Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.81

4.8 Rating 1,837 Reviews

99 %

of reviewers recommend Vufold

4.8

Based on 1,837 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

451

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service right ftom ordering to delivery. Have already recommended to our builders and kitchen fitters”

Helpful Report

Posted 3 years ago

“Excellent customer service, I had a couple of questions both before delivery and also during the build which were answered promptly. I wasn’t quite ready to receive the doors on the agreed date and this was sorted and delivery put back a week with no problems. Very helpful staff both at the showroom and when phoning their office.”

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Posted 3 years ago

“Fantastic customer service, advising on what doors would best suit. Doors look great.”

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Posted 6 years ago

“More than happy to help with the one query I had. The purchasing process was simple and straightforward. Well informed regarding delivery timings.”

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Posted 9 years ago

“Perfect experience. Excellent customer service, really good delivery with super helpful delivery men. I am extremely pleased with the quality of the doors which were installed by a fitter with no issues and look great!”

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Posted 1 year ago

Thank you for sharing your experience Peter, we are delighted to hear how pleased with everything you are. Many thanks Vufold

Posted 1 year ago

“Waiting time for interior bifold doors were pretty large, but when the order finally arrived it was worth it. The doors are excellent quality and it's relatively easy to install. It would have been nice to have an option of getting the door pre-varnished, but that's a small niggle. Very happy with quality of the doors we have.”

Helpful Report

Posted 2 years ago

Hi Waqas, Many thanks for the review. The internal doors you purchased are normally supplied on a 3 day lead-time, however, we are sorry that at the time of you placing your order we were waiting for the arrival of your doors from our factory so they were listed as available to ‘pre-order’ on our web site. We are delighted to hear though that you were not disappointed and thank you for sharing how pleased you are with both the quality and the ease of installation. We appreciate the feedback regarding the pre-varnishing option, it is possible to do this but unfortunately, it does significantly increase the lead-time. Thank you for letting us know how happy you are with your doors. Kind regards Vufold

Posted 2 years ago

“We are very pleased with our new bifold doors, they were easy to build and fitted in perfect and are looking great. Would recommend them for looks quality and price.”

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Posted 2 years ago

Many thanks for the review David - it's great to hear how pleased you are with your doors, and thank you for the recommendation. Kind regards Vufold

Posted 2 years ago

“The doors arrived on the date promised and I was not disappointed with the quality great doors and easy to fit this is my second set of doors from Vufold and my customers love them”

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Posted 2 years ago

Hi Mike, We are delighted to hear we met your expectations again in terms of both quality and how easy they were to install. Your repeat business is very much appreciated, and thank you for sharing that your customers love our doors. Best regards Vufold

Posted 2 years ago

“Finally happy with the purchased bifold door. Only three stars as I have had some issues on the beginning but all has been sorted now by friendly customer service.”

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Posted 2 years ago

Hi Adrain, Thank you for taking the time to submit your review. We are sorry that you did initially experience some issues, and we do appreciate your kind understanding in allowing us to resolve them to your satisfaction. Thank you for sharing that you are now happy with your bifold doors. Kind regards Vufold

Posted 2 years ago

“Very pleased with the quality of the product”

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Posted 2 years ago

Dear Nigel, Thank you for your review, it's great to hear you are pleased with the quality. Kind regards Vufold

Posted 2 years ago

“Excellent service excellent quality”

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Posted 2 years ago

Dear Kevin, Thank you for your great review. We are really pleased to hear you are impressed with both the service and quality of product received. Kind regards Vufold

Posted 2 years ago

“The purchase of the doors from Vufold could only be described as seamless. On receiving the doors. its obvious that every effort is made to ensure that the packaging provides excellent protection. It's also noteworthy to say how good the delivery company were at ensuring the doors were unloaded and set down with great care. Due to current circumstances related to Covid 19, our project is running behind schedule. As of time of writing, and as per Vufold T&C, I have treated the entire framework and doors with three coats of varnish ready for installation once that point is reached. One thing that can be said is the quality of the doors and materials is in no doubt. Once varnished, It's hard to believe that such quality, solidity and fixtures can be provided at the invoiced price. We look forward to seeing both framework and doors become a natural light oak feature of our new extension. Vufold should be congratulated on the quality of their manufacturing, sales and delivery to customer process.”

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Posted 2 years ago

Dear Norman, Thank you for taking the time to submit your review, we are delighted to hear our hard work and efforts have not gone unnoticed both in the quality of product supplied and the overall service you have received. Thank you again for choosing Vufold, we really do appreciate your kind comments and we are pleased to hear the doors will be a feature of your new extension. Kind regards Vufold

Posted 2 years ago

“very very very GOODm”

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Posted 2 years ago

Dear Dennis, Thank you for your review and thank you for rating Vufold 5 out of 5 stars. Kind regards Vufold

Posted 2 years ago

“Small split in door 2. Could not open product in 3 days of delivery. We should be told on ordering that that is the case. Instructions good and apart from split product very good. Very good help when ordering.”

Helpful Report

Posted 2 years ago

Dear J Chapman, Thank you for your review and your feedback is much appreciated. We are sorry to hear of the issue and we will arrange for a member of our aftercare team to contact you as we cannot see where you have previously brought this to our attention. After placing an order either online or over the telephone, and before delivery, we email all our customers a copy of the Vufold Homeowners manual, this contains important information regarding our products, including the delivery, checking of items, handling and storage. The manual also details the product guarantee. Thank you for the feedback relating to the instructions and product, and we are pleased to hear you were happy with the service received when placing your order. Kind regards Vufold

Posted 2 years ago

“Very fast and efficient service. The product was as described and of very high quality.”

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Posted 3 years ago

“Fantastic doors and fabulous service”

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Posted 3 years ago

“Great service, easy to order and product was delivered as specified. Very happy with the look now that they have been installed”

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Posted 3 years ago

“Ordered a new front door with all the necessary furniture. The people at Vufold we’re extremely helpful . They were out of stock when we first contacted them but informed us as soon it was available. Delivery was prompt. I would use them again should the need arise.”

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Posted 3 years ago

“Service from Vufold was very good. Even with the issues we had they were very quick in responding and resolving. Would definitely recommend.”

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Posted 3 years ago

“Esy to ue website and purchse process. Doors arrived when I requested them and the builders commented on the quality and value for money. Easy to fit and I liked the fact I could finish them to the colour I wanted to match existing house.”

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Posted 3 years ago

Vufold is rated 4.8 based on 1,837 reviews