Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.81

4.8 Rating 2,780 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,780 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Very rapid response”

Helpful Report

(Support) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Great support”

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(Support) - Posted 5 years ago

Thank you!

Posted 5 years ago

“The support from Michael Wight was very good due to the complexity of the issue and the patient as to sort the problem take around two days.”

Helpful Report

(Support) - Posted 5 years ago

Hi Joseph, Thank you for taking the time out to leave a review! We'll ensure the feedback is passed onto Michael.

Posted 5 years ago

“Very helpful and was able to fix all my problems”

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(Support) - Posted 5 years ago

Hi Mat, Thank you for the review, glad we were able to help so effectively!

Posted 5 years ago

“Although it took a while for customer support to come back to me (2 stars for that!) Daniel was excellent, polite, friendly abs efficient.”

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(Support) - Posted 5 years ago

Hi Kathleen, Thank you for your review, we'll ensure the feedback is passed on!

Posted 5 years ago

“A great course and a great teacher with good knowledge of the subject.”

Helpful Report

(Education) - Posted 5 years ago

Thank you!

Posted 5 years ago

“I've attended many Vuzion courses and they all have been beneficial for me personally and the company I work for”

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(Education) - Posted 5 years ago

Hi Alex, Really pleased to hear this, please do attend ones in the future!

Posted 5 years ago

“excellent knowledge and service walked me through each step until resolved”

Helpful Report

(Support) - Posted 5 years ago

Hi Martin, Glad to hear the support team were able to support you so effectively. Thank you

Posted 5 years ago

“Thank you and the team for the support you provide us with the CSP side of the business, this is now an extremely important part of how we work and yourself and the Vuzion team you have behind you provide the service we look for. Lets hope next year has a bit more normality behind it.”

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(New Customer) - Posted 5 years ago

Hi Chris, Really happy to hear how we're able to support you and your business. Thank you for the review.

Posted 5 years ago

“Good support!”

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(Support) - Posted 5 years ago

Thank you!

Posted 5 years ago

“As always, truly grateful for the quick response and excellent service.”

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(Support) - Posted 5 years ago

Hi Martyn, Thank you for the positive feedback!

Posted 5 years ago

“Was very quick and helpfull”

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(Support) - Posted 5 years ago

Hi David, Thank you for the review, glad to hear we were able to help so sufficiently.

Posted 5 years ago

“A pleasure dealing with the Mimecast team - looking forward to re-engaging next year. Regards to all. Padraic.”

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(New Customer) - Posted 5 years ago

Hi Padraic, Thank you for the review, speak soon!

Posted 5 years ago

“Mr.Andrew hundled the email migration with very kindness. We could complete the migraton without any problems thanks to his effort.”

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(New Customer) - Posted 5 years ago

Hello Masafumi, Thank you for the feedback, we're glad to hear the migration went well!

Posted 5 years ago

“Good service as always - this time from Alex.”

Helpful Report

(Support) - Posted 5 years ago

Hi Andrew, This pleased to hear Alex was able to support you so well, we'll ensure this feedback is passed on.

Posted 5 years ago

“The upgrade in the service to which we have been migrated is really too complex for our needs. It suited this practice to have a fairly simply hosted service with the domain name. We are approaching retirement but this year have had many added pressures with the illness of our daughter. It did therefore cause me to panic when I opened your email which informed me that we would not receive further emails into our existing account and furthermore we were required to change our password. By the time I actually read your email the migration process was completed. Fortunately I was helped through all of this by your support mechanic Alex Luong. His patience in dealing with the reconfiguration was excellent. He did also spend time showing me how the help links in your email would/should have guided me through the process. These links are clearly very valuable but I should have been very lacking in confidence in trying to carry out the process myself and it would have caused me much anxiety. I am very grateful for the efficient way in which Alex dealt with the matter without being patronizing.”

Helpful Report

(Support) - Posted 5 years ago

Thank you, this will be reviewed internally and someone will contact you to discuss your feedback.

Posted 5 years ago

“Alex and the Vuzion team provide great engagement, and are always keeping us up to date with the latest vendor technology announcements and have a keen eye on what fits our MSP model. Additionally, their support team are great to work with and can always be relied on. Keep up the great work guys and congratulations on the CRN award!”

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(New Customer) - Posted 5 years ago

Thank you Tom, this is really encouraging to hear, we'll carry on providing good support!

Posted 5 years ago

“Rob was very helpful and informative. Looking forward to work with you.”

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(New Customer) - Posted 5 years ago

Hi Ajith, Thank you for taking the time to leave a review, we'll ensure this feedback is passed onto Rob.

Posted 5 years ago

“Response was quick and detailed. Got step-by-step action plan that allowed me to easily complete my request.”

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(New Customer) - Posted 5 years ago

Hello Arkadiusz, I am pleased to hear the support provided was so efficient. Thank you

Posted 5 years ago

“Quick response”

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(Support) - Posted 5 years ago

Hi Nick, Good to hear, thank you for taking the time out to leave a review.

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,780 reviews