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Infinigate Cloud Reviews

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,178 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the support. Prompt help is vital for me as I am deaf and rely on e-mail to run my business. I am of an age where IT is difficult to keep up with. Detailed step by step help is invaluable.”

(Support) - Posted 3 years ago

Hi Jane, Thank you for the review, glad we were able to help so sufficiently!

Posted 3 years ago

“Engineer's peformance very good, but communication could be better.”

Posted 3 years ago

We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.

Posted 3 years ago

“Followed up and made sure they were present to assist.”

(Support) - Posted 3 years ago

Hi Rameez, Thank you for taking the time to leave a review, let us know if we can do anything further to help!

Posted 3 years ago

“Fast and effective.”

(Support) - Posted 3 years ago

Hi Claudia, Pleased to hear this, thanks for your review!

Posted 3 years ago

“In the first response to my problem I was advised to purchase new OS datacentre edition licenses for every Azure VM and to get in touch with my Vuzion account manager. This was not the correct advice. However Stephen listened carefully, understood the problem, and escalated to the support team in Microsoft to be able to address the issue. I was the pointed in the right direction to check things out. Worked out the fix as a result and fed back to the MS/Vuzion support teams. This obscure problem was fixed relatively quickly. Thank you.”

(Support) - Posted 3 years ago

Hi Ashoka, Pleased to hear Stephen was able to get this sorted for you so effectively!

Posted 3 years ago

“very quick response”

(Support) - Posted 3 years ago

Hi Finbarr, That's great to hear, thank you!

Posted 3 years ago

“Support was very polite response”

(Support) - Posted 3 years ago

Hi Masafumi, Pleased to hear this! Thank you.

Posted 3 years ago

“Thank you for your support and prompt response, we hope that the problem has been successfully resolved and that we will not face it again”

(Support) - Posted 3 years ago

Hi Hussainar, Thank you for the review. Glad to hear it is all sorted.

Posted 3 years ago

“Fast and effective solution. Thanks”

(Support) - Posted 3 years ago

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with.

Posted 3 years ago

“Answered my issue”

(Support) - Posted 3 years ago

Hi Ray, Really pleased to hear that. Thank you!

Posted 3 years ago

“nothing to add other than it was good.”

(Support) - Posted 3 years ago

Hi John, Glad to hear this, let us know if you require any further assistance.

Posted 3 years ago

“Didn't originally get any response that the issue had been resolved.”

(Support) - Posted 3 years ago

Hello, Thank you for your feedback, we will review this internally.

Posted 3 years ago

“I have always enjoyed interacting withThe Team at Vuzion; there's no BS or flannel it's good, straightforward advice and support”

(New Customer) - Posted 3 years ago

That's really good to hear - thank you for your review and feedback.

Posted 3 years ago

“better than our previous csp.”

(Support) - Posted 3 years ago

Hello, We are really pleased to hear this. Thank you!

Posted 3 years ago

“very quick an attentive service.”

(Support) - Posted 4 years ago

Thank you Michael!

Posted 4 years ago

“Overall, good service and the issue was fixed, which always helps. I felt that the time taken to identify the cause of the issue took a bit longer than originally hoped for but once I was able to share the issue with Stephen, it got resolved quickly.”

(Support) - Posted 4 years ago

Hello, Thank you for taking the time to leave a review. We're happy to hear Stephen was able to resolve your issue!

Posted 4 years ago

“All resolved, thanks”

(Support) - Posted 4 years ago

Hi Robert, Good to hear. Thank you for taking the time to leave a review.

Posted 4 years ago

“resolved quickly”

(Support) - Posted 4 years ago

Good to hear!

Posted 4 years ago

“Query resolved, thank you.”

(Support) - Posted 4 years ago

Hi Joanne Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 4 years ago

“Joshua and Alex resolved my issue quickly and effectively and were very quick to respond to my email. Great service”

(Support) - Posted 4 years ago

Hi We are delighted to hear we were able to assist you. Please do let us know if you require anything else. Kind regards Vuzion

Posted 4 years ago

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Infinigate Cloud is rated 4.8 based on 2,178 reviews