Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,376 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy order process Progress updates for the order and shipment Received quickly and very well packaged Amazing quality wall art - getting great comments from my video meetings at home! Cannot rate high enough.”

Wallart-Direct 5 star review on 2nd March 2023

Helpful Report

Posted 2 years ago

“Disappointed by quality of prints- very low pixel count. The canvas is not taught and is very floppy. I have emailed Wallart but two weeks later I've had no reply, and don't expect one. I just wish I had read some reviews before ordering. If you want good quality don't buy from the company. If you will be okay with mediocre quality then consider buying from them. I guess you get what you pay for.”

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Posted 2 years ago

“Ordered a panoramic acrylic picture with a metal standoff, only to be told they don't supply that any more and now use metal clips. I emailed them back to cancel the order. No reply from them even after two further e mails. Credit card has been charged and I'm now told it's being shipped. I'm sure I'll have to battle it out in the courts so beware future buyers they'll take your money even after you cancel the order.”

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Posted 2 years ago

“Order not dispatched - says 1-2 days but has been a week and no updates. No response to chat, email or phone customer support.”

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Posted 2 years ago

“Very easy to use the website The print ordered when delivered was better than we expected”

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Posted 2 years ago

“Easy to order, quick delivery and art was wrapped extremely well. Very good experience.”

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Posted 2 years ago

“Another outstanding purchase from Wallart-Direct. Very very happy with my picture. Looks amazing!!!!”

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Posted 2 years ago

“Not recieved goods after 4wks , not able to leave a message on there voicemail because its conveniently full , emailed customer service 3 times , what customer service, no reply at all , very very poor business, will now go for a charge back on my credit card , thankfully I paid by credit card , I'd rather catch the plague than deal with this company .”

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Posted 2 years ago

“My canvas picture is absolutely stunning! The colours are so vivid and the detail beautiful too! I would heartily recommend your company to anyone. I'm so pleased 😁”

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Posted 2 years ago

“Jane was so very helpful and understanding- refunded the original canvas I'd purchased- as it was too large for the space - very happy with the smaller one -which fits in perfectly!”

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Posted 2 years ago

“First order, everything went as it should of. I was so pleased so I placed another order. Delivery was sent and I'd missed it, so I'd rearranged delivery for the following Monday, only x1 pictures turned up missing x3 pictures. Finally after speaking to someone at wallart they confirmed x4 pictures where sent providing a photo showing x2 boxes, however this picture was from the first failed delivery from outside my apartment block which I explained if they spoke to delivery company the second successful delivery would show x1 box outside my apartment door. After sending this to them in am email I still have received no call or email back, I've now tried to call them over a dozen times and I'm not sure what more I can doo!!! Keilturner123@gmail.com”

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Posted 2 years ago

“A pleasure to do business with. Delivery times excellent, Web site user friendly, what's not to like.”

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Posted 2 years ago

“Canvas exactley what I wanted Easy to order quick delivery and well packed excellent service.”

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Posted 2 years ago

“Excellence service and great quality products”

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Posted 2 years ago

“Fair price, good quality and great service”

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Posted 2 years ago

“Easy to place an order on the website. Delivery was prompt and packaging secure. Beautiful products I will be ordering again.”

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Posted 2 years ago

“Exactly what I was looking for but couldn’t find anywhere. The prices were very good, quality and speed of delivery excellent. Highly recommend and will use wallart-direct again.”

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Posted 2 years ago

“Excellent service prompt delivery and very well packaged highly recommend this company”

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Posted 2 years ago

“We were happy with the speed with which the prints were despatched and the quality of the prints. However we felt the frames appeared cheap and completely ruined the effect. We would have been happy to have paid more for better frames.”

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Posted 2 years ago

“Good quality picture, vivid colours, extremely please with purchase and will definetly use again.”

Helpful Report

Posted 2 years ago

Wallart-Direct is rated 4.7 based on 4,376 reviews