Waggel Reviews

Name: Waggel
Address: 2 St Helen's place, London, London
Rating: 4.62

4.6 Rating 2,102 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

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“Had policy for my cat and dog unfortunately dog had a stroke within 14 days of starting policy so wasnt covered, i was bit disappointed but that was the policy. My cat was then diagnosed with a tumour and waggel have paid out for everthing and it all was very straight forward, soon as claims went in they very quickly accepted and paid the vet. I had issue where i had to give the dog insurance up as I was having to use the money each month to pay for her steroids, waggel was so understanding and sympathetic and sorted the financial issue i had with them out. They were clearly thinking of the animals wellbeing then there own loss of a months premium. Very kind people”

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“Easy to set up and flexible payment options.”

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“Very straight forward”

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“A little bit of a puzzler to start with, one site would not accept my password - changed over and it seems to have worked. Do I get the discount and is it after first month - Martin Lewis site mentioned Amazon Voucher but I prefer discount.”

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Hi Gillian, and welcome to Waggel! You have the month of April for free and your next payment is due on 26th of May. If there is anything else that I can help you with please let me know. Kind regards, Mareia

“Very quick and easy site to navigate. Very competitive price.”

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“My experience will Waggel for the past 4 months has been great. I have a "lockdown" puppy so have used the additional services such as Junior the behaviourist and FirstVet. I haven't made a claim (and hope I don't need to!), so I can't review Waggel on that side of things.”

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“Fantastic!”

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“So far so good, had to use the chat help as couldn't find how to apply for the 2 months free cover as advised by The Red Foundation. Your helper suggested changing the search engine which I did and hey presto, there it was. Simple and easy application, all done speedily. Thanks :)”

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“Very good easy to set up and clear”

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“Easy to choose and secure policy. Love that unclaimed money goes to charity.”

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“Fantastic. Very fast response. Easy to use. "Sully" is now fine.”

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“What an amazing service I thought this would be a long drawn out process. I am in utter shock at how quickly and efficiently this has been dealt with. Well done Waggel.”

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“Excellent, not the cheapest insurance we found but the reviews made us choose Wagged as they seem the best overall value for money.”

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“Just taken out dog insurance and found the website easy to use.”

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“Easy to use website and sign-up. Pretty clear explanation of inclusions and exclusions. Price seems competitive on a like-for-like basis.”

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“Straight forward”

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“Only just joined, but this seems an ethical insurer so glad with my decision.”