Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.75

4.8 Rating 1,148 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

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“Very quick and well-organised process. They communicated well throughout each stage and organised everything for me. Thank you!”

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Thank you Emma for taking the time to leave a review. You lovely comments have been greatly received and very much appreciated.

“Fantastic, fast, and efficient service! I was informed at every step of the way which reassured me that my documents were in safe hands. Thanks Vital Consular you made the whole process a breeze!”

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Thank you Kecia for taking the time to leave your review. Our aim is to make this process as stress free as humanly possible for our clients so I am very happy that this is something we achieved with your legalisation.

“Great communication, continuously emailed with updates, time taken to complete the work I needed was done on time! Great company!!”

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Thank you Laura for taking the time to leave your lovely review. It is always great to how how well the team have done and to know that they are providing a professional service.

“Timely service with regular updates and quick responses.”

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Thank you Zaynah for leaving your review. I am very happy to hear that our updates were helpful with you knowing at what stage your legalisation was at.

“Excellent service. Reliable- will definitely use again.”

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Thank you for taking the time to leave your review Rafeef. We look forward to working with you again in the future.

“Very helpful and professional. Especially Kelly and Emma😊”

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Thank you Adnan for taking the time to leave your review. I am really happy to learn that you were given a professional service especially by Emma and Kelly and I will be sure to pass your lovely comments onto both of them.

“Very good indeed. Good clear advice especially for dealing with universities. Also, even though you may have a different member of the team every time, they always pick up your file where the last one left off. Excellent continuity of service. Recommended for hassle-free process.”

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Thank you so much Alun for taking the time to leave your review. I am very happy to read that you were pleased with the service we provided. Our team always makes themselves familiar with a clients file before responding so to hear that it is working from one of our clients is great.

“I found all Vital Consular staff very professional. I have dealt with Emma Thompson and she was very helpful and done an extremely good job to finish my attestation in a timely manner despite the pandemic. Best Regards Khalid”

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Thank you so much Khalid for your lovely comments. I will pass your comments onto Emma.

“Amazing service! They take all the stress away from this process and deal with everything start to finish with regular communications. Could not recommend enough! Extremely responsive as well.”

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Thank you so much Hollie for taking the time to leave your lovely review. I am very happy to hear how pleased you are with the service we provided and we will look forward to working with you again in the future if the need was required.

“Happy with Vital Consulate's service. Documents received back on time and I would use their service again.”

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Thank you Shahabadeen for taking the time to leave your review. It has been very much appreciated and welcomed.

“Took control of my POA made everything run smoothly. Would definitely recommend Vital Consular.”

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Thank you so much Patricia for taking the time to leave your review. We look forward to working with you again in the future if there were ever a requirement.

“Unfortunately I trusted Vital Consular with a very important document in March 2020. I paid £900 for this document to be attested in Saudi Arabia. By October I had heard nothing from them so I emailed them, they replied telling me that the attestation was not possible, for reasons unrelated to the pandemic. In response I asked for the document to at least be translated, they agreed this was possible. Again I heard nothing for many months. Now in February I have made contact with a member of staff. They told me that staff had been furloughed or were working part time so there was no way of them being able to tell me where the document was, what had happened to it or to its translation or any timeline of when I would hear back from anyone who does. I had tried to be understanding about how the pandemic would make business difficult for the company. However, I live in Saudi Arabia and here we have had no lock down since August 2020. When a customer has paid in full and trusted a company for nearly a year I would have expected a better level of communication and the offer of full refund for a service that never took place.”

Helpful Report

Hi Nicola Thank you so much for bringing this to my attention. I apologise that this has happened. This has been looked into internally and an email has been sent to you with an explanation. We look forward to hearing from you.

“Excell service, hassle free and very staff”

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Thank you Yahya Your review has been very much welcomed and appreciated.

“Speedy service and great communication throughout the process.”

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Thank you Laura for taking the time to leave your lovely review. I am very pleased that the service we gave was that of one you expected and that the update emails were appreciated. We look forward to working with you again in the future if the requirement was there.

“Efficient service, I would not hesitate to recommend.”

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Thank you Mike for taking the time to leave your review. Your recommendation is very much appreciated.

“Very efficient service! Highly recommend.”

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Thank you so much Nataliia for taking the time to leave your review. It has been very much welcomed.

“Very quick and good service with good notifications on progress at all times.”

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Thank you for leaving your review Brian I am very pleased that you were happy with the service we provided and the update emails helped with knowing at what point the legalisation was at.

“Very professional and communication was excellent. They kept me updated on regular basis on the status of my documentation.”

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Thank you Donald so much for taking the time to leave your review. I am very happy that the service we gave was that of one that you expected and that the update emails were very helpful.

“Most trustworthy”

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Thank you so much Baruwath for taking the time to leave your review. It has been very much welcomed and appreciated.

“Very good service will be using again for sure!”

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Thank you Iris for taking the time to leave your review. We look forward to working with you again in the future.

Vital Consular is rated 4.8 based on 1,148 reviews