Vufold Reviews

Name: Vufold
Address: VUFOLD LTD | Doors & Windows, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,960 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Louisa Nowell

Vufold 5 star review on 26th January 2026

Nicky Maftei

561

Anonymous

Anonymous // 01/01/2019

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“Excellent service and quality.”

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Posted 9 years ago

“By providing quality bi fold doors. Easy assembly. Clear instructions. Good support service. We have installed the doors in our last two homes, with excellent results”

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Posted 9 years ago

“Fast service, helpful tech support and extremely high quality product”

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Posted 9 years ago

“Quality product excellent delivery 2nd time I've used this company well made doors.”

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Posted 9 years ago

“Superb doors everything went like clockwork from start to finish. My joiner was impressed with the finish on the doors. thanks”

Vufold 5 star review on 7th October 2016

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Posted 9 years ago

“easy to order - delivered when you said and good quality”

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Posted 9 years ago

“Arrived on time, door just as expected, and looks great now in place. Can't ask more than that”

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Posted 9 years ago

“Delivery was on time. Customer service representatives were extremely helpful in helping us choose the right doors, the delivery drivers were excellent and courteous. The product is of a fantastically high quality and generally we would recommend Vufold.”

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Posted 9 years ago

“quick delivery quality product good customer service”

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Posted 9 years ago

“Helpful advice, good communication, securely wrapped for freight to France, great product.”

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Posted 9 years ago

“good delivery service great product”

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Posted 9 years ago

“Customer services were very helpful when i couldn't complete order on line. Doors arrived on time and in perfect condition. Joiner said they were extremely well made, instructions the best he had seen and vufold had thought of everything to make doors easy to install and use.”

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Posted 9 years ago

“Fabulous quality , the experienced joiner also agreed with this . Not a draft!!!! Fantastic, recommend . Solid oak external Bi Fold doors, just stunning and let's so much light in and beautiful .”

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Posted 9 years ago

“I spoke to Ann many times re the sizing etc she was so helpful. I had my doors fitted on Saturday and they look really good so pleased with them Would definetely recommend this company to anyone. Mrs Lloyd Orpington”

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Posted 9 years ago

“The ordering process was easy but I don't think it is clear enough on the website that theseems doors are not assembled. We received the wrong lock for the door, although customer service were quick to replace. I also paid for the door connector kit which I never received and still haven't got so that was a waste if money. There are a few knocks to the door and for some reason our door doesn't shut without slamming and that is now scraping the wood of. In hindsight maybe I would if chose something else.”

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Posted 9 years ago

Hi Amanda, Thank you very much for your reply. I have been meaning to reply for a while but have been away and it also went unnoticed for a while in my junk box. Can I firstly say that I think the customer service has been excellent. Also, thank you for sending another pack for me too that was very kkind of you to do. I suspect the guy who fitted it just ditched them, so thanks for that . I will send you some photos of the knocks the door has got tomorrow in the daylight for you to look at. I have someone coming to look at the locking area as this is where most of he damage is happening. Any input you can offer will be greatly appreciated. Thanks for your help and time. Regards, Stephanie Sent from Yahoo Mail on Android On Thu, 20 Oct, 2016 at 11:07, aftercare@vufold.co.uk wrote: Good morning Mrs Starkey, Thank you for taking the time to review your experience with Vufold, I am sorry to hear it has been a mixed. It would be very costly to deliver a fully erected door set, and would increase the chances of delivery damage, however I will forward your feedback on and we will review internally if this needs to made clearer online. I have attached a photo of your hardware pack, which shows both the magnetic catch and door stop was originally supplied. Unfortunately, we find some installers discard them rather than fitting them, I can only assume in order to save time. I will organise for replacements to be sent to your original delivery address free of charge as a gesture of good will. If the door requires slamming in order to shut, I would recommend checking the right draught seals are in the correct places. There are different seals for different areas of the door set which could be the issue, however, the access door does require a firm closing in order to compress this seal to give maximum airtightness. If you would kindly email me some images of the knocks to the door, I can have a look at these and see how they may best be repaired. We do stock a white top coat or a white wax kit which may be of help, depending on the type of damage. The doors should not be scraping anywhere, again please email me images of where they are scraping and I can advise what can be done to rectify the issue. Most common causes are the door set has not been fixed up into a suitable lintel, the door set is not in square, or the final adjustments have not been carried out. All of these areas are covered in the installation instructions provided with the doors. If you can email me images so I can clearly see where on the door set is scraping, and offer some advice on how it may be rectified. Very best regards Amanda

Posted 9 years ago

“Very good pre sales support and an excellent product”

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Posted 9 years ago

“Super fast delivery, excellent communication, great quality product & comprehensive instructions which made them simple to install. Will definitely buy more doors from them in the future. 100% satisfied”

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Posted 9 years ago

“Excellent customer service from order to delivery and beyond. I found a dent on one of the doors and reported it - a new door was dispatched immediately with no quibbles. Thank you.”

Vufold 5 star review on 24th September 2016

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Posted 9 years ago

“I can not say how impressed I have been with the fantastic service and really helpful charming staff. Very quick delivery, again very helpful delivery staff and a really beautiful set of Windows that I am thrilled with! So thank you very much and keep up the great work.”

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Posted 9 years ago

“Yes it's fairly easy to assemble”

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Posted 9 years ago

Vufold is rated 4.8 based on 1,960 reviews