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Vufold Reviews

4.8 Rating 1,956 Reviews
98 %
of reviewers recommend Vufold
4.8
Based on 1,956 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vufold Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Expert service from Vufold, delivered in 3 days . Installed by myself and one helper which took allday to accomplish. If i had to install another set it would probably be 50% less time. Put a smile on the wifes face.
Helpful Report
Posted 5 years ago
My bifolding doors look amazing and of superb quality! The service I received was to a high standard from ordering to delivery. Thanks Vufold.
Helpful Report
Posted 5 years ago
Thank you for sharing your great feedback. We are pleased to hear you are impressed with the look, quality and also the service. Thank you for rating Vufold 5 out of 5 stars.
Posted 5 years ago
For me purchasing from vufold took the stress completely from the task in hand. The staff from sales to after sales were first class and returned the information required by myself in a fast and professional manor. The doors were relatively easy to install and all instructions were clear and simple to understand. The delivery of the product was on time as suggested which completed a first class service from start to finish. Superb.
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Posted 5 years ago
Thank you for sharing your overall experience. Your positive feedback is very much appreciated and we are pleased to hear how impressed you were with both the sales and aftercare service received from Vufold.
Posted 5 years ago
We purchased the Finesse Frosted 3m Internal Bifold Doors and were delighted with them. We had a builder fit them for us as part of a bigger project and he was very impressed with their quality and he fitted them quickly and easily. The fitted doors look lovely and we were so pleased how well they keep the sound out from the other room.
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Posted 5 years ago
Thank you for your valued feedback and we are pleased to hear you are delighted with your Vufold Finesse Frosted internal doors. Thank you also for sharing your builders feedback on how quickly and easy they were to install; that is great to hear.
Posted 5 years ago
Fantastic piece of kit, build and quality excellent my wife and I installed the doors over three days we just took our time, once installed the doors are brilliant.
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Posted 5 years ago
Thank you for the great feedback, it is very pleasing to hear. We are glad you find the doors to be brilliant and thank you for the 5 star rating.
Posted 5 years ago
We are extremely pleased with the Inspire bifold door - both in terms of the quality of the door and the delivery timelines. Will definitely recommend this to others.
Helpful Report
Posted 5 years ago
Thank you for rating Vufold 5 out of 5 stars. It's great to hear you are pleased with your purchase and that you are happy with the quality of your Vufold Inspire doors. Your feedback is much appreciated and thank you for the recommendation.
Posted 5 years ago
I purchased the oak Inspire Internal bifolds, they look amazing. Superb quality. Highly recommended.
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Posted 5 years ago
Thank you for the great feedback. We are pleased to hear your Inspire doors look amazing and that you are also happy with the quality. Thank you very much for the recommendation.
Posted 5 years ago
Very impressed with the advice & service
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Posted 5 years ago
Thank you for your feedback. We are pleased to hear you were impressed with the advice and service provided by Vufold. Thank you also for the 5 out of 5 star rating.
Posted 5 years ago
I’m happy with the doors. Relatively easy to install. Appear to be well made.
Helpful Report
Posted 5 years ago
Thank you for your review. Your feedback is much appreciated and we are pleased to hear you found the doors easy to install.
Posted 5 years ago
Exelent comunications from the start
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Posted 5 years ago
Thank you for your kind comments and thank you for the 5 out of 5 star rating.
Posted 5 years ago
Another great product. Third time I have purchased due to quality and service.
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Posted 5 years ago
Thank you for your repeat business, you are a valued customer and we are glad to hear we have delivered again on the quality of our products and service provided. We look forward to working with you again.
Posted 5 years ago
Thank you for your 5 star review, we really do appreciate your repeat business and its great to hear we have delivered again on both product quality and our service.
Posted 5 years ago
Fantastic service and brilliant delivery
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Posted 5 years ago
Doing a full house renovation these doors are by far the best product I have purchased for this project.Great quality and easy to install.
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Posted 5 years ago
Thank you for rating Vufold 5 out of 5 stars. We are pleased to hear you are happy with the quality of your doors and thank you for feeding back how easy they were to install.
Posted 5 years ago
Very disappointed with after sales care. Defensive and intransigent. If you want to see why, take a look at their reply on Trust Pilot. No good will or consideration for the customer who is stuck in the middle between two parties both denying responsibility. Their Trust Pilot reply sums up my frustration with them. I don't care who is to blame, Vufold could have helped us - instead of charging full price for a £38 part after we had spent over £5000 with them.
Helpful Report
Posted 5 years ago
Dear Mr Baxter, Thank you for your review and we are sorry to hear of your disappointment. We have replied to you via another reviews platform and unfortunately there isn’t anything further we can add to this. Please do not hesitate to contact Vufold should you wish to discuss this matter further. Kind regards Vufold
Posted 5 years ago
Excellent service, doors are looking good, very very pleased so far.
Helpful Report
Posted 5 years ago
Thank you for the positive review and thank you for rating Vufold 5 out of 5 stars. We are pleased to hear the doors look good and we are also pleased you found our service to be excellent.
Posted 5 years ago
Nice doors at a fair price
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Posted 5 years ago
Thank you for rating Vufold 5 out of 5 stars. We are glad to hear you like the doors and that you are also happy with the price you paid.
Posted 5 years ago
We were very impressed with the customer service, delivery quality (they drivers were super careful carrying the doors and windows) and overall quality of the bifolds and windows. The only downside was we were missing multiple packets of screws so had to source our own (they had already sent some out to us, but then we found more missing!)
Vufold 5 star review on 13th October 2020
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Posted 5 years ago
ONLY BUY IF YOU CAN DEFINITELY CHECK PRODUCT ON DELIVERY Doors are great value - HOWEVER they were damaged. You only have 3 days to open all of the packaging to check / return. With a complete refurbishment going on these doors had to be stored (10 days) until fitted to avoid damage. There are so many reviews here saying the same. What good are damaged doors if the trades are already booked to fit? PLEASE VUFOLD - none of this would be a problem if the doors came in perfect condition.
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Posted 5 years ago
Customer service staff respond quickly to queries. Delivery on time by helpful drivers.
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Posted 5 years ago
A small part of my set was missing and they are refusing to send one out and have accused me of being wrong. The doors themselves are fine but the after service is not so good.
Helpful Report
Posted 5 years ago
Dear Arvinderpal, Thank you for your review, we are pleased to hear you are happy with your Vufold doors. However, we are sorry that you feel you have experienced a quality of after service from us that fell below what you expected, we never like to see a customer feeling less than 100% happy, and as you can see from our high level of customer ratings, 98% of them would recommend Vufold to others. Having reviewed our records of communication with you, we are confident that we did all we could to assist you. As part of our customer care, we provided you with an image of your hardware pack that we had taken before dispatching your order, which evidenced the item you could not find was present when it left us; our intention being that it might help you to clearly identify the seal in case it had been misplaced or incorrectly fitted. We cannot recall any point where we suggested that you were wrong about anything and do feel sorry that you felt we had. We tried our best to work with you to determine where the missing item had got to, as we are very confident it was there when it was dispatched. We do try to work with our customers if ever they experience an issue of any sort and feel we did so in this case. We pride ourselves on our customer care and after sales service and did offer to send you a replacement for the misplaced item, but unfortunately you declined our offer. We do hope you are enjoying your new Vufold doors and that they give you many years of pleasure. Kind regards Vufold
Posted 5 years ago
Vufold is rated 4.8 based on 1,956 reviews