Waggel Reviews

4.7 Rating 1,923 Reviews
93 %
of reviewers recommend Waggel
Based on 1,923 reviews
Customer Service
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About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, lifetime pet insurance has been designed to give you everything we think you’ll need and more!

* One comprehensive, lifetime pet insurance policy (we even include dental).
* Designed by pet owners and vets.
* Save thousands over your dog’s lifetime.
* No more hassle, no more hold music, no more hating your insurance company.
* Backed by over 15 years of insurance experience.

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01299 669955




Waggel Limited, WeWork, 131 Finsbury Pavement

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Marvellous service which has kept me informed of the progress of my claim from beginning to end. Frendly emails and great resolution of the case.
Waggel 5 star review on 13th July 2022
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Great service by the team. My claim was denied, I clarified the information needed and my claim was approved. Thank you for your hard work.
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Excellent service and no fuss, I did not really expect my claim to be successful as it only involved the dogs eating grapes, but I am delighted the Insurance covered this anyway, very pleased with the outcome. Thank you very much
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Very easy to complete claim
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Excellant. Thank you much for caring about the welfare of my 2 cats. But mainly for settling my claim without hassle. I will recommend Waggle to my friends.
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We have found it quite stress free, which h, at a time like this is most welcome.
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As with any insurance there are questions etc but once I knew what I was doing it was very straight forward and the people on the chats were so lovely and very helpful I asked many many questions and they were always polite. And the whole process was very see through. Very happy. They paid out for my 11year old dog to have surgery for a lump removal.
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I have been through a devastating diagnosis and experience with my first puppy whom I purchased from a KC registered breeder, following the best advice, including tests. Sadly the diagnosis was not detectable until 10 months at which time we had bonded and grown to love her deeply. Waggle have been so empathic and professional dealing with my claim in a swift and hassle free manner. They stayed in contact and updated claim in a timely manner and were clear and concise throughout. The whole process was stress free at a very, very sad time. I would recommend wholeheartedly. Julia
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good, efficient service, took a weight of my mind.
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I must put my hand on my heart and thank those at Waggle for a very quick, caring and compassionate approach in dealing with my insurance claim. Waggle was very helpful, reliable, knowledgeable and friendly during our correspondence. They settled the monies that were in need of being paid for my pet's treatments. I couldn't wish for a better company. A huge thank you to you all at Waggle.
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How can a cowboy company like this still operating in UK ,what a scam company ,DO NOT INSURE with them they take all your money and when you try to claim in the future they just simple avoid ,this happen with my daughter's wonderful dog who passed way in a car accident ,the right word to describe this company is MONEY SHARKS ,the government should ban cowboy companies like this ,go to a trust company like direct line ,like me so far so good ,good lucky everybody
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Communication has been quick and informative. Having a champion is really helpful
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Everything so quick and easy, thank you and I appreciated the personal touch, I agree Finn should definitely take a break from squirrel chasing!
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Fantastic - just made first claim which was so easy and resolved really quickly. Very Impressed
Waggel 5 star review on 30th June 2022
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I found the claim form quite hard to fill out. You can only choose one item from the drop down on the issue you went with. I wasn't sure and neither was the vet if it was constipation or muscular or an injury. as they found stool inside her I put constipation as this was immediately obvious. So the 4 visits were for the same issue - but trying to find out what was causing it.
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Thanks. That’s great, BUT there is an additional £90.08 that is part of the same injury (sores caused by the bandages, consultation, a cone and ointment) that needs to be refunded in full!
Waggel 5 star review on 28th June 2022
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Brilliant, informative and quickly resolved thank you so much Waggel
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Excellent. I never expected the claim to be settled so quickly. Well done
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Appalling really. But I am pleased that Bonnie's account will now be paid for, thank you. I have a query, you mention urinary tract issues will be excluded, why is this? I know her kidney crystals are excluded, I noted this at the start of my policy, but what has this to do with her urinary tract? Denise and Bonnie Young
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Hi Denise, I am happy to hear that your claim has been accepted, and the money will reach your account within 3 working days. The exclusion has been placed as Bonnie is noted to have experienced crystals in her urine prior to your policy with Waggel. This being said, we still encourage you to submit all claims and each will be assessed on a case by case basis. If you have any further questions, please do not hesitate to contact us. Kind regards, Mareia
Waggel is rated 4.7 based on 1,923 reviews