Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,898 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

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Anonymous

Steve Cartwright

Justine Mellor

514

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and efficient team.”

Helpful Report

Posted 4 months ago

Many thanks for your kind words, David - lovely to hear!😊 Warm regards, The Vufold Team

Posted 4 months ago

“Great quality as always. Reliable as always. On time as always. Good communication as always. No need to look any further. Your one stop supplier!”

Helpful Report

Posted 5 months ago

Dear Maartens, Thank you so much for your fantastic review! We are delighted to hear that you consistently find our products and services to be of great quality, reliable, and timely. 😊 Your continued support means the world to us, and we are thrilled to have you as a repeat customer. We also appreciate your reviews of the other products you have purchased from us. A massive thank you for taking the time to review our products and us as a company. We look forward to hearing from you again and working with you on your future projects! Best regards, The Vufold Team

Posted 4 months ago

“Vufold website easy to navigate in order to find your required product and complete your order. Delivery of stock items is good with excellent communication from the courier. I have had a self intsalled two door Inspire unit in my home for two years now and have purchased a three door unit for my new extention. Well made, quality products.”

Helpful Report

Posted 5 months ago

Hi Ian, Thank you so much for your continued support! 😊 We're thrilled to hear that you're impressed with the quality of our products and that you've chosen us again for your new extension. Your kind words about our website and delivery process mean a lot to us. It's wonderful to know that our hard work is appreciated and that we could provide you with a perfect journey from start to finish. Many thanks, The Vufold Team

Posted 5 months ago

“Easy order process and good product. Looks great when fitted”

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Posted 5 months ago

Thank you for your review, Michael! 😊 We're thrilled to hear that you found the order process easy and that the product looks great when fitted. Enjoy! 🌟 Best regards, The Vufold Team

Posted 5 months ago

“I am very pleased with the doors purchased from you. High quality, the color of the doors is also what I wanted. Thank you”

Helpful Report

Posted 5 months ago

Hi Joanna, Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re pleased with your new Vufold front door. It’s fantastic to know that the high quality and color met your expectations perfectly. 🎨🚪 Your satisfaction is our top priority, and your kind words mean a lot to us. Enjoy your beautiful new door! 😊 Warm regards, The Vufold Team

Posted 5 months ago

“The communication with the team was excellent and the doors were delivered as scheduled. The fitters said they were easy to install and they look fantastic. So pleased.”

Helpful Report

Posted 5 months ago

Thank you so much for your wonderful feedback, Margaret! 😊 We’re thrilled to hear that you had an excellent experience with our team and that your doors were delivered on schedule. It’s great to know that the fitters found them easy to install and that they look fantastic in your home. We’re so pleased that you’re happy with your purchase. Best regards, The Vufold Team

Posted 5 months ago

“We were impressed with the web site which we found informative .and decided to visit the showroom to view the doors, it was not a wasted journey,the sales team covered all aspects of the product, we purchased the Inspire oak internal bi-fold doors,the installation was very straightforward and was completed in a day,James in aftercrare was excellent ,replacing a faulty item which was dispached very quickly..........”

Helpful Report

Posted 6 months ago

Dear John, Thank you for your outstanding 5-star review! 🌟 We're thrilled to hear that you found our website informative and that your visit to the showroom was worthwhile - we appreciate you taking the time to come and visit us 😊 It's great to know our sales team provided you with all the necessary information regarding our products. We’re pleased to hear that the installation of your bi-fold doors went smoothly and that you had an excellent experience with James in our aftercare team. Quick resolutions are a priority for us, and we're glad you had a positive outcome. Thank you once again for your kind feedback. We truly appreciate your support 👍 Best wishes, The Vufold Team

Posted 6 months ago

“The customer service team were very accommodating, changing the delivery date when my builders were pushed back. The doors were very easy to install and look great.”

Helpful Report

Posted 6 months ago

Dear Fran, Thank you for your fantastic 5-star review! 🌟 We’re delighted to hear that our customer service team was able to accommodate your needs regarding the delivery date. Ensuring a smooth experience for our customers is our priority. Thank you also for sharing that you found the installation process easy and that you’re pleased with how the doors look. Your satisfaction means the world to us! Thank you again for your kind comments 😊 Best wishes, The Vufold Team

Posted 6 months ago

“A pleasure to deal with all the staff - delivered on the required date - brilliant service”

Helpful Report

Posted 6 months ago

Dear Kevin, Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that you had a great experience with our team and that the delivery met your expectations. Your kind words and recognition of our efforts mean a lot to us. 😊 It was a pleasure to assist you, and we’re delighted to know you’re happy with our service. Best regards, Vufold Team

Posted 6 months ago

“Arrived when it should fitted as it should great doors would use again”

Helpful Report

Posted 6 months ago

Hi Anthony, Thank you so much for your fantastic 5-star rating of Vufold! We truly appreciate your feedback and are thrilled to hear that our doors fit perfectly, and met your expectations. We're even more delighted to know that you would use us again. We take pride in providing high-quality products and excellent customer service, so your kind words mean a lot to us 😊 Thanks again for choosing Vufold! Warm regards, The Vufold Team

Posted 6 months ago

“Very good service”

Helpful Report

Posted 6 months ago

Many thanks for the 5-star rating Andy 👍 We are pleased to hear you are happy with the service received! Best regards Vufold

Posted 6 months ago

“Amazing service and a quality product. Prior to ordering we contacted Vufold twice with questions about the internal bifold doors we were wanting to order. The staff were very helpful and knowledgeable about the product. After ordering, the communication about delivery was first class, with regular updates by email. The doors were delivered on time, and the third party delivery company were very good. Following installation we needed to contact Customer Support as we had four small screws missing (this didn’t affect the installation). The screws were delivered the next day by Royal Mail First Class Tracked. The quality of the doors exceeded our expectations. They look and operate great! Overall, 10 out of 10 for product and service, and I can highly recommend!”

Helpful Report

Posted 8 months ago

Dear Chris, Thank you so much for your glowing 5-star review of Vufold! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience with our product and service. We pride ourselves on providing top-notch customer service, so it's wonderful to know that our staff was able to assist you with your enquiries and that our communication regarding delivery was satisfactory. We understand the importance of timely and reliable delivery, and we're glad you had a positive experience with our third-party delivery company. We're also delighted that you found our doors to be of excellent quality, exceeding your expectations. Our team strives to create products that not only look great but also function exceptionally well. Lastly, we're glad we were able to assist you promptly with the missing screws. Our Customer Support team is always here to help, and we're glad we could resolve the issue quickly. Thank you once again for your review and for recommending our product and service. Best regards, Vufold

Posted 7 months ago

“Professional service”

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Posted 9 months ago

Hi Steven, Many thanks for the 5-star rating - pleased to hear you are happy with the service 👍 Kind regards Vufold

Posted 9 months ago

“Quick efficient service,pity they don't have any paper to supply a copy of the user manual.”

Helpful Report

Posted 9 months ago

Hi Howard, Thank you for your 5-star review and we appreciate your kind comments regarding our service. We issue a paper copy of the assembly instructions with our products; however, our homeowner manual is emailed in the form of a PDF, which is also available to download from our web site. Kind regards Vufold

Posted 9 months ago

“Good service from Vufold, when you have questions that might seem ridiculous to the team, you are put at ease when enquiring about anything. Josh was very helpful with all our enquiries. Delivery was good from Avanti Express, the two delivery guys were great..”

Helpful Report

Posted 9 months ago

Hi Michele, Thank you so much for your glowing 5-star rating of Vufold. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that our team was able to put you at ease and assist you with any questions, no matter how trivial they may have seemed. We also want to extend our gratitude for your kind words regarding the delivery service. Once again, thank you for choosing Vufold. Kind regards Vufold

Posted 9 months ago

“Prompt service and a very good product”

Helpful Report

Posted 9 months ago

Hi Christopher, Thank you so much for taking the time to give Vufold a 5-star rating 👍 We greatly appreciate your feedback and we're thrilled to hear that you were satisfied with our prompt service and the quality of our product. Best regards, Vufold

Posted 9 months ago

“Great service and help from Shane Martin in sales after re a mistake in ordering from myself”

Helpful Report

Posted 10 months ago

Dear Peter, Thank you so much for your excellent 5-star rating of Vufold! We are thrilled to hear that you had a great experience with our company and that Shane was able to provide you with exceptional service and help. Best regards, Vufold

Posted 9 months ago

“Great service from Josh in sales. Doors look good quality, delivered on time and everything included for the joiner to get going. Having them fitted next week so can’t say how they will be once up. Definitely recommend at this point”

Helpful Report

Posted 10 months ago

Dear Ann, Thank you so much for taking the time to leave us a 5-star rating for Vufold! We are thrilled to hear that you had a positive experience with our company. We're especially happy to hear that you received great service from Josh. Our team takes pride in providing excellent customer service, and we're glad to know that your experience was no exception. It's great to hear that the doors look of good quality. We understand that you haven't had them fitted yet, but we're confident that they will meet your expectations once they are up. Thank you again for recommending us at this stage. If you have any further questions or need any assistance in the future, please don't hesitate to contact us. Best regards, Vufold

Posted 9 months ago

“Vufold was very informative, simple to deal with and David Ross my contact person was the best. His customer service, knowledge and experience was apparent from the first contact. What can I say but ‘Thank you’”

Helpful Report

Posted 10 months ago

Hi Daniel, Thank you so much for your glowing 5-star rating of Vufold! We truly appreciate your kind words and feedback. We strive to have knowledgeable and experienced individuals like David on our team to ensure the best possible experience for our customers and thank you for not letting all our hard work and efforts go unnoticed. Once again, thank you for taking the time to leave us a review. Warmest regards, Vufold

Posted 10 months ago

“As an engineer I appreciate quality and design and consider Vufold's Status range to offer exceptional quality, technical performance and value for money. Furthermore, their after-sales service was exceptional and on the two occasions I contacted them to query or check on a particular installation procedure, they replied promptly with a fully detailed answer and included video snips to clarify. The quality of product and communication from Vufold at all stages of the project would lead me to fully recomend Vufold to others as a quality company and I will certainly be purchasing other doors and windows from them.”

Helpful Report

Posted 10 months ago

Thank you so much for your glowing 5-star review of Vufold! We greatly appreciate your feedback and are thrilled to hear that you appreciate the quality and design of our Status range. We understand the importance of exceptional quality and technical performance, and we are delighted that our products meet your expectations. We are especially grateful that you highlighted our after-sales service. We strive to provide excellent customer support, and it makes us proud to know that we were able to promptly address your queries and provide detailed answers. Ensuring clear and effective communication at every stage of the project is something we value greatly. Thank you for recommending Vufold as a quality company and expressing your intention to purchase more doors and windows from us in the future - we look forward to working with you again 👍 Warm regards, Vufold

Posted 10 months ago

Vufold is rated 4.8 based on 1,898 reviews