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Waggel Reviews

4.6 Rating 2,102 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,102 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Quick and easy to take out a new policy and competitive prices
Helpful Report
Excellent, very easy site to navigate. You were recommended by the OUR Dog Foundation in Romania where Sydney has just come from.
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I had problems with dates
Helpful Report
Hi Lorraine, sorry to hear this. Can you explain what the issue was and I can have a look into this for you. You can email me on complaints@waggel.co.uk or alternatively speak to us via our online chat platform. Kind regards, Mareia
Thanks for the free month 😊
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Getting the quote for our pet insurance was so quick and easy!
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Great, all i wanted or needed in my dogs health insurance policy
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Very good I had an issue but it was quickly and without issue sorted
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Glad we could help Peter. Kind regards, Mareia
Easy to sign up to a new policy
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Thank for allowing the payment to go through as the same time as Reubans policy. Very useful information on various topics. Your contact details were hard to find maybe it should be included in the website.
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Good website. Easy to follow. Will wait and see what Waggel is like if I need to claim!
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Simple and affordable insurance. Highly recommended so far
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found the setting up of cover for my dog very easy and straight forward
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Very helpful
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So far so good!
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Love the website, and the ease with which you can read the information on cover. Bella says thank you!
Waggel 5 star review on 17th March 2021
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Very straight forward and mindful of animals' needs over just charging too much etc. My only criticism is that I can't pay annually instead of month to month. - Rather, I couldn't see a way of doing payment annually. Is this correct or is annual payment not something you do? Also, can I request a paper copy of the plan and contract be sent to my address? I like to keep physical records not just electronic ones.
Helpful Report
Hi Jenifer, unfortunately we do not accept annual payment. This is so that if you do decide to cancel your policy for whatever reason you will not have to pay a cancellation fee and you have only paid for the months which your policy was active for. If your last payment was made within 14 days of you cancelling the policy we would also refund that months payment. We are a paperless company and unfortunately would not be able to post your policy documents out. However if you wish you can print these out yourself, we have emailed you a copy of these and they are also available via your online account. If there is anything else that we can help you with please let us know. Kind regards, Mareia
Very easy to use, and a reasonable price!
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Very good
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EASY. Very 'Granny Friendly', thank you. Well set-out Ts and Cs. Great website.
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Great. Easy to follow information No problems at all and a discount too!!
Waggel 5 star review on 17th March 2021
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Waggel is rated 4.6 based on 2,102 reviews