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Infinigate Cloud Reviews

4.8 Rating 2,947 Reviews
96 %
of reviewers recommend Infinigate Cloud
4.8
Based on 2,947 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Infinigate Cloud Reviews

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
“Support was not able to resolve the issue on time.”
Helpful Report
(Support) - Posted 8 years ago
Hi Ajmal, We really value your honest feedback; as part of our commitment to constantly improve our services, we have passed your comments to our Customer Relations team who will look into your comments. Kind Regards Vuzion
Posted 8 years ago
“Great response time much faster than i was expecting and Harlan fixed my problem very efficiently afterwards with a smile! - a good start to a Friday for me, thanks!”
Helpful Report
(Support) - Posted 8 years ago
Hi Craig Thank you so much for your kind review, we are very glad to hear you were happy with the service provided by Harlan. If there is anything else we can help you with then please do contact us. Regards, Vuzion
Posted 8 years ago
“Resolved the issue rapidly.”
Helpful Report
(Support) - Posted 8 years ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion
Posted 8 years ago
“They sorted out a credit note quickly”
Helpful Report
(Support) - Posted 8 years ago
Hi We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion
Posted 8 years ago
“Very helpful service”
Helpful Report
(Support) - Posted 8 years ago
Hi Non Great news! Thank you for taking the time to review Vuzion. Regards,
Posted 8 years ago
“Sorted this confusing issue quickly, made sure it was resolved!”
Helpful Report
(Support) - Posted 8 years ago
Hi Aaron, Thank you for your review, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb
Posted 8 years ago
“Very impressed with his service”
Helpful Report
(Support) - Posted 8 years ago
Hi John Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team.   Please do let us know if there is anything else we can help you with. Regards, Vuzion
Posted 8 years ago
“Very good service from Rebecca Cloke.”
Helpful Report
(Support) - Posted 8 years ago
Hi Pinelopi Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Rebecca.   Please do let us know if there is anything else we can help you with. Regards, Vuzion
Posted 8 years ago
“1 point of contact who dealt with the necessary internal department, so I didn't have to go through the issue again.”
Helpful Report
(Support) - Posted 8 years ago
Hi Pats Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Regards, Vuzion
Posted 8 years ago
“Good service!”
Helpful Report
(Support) - Posted 8 years ago
Keily Good to hear, thank you for reviewing Vuzion! Regards,
Posted 8 years ago
“Tom was fantastic, he kept me up to date with everything and answered my questions promptly”
Helpful Report
(Support) - Posted 9 years ago
Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Tom. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb
Posted 9 years ago
“Quick knowledgeable advice.”
Helpful Report
(Support) - Posted 9 years ago
Hi Martin, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion
Posted 9 years ago
“They provided the login as requested”
Helpful Report
(Support) - Posted 9 years ago
Hi Mark Thank you for taking the time to review Vuzion Regards,
Posted 9 years ago
“Ticket was closed saying the public folders can't be found, when they clearly exist and are visible in public folders section on the office 365 portal”
Helpful Report
(Support) - Posted 9 years ago
Hi,   Thank you for your review.? If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com.   Kindest regards   Vuzion
Posted 9 years ago
“Quick & prompt responses”
Helpful Report
(Support) - Posted 9 years ago
Hi Chirag Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service.  We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Regards Vuzion
Posted 9 years ago
“Issue resolved in a very timely manner”
Helpful Report
(Support) - Posted 9 years ago
Hi Paul, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb
Posted 9 years ago
“Quick and polite response :)”
Helpful Report
(Support) - Posted 9 years ago
Hi Mike Good to hear, thank you for reviewing Vuzion. Regards,
Posted 9 years ago
“Quick and accurate”
Helpful Report
(Support) - Posted 9 years ago
Hi Chris, Great news! Thank you for taking the time to review Vuzion! Regards,
Posted 9 years ago
“quick & efficient & nice!”
Helpful Report
(Support) - Posted 9 years ago
Tom, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Vuzion
Posted 9 years ago
“"didn't really make me 'happy' and issue has not been resolved"”
Helpful Report
(Support) - Posted 9 years ago
Hi Connect We are very sorry hear your experience didn’t meet expectation on this occasion; a member of our team will look into this and contact you as quickly as possible. Regards, Vuzion
Posted 9 years ago
Infinigate Cloud is rated 4.8 based on 2,947 reviews