Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,920 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

Write Your review

Tell us how Vufold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

527

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The doors we received are just what we hoped for. They have made our sitting room / conservatory just right and we wish we had managed to do this sooner. The fitters did a great job too. We are really pleased. Good quality. The blinds however are a different matter. Very expensive for what they are, and not strong in their design. The whole thing relies on a tiny bit of string and a tiny grommet holding it together in a tiny dried home. It's very weak. We followed the instructions exactly, but the string of one of the 3 blinds would keep popping out due to the fragility of the string, hole and grommet combination. We asked Vufold to help by replacing the one which kept popping out as it couldn't stay in place, but they decided it was somehow our fault despite us following the instructions to the mm and all details correctly. We have had to use glue to try and keep it in place for now. Fingers crossed it works.... quute worrying though. They do look perfectly ok otherwise, just weak.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are delighted to hear the doors meet your expectations and that you have achieved what you set out to do - thank you for sharing how pleased you are. We are however sorry to hear you experienced an issue with one of the blinds. We have been supplying the blinds for several years now and have many customers happy with both the durability and quality of them, so we are sure this should be a simple fix. Replacing the blind would not resolve the issue you have reported and please accept our apologies if we have come across in any way other than trying to assist you. The cord needs to be tied off in a knot that cannot be pulled back through the hole, if the cord does not stay in position, the knot needs to be made bigger and the blinds checked to make sure they have not been over tensioned – if the knot is made thick enough then the cord will stay located in the correct position. If you require any further assistance, please do not hesitate to contact a member of our aftercare team and they will be more than willing to help you. We are pleased to hear you are generally happy overall and thank you very much for the 5 out of 5-star rating. Many thanks Vufold

Posted 3 years ago

“Great product really sturdy construction prompt delivery and looks fantastic”

Helpful Report

Posted 3 years ago

Hi Paul, Many thanks for taking the time to submit your kind review – great to hear how happy you are with everything. Kind regards Vufold

Posted 3 years ago

“Great doors, the mechanism of the doors was great and the joiner was pleasantly surprised and even ordered these for his other jobs. I ordered the doors and two days later they had a sale on. I contacted the company and they were able to offer me the sale price of the doors I ordered as they had not been delivered yet.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback Pritesh - pleased to hear you are happy with your purchase and that your joiner was also impressed. Many thanks Vufold

Posted 3 years ago

“Very prompt delivery and very well packaged. The carpenter was very impressed with the quality and instructions.”

Helpful Report

Posted 3 years ago

Hi Fiona, Thank you for the great feedback, and thank you for sharing how impressed your carpenter was with both the quality and the assembly instructions provided. Many thanks Vufold

Posted 3 years ago

“Excellent quality product and great service from ordering through to delivery and after”

Helpful Report

Posted 3 years ago

Hi Doreen, Thank you for your review - very pleased to hear you are happy with your purchase and the service received. Kind regards Vufold

Posted 3 years ago

“Excellent product, everything you could possibly need to fit. Prefect”

Helpful Report

Posted 3 years ago

Hi Carl, Thank you for your kind review and thank you also for highlighting the extra efforts we go to. We are delighted to hear how pleased you are with your Inspire internal doors. Kind regards Vufold

Posted 3 years ago

“Turned up on time , good quality and easy to fit”

Helpful Report

Posted 3 years ago

Thanks for the great feedback Simon - pleased to hear you are happy with the quality and service received. Many thanks Vufold

Posted 3 years ago

“good product”

Helpful Report

Posted 3 years ago

Glad to hear you are happy with the product purchased, and thank you for the 5 out of 5 star rating. Kind regards Vufold

Posted 3 years ago

“Extremely please with the quality, great looking doors once installed. Easy to follow instructions.”

Helpful Report

Posted 3 years ago

Thank you for feeding back how pleased you are with everything Paul - delighted to hear. Kind regards Vufold

Posted 3 years ago

“Very pleasant company to deal with, good products, customer focused staff and excellent after sales service. I would definitely use them again. I purchased a 4.2m and a 2.7m bifold , they delivered on time, with good communication throughout the process.”

Helpful Report

Posted 3 years ago

Thank you for your kind review Simon – delighted to hear how pleased you are with the doors and service received. Best regards Vufold

Posted 3 years ago

“A quality product from a very helpful company.”

Helpful Report

Posted 3 years ago

Hi Robin, We really appreciate your review- great to hear how pleased you are. Many thanks Vufold

Posted 3 years ago

“Excellent doors and great customer service from Like! These doors are quality in every way and have transformed my house giving me the ability to close off and open up my lounge. If you are looking to install internal bifolds then I would highly recommend.”

Helpful Report

Posted 3 years ago

Many thanks for the fantastic review Tim, and we are delighted to hear the doors have transformed your house. Kind regards Vufold

Posted 3 years ago

“Very positive experience throughout from the booking to the arrival. There was good communication throughout and with the arrival of the door.”

Helpful Report

Posted 3 years ago

Thanks for the great review - really pleased to hear you are happy with the overall service received and thank you for the 5 out of 5-star rating. Best regards Vufold

Posted 3 years ago

“Fantastic service with quick delivery and quality product.”

Helpful Report

Posted 3 years ago

Hi Sam, Thank you for your kind review, and we are pleased to hear you are happy with both the quality of the product and the service you received. Many thanks Vufold

Posted 3 years ago

“Very happy with the doors Good quality and Dave at shop very helpful Janice Woodall”

Helpful Report

Posted 3 years ago

Thank you for your kind review Janice - pleased to hear you are happy with your doors and the service received. Best regards Vufold

Posted 3 years ago

“I chose this supplier because of the quality of the instructions available on their website, the overwhelming preponderance of high-quality reviews, and the thorough way in which negative reviews appeared to have been handled. It was an excellent choice: the quality of the doors and fittings is very good and I put it all together from the instructions with few problems beyond my own competence. Delivery (even to Inverness) was very quick. One minor niggle was that having been told the blinds would be delivered separately, there was no subsequent notice of when they would arrive. But they did arrive just in time.”

Helpful Report

Posted 3 years ago

Hi Hugh, Thanks for the fantastic feedback – we are delighted to hear how happy you are overall. Apologies for the lack of communication with the delivery of your blinds and we will look to improve on this. We really appreciate you sharing your experience with others and thank you for choosing Vufold. Kind regards Vufold

Posted 3 years ago

“Excellent !”

Helpful Report

Posted 3 years ago

Many thanks for the review John, and thank you for the 5 out of 5-star rating. Kind regards Vufold

Posted 3 years ago

“Superb service from start to finish with exceptional delivery service”

Helpful Report

Posted 3 years ago

Hi David, Many thanks for the feedback - great to hear you are happy with the overall service received. Kind regards Vufold

Posted 3 years ago

“Fit very good”

Helpful Report

Posted 3 years ago

That is great to hear Frederick, and thank you for the 5 out of 5-star rating. Kind regards Vufold

Posted 3 years ago

“Very good customer service, excellent delivery time. Was a little concerned ordering online and not seeing the doors but they are great quality. Fixings everything included. A little complex for the untrained. So very pleased with the end result, made a fabulous difference to our home.”

Vufold 5 star review on 22nd December 2021

Helpful Report

Posted 3 years ago

Dear Karl, Thank you for your kind review - we really do appreciate you sharing your experience with others, and we are delighted to hear how pleased you are with the end result. Best regards Vufold

Posted 3 years ago

Vufold is rated 4.8 based on 1,920 reviews