Waggel Reviews

Name: Waggel
Address: 2 St Helen's place, London, London
Rating: 4.62

4.6 Rating 2,102 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

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“Just had a very helpful consultation with a behavourist - this is a great perk!”

Helpful Report

“Hi. I have adopted Bonzo through Wild at Heart Foundation where they knew him as Pepper from Bulgaria. They advised me during the adoption process that, as well as donating £50 to their cause, you very kindly allow those of their supporters - like me - who purchase Waggel pet insurance through the link they provided, a complimentary period of 2 months' free insurance. I only saw reference to one month when I took out the insurance. Please would you advise?”

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“Very easy to use”

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“Very understanding”

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“Fantastic really easy to get a quote and set up Baxter's insurance.”

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“Joining Waggel was very easy, quick and simple. I prefer having an online account and love the competitions that are so easy to enter. I researched dog insurance extensively as my last provider was doubling the monthly cost each year which made it unaffordable in the end. With my dog being nearly 13 it does limit insurance providers as most are unwilling to insure this age. Thankfully Waggel was willing to provide insurance for my dog and I went ahead with the quote in February 2020. Since then I’ve had to make a claim, actually 3 claims from 3 different vet practices (out of hours vet, regularly vet and referral vet) but for the same condition. Waggel were fantastic with communication and customer service which made a stressful time a little easier. There was one downside which was due to the veterinary practices I visited not having heard of or dealt with Waggel Insurance before so they were unwilling to go forward with a direct claim. I’m sure this will change as Waggel builds up business and reviews and practices become more familiarised with the company but it may currently cause an issue with some pet owners If they don’t have the money to pay vet bills there and then. A few weeks on and Waggel have sorted out all 3 claims and paid me all money owed back. From working in veterinary practice as a qualified nurse for over 16 years I can tell you this was definitely one of the a fastest settled claims I’ve seen! So thumbs up from me for Waggel 👍🏻”

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“Really nice and easy”

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“Really easy to use and a great price for my two puppies. Love the free behavioural consultation too!”

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“Really easy to set up with minimum fuss.”

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“Very straightforward”

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“Getting a quote was really quick and simple! Best price i found and great service!”

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“Switching my pet insurance to Waggel was a no-brainer. It’s digital. It’s easy. It’s saved me money!”

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“Very user friendly. Everything was super quick and I will be using you again for my dog next year.”

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“I would have liked to set up a Direct debit0”

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“Very good so far. Site easy to use and clear. Good communication during claims process. Very quick responses. Would recommend. Thanks Waggel for good customer service.”