeks ago
The chap was nice and friendly, did a great job getting my car clean, did think more of the little marks would come off but it's a 10 year old car so I suppose he did the best that he could.
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(London) - Posted 2 months ago
Thank you for taking the time to leave us a review. Apologies that some marks were not fully removed. In certain cases, if the marks are deeply embedded into the plastic surfaces or fabric, it can be difficult to eliminate them completely. However, please be assured that we always do our very best to bring the car up to the high standards we strive for.
Posted 1 month ago
Great service, technician was on time, very polite and did a nice deep clean on our car. Only reason for the 4 out of 5 rating is the pricing, which is quite high for the convenience of someone coming to you at home.
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(London) - Posted 2 months ago
Hi Joana, Car care should be simple, stress-free, and fit around your life. A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨
Posted 2 months ago
the company that cleaned my car were punctual, polite and hard working. spent about 90 minutes on a very neglected car. Only reason it's not 5 star is that I find it quite expensive and am sure it used to be much less just a couple of years ago...
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(London) - Posted 2 months ago
Thank you for your Review. Quality car care should always feel like a smart investment. Thrilled we could deliver that spotless shine—looking forward to your next booking! 🚙💎
Posted 2 months ago
Frank turned up on time and did an excellent job. I will definitely use Wash Doctors again!
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(London) - Posted 3 months ago
Love to hear that! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for. Whenever your car needs a refresh, you know where to find us! 🚙💨
Posted 3 months ago
After much deliberation I decided to buy a 12 month Wash Doctor plan. With the discount available at the time it was a fair price for a superior service using superior products. So, my purchase was simple and efficient. I have had 3 washes now and the quality of has been very high. The only problems I’ve had have been with a scheduled appointment being a ‘no show’ and reducing it 3 times (for which I have been compensated with a free wash so a big thumbs up to customer service for putting it right) and getting a clear understanding of what some of the additional services include and where they overlap with the monthly service I’ve already paid for. On balance, and because, ultimately, it’s the quality of the wash/detail finish that matters most to me, I’ve been very happy with Wash Doctors. I hope the next 9 months measure up well.
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(London) - Posted 4 months ago
Hi Andrew, Thank you for sharing your experience—we’re really pleased we could prioritise and resolve the issue for you quickly. A great valet is about more than just a clean car—it’s about expert care delivered with a friendly touch. We’re glad we could deliver that for you, and we’ll be ready whenever you need us again! 🚗✨
Posted 4 months ago
Job nicely done! The only week point is that we get charged if we have to postpone 24 hours before (due to bad weather in my case) so because of this lack of flexibility, I will not renew the service but the quality was there, despite finishing under the rain.
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(London) - Posted 4 months ago
Hi Romain, Thank you for your review. Could you please provide us with your contact number? We’d be happy to get in touch to discuss your feedback and assist you further.
Posted 4 months ago
The cleaner from Wash Doctors arrived on time in the 1 hour slot provided. He worked really hard to bring my dad's car back to a shiny and fresh condition. He was courteous and friendly.
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(London) - Posted 4 months ago
That’s what we love to hear, A great valet is about more than just a clean car—it’s about expert care with a friendly touch. Thank you for the review.
Posted 4 months ago
Great service and really convenient. Only issue was that they arrived over an hour late and I needed the car quite swiftly, still it all worked out but would I give it a wider time slot next time
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(London) - Posted 6 months ago
Did a good job but did not replace mats properly.
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(London) - Posted 8 months ago
The wash doctor did a great job cleaning the interior and exterior But the glass of the windows were left quite dirty smeary and cloudy So sad after the rest was left in a great condition
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(London) - Posted 9 months ago
Hi Paul, Thank you for taking the time to leave a review and highlight the issues with the glass. One of our customer service team will be in touch with you shortly to investigate this further and resolve the issue. Many thanks, Wash Doctors.
Posted 9 months ago
Decent clean etc but 15 minutes late - so 1 hour 15 minutes later then the hoped for start time because the time you book is actually a one hour arrival slot and not the slot where the work is done
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(London) - Posted 10 months ago
Good service, very convenient. Quite expensive for what it is but paying premium for convenience. Would recommend for those short on time.
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(London) - Posted 11 months ago
Very good service! Great people, on time, and very polite. I recommend it!
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Posted 1 year ago
Great service
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Posted 1 year ago
Dale was a real friendly guy who gets a job done. Left my car looking lovely and clean, thank you.
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Posted 1 year ago
Great communication and very solid service. Thanks
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Posted 1 year ago
Wash Doctors is rated 4.9 based on 2,007 reviews