Waggel Reviews

4.73 Rating 198 Reviews
97 %
of reviewers recommend Waggel
Merchant Metrics
Customer Service
communication channels
Live Chat, Email
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About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, lifetime pet insurance has been designed to give you everything we think you’ll need and more!

* One comprehensive, lifetime pet insurance policy (we even include dental).
* Designed by pet owners and vets.
* Save thousands over your dog’s lifetime.
* No more hassle, no more hold music, no more hating your insurance company.
* Backed by over 15 years of insurance experience.

Visit Website


01299 669955




Waggel Limited, WeWork, 131 Finsbury Pavement

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Brilliant. Unfortunately I had to make a claim, it was settled and in my bank within a week... remarkably simple and greyhound quick claims process! The reward partners are really good too with great discounts. Thanks Waggle, great to be with a company that does exactly what it says.
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Was surprised no one was available to answer queries over the weekends.
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Love Waggel and the brilliant service that you receive... so much better than the old style pet insurers...
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Very good so far. I've recently submitted a claim so will await to see what happens then make another review.
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Easy to set up and cheaper than all the other companies i looked at.
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Easy and simple to use set up for my dogs insurance. Hopefully won’t have to use them but if I do I hope it’s just as easy and stress free.
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Fantastic and very quick! Thanks
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Good communication and service. Very pleased.
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We had to claim on our Waggel insurance a few weeks after picking up Gary when he swallowed part of a rubber toy. The process was so easy, and we had the money we had paid at the emergency vets back in our account within a couple of days. Highly recommended.
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Great service, so easy to join. Good value. I like their attention to detail, and personal touches. Very supportive.
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Only joined this year but very easy enrollment and good prices. Wait to see how the claims process goes ... hopefully won't need to use it this year!
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Friendly website made it easy to get quotes, which were very competitive. Nice after sales service with a gift for the dogs. Very sweet. Would recommend.
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I have been with Waggel for over a year now and whilst I have only needed to contact them once they were great and helpful. Looking after my best friends (two Akita's) is a serious responsibility, and I am not interested in cheap and no quality.
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Onboarding was great, not made a claim though yet.
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Perfect. Finally managed to get cover for my geriatric rescue cat! Really simple sign up, and although luckily I haven't had to use the insurance, I fully understand how it will work for us if we do. Brilliant idea.
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Very easy to sign up, pretty good prices. I love the connection with the vets for video calls, the competitions and the general feel of the company and website
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Friendly and professional. Always someone available to answer any questions.
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Claim communication and process is clear and concise. Great user interface on the website too. I hope to take advantage of the perks offered!
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Brilliant - they have thought of everything and I am very grateful for their perks like FirstVet - great for a first-time puppy mum!!
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Slightly more expensive than other companies, but it was the only one that I could find which I could get pre existing conditions (my dog has cherry eye). A lovely guy rang me a week or so after I had taken out the insurance to ask about the pre existing condition. Hopefully I never have to use it, but it’s great peace of mind. Only not giving 5 stars as I’ve never actually had to use the insurance so can’t comment on that process.
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Waggel is rated 4.73 based on 198 reviews