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Waggel Reviews

4.6 Rating 2,102 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,102 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Really great and the only line chat was helpful With Taylor
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Thank you for settling my claim it is a shame we had to go through so many hoops to get there.
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Affordable insurance which includes dental treatment
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So easy to use, quick and painless first claim, thanks so much!
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Very simple to understand, not lots of misleading small print. Looks good value, thanks
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First time to use them and very pleased with the service
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Very easy using your excellent website.
Waggel 5 star review on 13th September 2020
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Not great haven’t received my claim
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Hi Cloda, As discussed with you, the only reason for the delay in paying out your claim is due to your international bank account details you provided us. We will attempt to resolve this as quickly as we can. Regards, Andrew Leal CEO
No claims so far as I've only just joined the Waggel family but I was very impressed that someone rang promptly me following up an email enquiry regarding insurance details for my older dog. I have read of people saying that Waggel is expensive but they were cheaper than quotes form Petplan and Bought by Many with a far better level of cover.
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It's insurance how it should be. Easy. Make a claim then i don't have to think about it again. Super easy to deal with and claims are sorted with absolutely zero hassle. Highly recommended.
Waggel 5 star review on 12th September 2020
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I have to say I really like your application process, clean, clear and very user friendly.
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Had problems using my card with your app. Going back to begining Every time I tried to make the payment. Used visa in the end.
Waggel 3 star review on 11th September 2020
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Easiest quote and policy purchase ever.
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Really impressed with how fast waggel handled our claim once the vet provided details. The customer service was great through the process and the electronic forms make it so much easier. Plus they sent a nice note to wish our Luna good health, Thank you!
Waggel 5 star review on 11th September 2020
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Very simple to follow, helpful wording
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So far so good!
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Excellent hopefully I will never have to claim
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So easy and clear to use. Well done Waggel
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Ok only just joined
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Very impressed with the online claim process - handled very promptly and efficiently. Very pleased so far.
Waggel 5 star review on 7th September 2020
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Waggel is rated 4.6 based on 2,102 reviews