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Waggel Reviews

4.6 Rating 2,105 Reviews
92 %
of reviewers recommend Waggel
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Exceptional, except that my card was declined for no reason on either the bank side or the Waggel side. So i have had to start again. No big deal, but worth investigating on your side perhaps?
Helpful Report
Hi Ben, Thanks for getting in contact with us. The bank returned the payment as “Processing Error”, unfortunately there is nothing that we can do from our end and you will need to contact your bank. The good news is that within the next couple of weeks we will start accepting direct debit payments, so there should be no card errors. If you have any questions, you can contact us via our online chat system and we will be more than happy to help. Kind regards, Mareia
Easy to arrange cover for both pets, policy details are clear and easy to understand. Haven’t had to use yet thankfully but seems straightforward if I had to claim.
Waggel 5 star review on 2nd June 2021
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Good thank you hope it is as easy to use should I need it.
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The information came across quite clear, and easy to understand
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Brilliant, will insure my 2nd dog with you
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Amazing! Why would you go anywhere else, even when there was a slight issue with a claim, one letter from the vet and it was all sorted - thank you!! Probably more down to being mis-advised by the vet in the first place, so not really an issue anyway.
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I was pleased with how quick and easy your apication was.
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Good ,not sure if I've got right cover for my dog
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Easy to use website and straightforward process to go from quote to policy
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Straightforward pet insurance
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I'm undecided so far. My policy went up by £3 this year, that's a 20% increase so not at all happy with that.
Helpful Report
Hi Hannah, Sorry to hear that you are unhappy with your renewal price, having looked into this matter I can see that you have 2 policies with us. One policy increased by £0.91 and the other by £1.62. As pets age they become more likely to require medication and/or treatment. We revisit your premium each year as your pet ages, so that your policy premiums are predictable and affordable over the lifetime of your pet and there are no surprising price hikes. If you would like to discuss this further, you can contact me on complaints@waggel.co.uk. Kind regards, Mareia
Very good no problems with the service
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Very good, easy to use site
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Easy to follow and understand website
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Excellent experience, easy to look at my options and choose the best plan for us.
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Well that was easy
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Hassle free, brilliant. I am so pleased to get insurance for Jess who has a has pre existing condition which I am happy to cover myself.
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Good service so far
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So good, easy and transparent!
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Very easy to set up and great cover!
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Waggel is rated 4.6 based on 2,105 reviews