Waggel Reviews

4.73 Rating 1,582 Reviews
95 %
of reviewers recommend Waggel
Merchant Metrics
Customer Service
Communication Channels
Live Chat, Email
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, lifetime pet insurance has been designed to give you everything we think you’ll need and more!

* One comprehensive, lifetime pet insurance policy (we even include dental).
* Designed by pet owners and vets.
* Save thousands over your dog’s lifetime.
* No more hassle, no more hold music, no more hating your insurance company.
* Backed by over 15 years of insurance experience.

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement

Write Your review

Tell us how Waggel made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Thank you for being so very helpful! Very supportive and very straightforward!
Hi Joann, If you can send the invoice to hello@waggel.co.uk that would be great. Kind regards, Mareia
Really easy to set up the insurance policy
Impossible to unsubscribe. If you’re looking at this don’t tick yes to anything
Hi, At the bottom of our emails there is an unsubscribe button, if you click this you will be unsubscribed from receiving any future mail. Alternatively you can email me at complaints@waggel.co.uk and I will unsubscribe your email address. Kind regards, Mareia
Our cockapoo, Bonnie, started with seizures at 3months of age & these continued at varying intervals until she died at 9 months old leaving us devastated with grief. The staff at Waggel went beyond their call of duty from Bonnie’s first illness. Easy contact, prompt payments with vets & myself, understanding our grief when Bonnie died by taking responsibility, acting independently, no fuss, giving me needed emotional support with their kind words, even sending a dog bereavement card impregnated with wild flower seeds to use when burying Bonnie’s ashes. Thank you all at Waggel, I am so very grateful, you have made this dreadful process bearable. I would recommend Waggel 100% to all pet owners. Bless you Sandra
Our cockapoo, Bonnie, started with seizures at 3months of age & these continued at varying intervals until she died at 9 months old leaving us devastated with grief. The staff at Waggel went beyond their call of duty from Bonnie’s first illness. Easy contact, prompt payments with vets & myself, understanding our grief when Bonnie died by taking responsibility, acting independently, no fuss, giving me needed emotional support with their kind words, even sending a dog bereavement card impregnated with wild flower seeds to use when burying Bonnie’s ashes. Thank you all at Waggel, I am so very grateful, you have made this dreadful process bearable. I would recommend Waggel 100% to all pet owners. Bless you Sandra
Waggel have been brilliant. The Claims process was simple and everyone was super helpful throughout the process via the chat support function. They made a really stressful situation with my dog a smooth and transparent process. Would definitely recommend.
Brilliant customer service. They really care. Wouldn’t insure anywhere else!
Just joined not used service as yet
Hi Lisa, we’re delighted to have you and Alice join the Waggel family! If you have any questions or need any support, we’re here to help! Kind regards, Mareia
Dolli has insurance 😻😻😻😽😸
Waggel 5 star review on 3rd July 2021
EASY ENOUGH TO SET UP.
Great communication and service. Really simple, easy and clear!
Very good the claim was dealt with very quickly and successfully
Recommended by a friend. So easy to set up.
Had a very helpful conversation with Junior. He gave me advice on how to stop my puppy’s biting and chewing.
Thank you very much waggel, you made my claim less stressful, and straight forward. Having a customer champion deal with everything made it so much easier! Thank you Alice for all your help
Excellent! All I had to do was make a claim, sit back & wait for the outcome. One very happy owner! & Codie is fine now thank you for the good wishes.
Great, so pleased we joined. We have already used Firstvet on several occasions which has been super helpful and now the dog behaviourist, which again was super helpful. We have already seen a difference in our dogs with the great advice given. Thank you Waggle!
Happy so far ☺
It was cancelled the night before and despite me contacting him it has not been rearranged
Hi Mandy, I can confirm that your policy is still active and is due to renew on 7th of July. I am unsure as to where the confusion has occurred, as we have no record of you contacting us. To discuss this further can you please email me at complaints@waggel.co.uk. Kind regards, Mareia
No, I'm new customer
Waggel is rated 4.73 based on 1,582 reviews