Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.75

4.8 Rating 1,113 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

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“Using the services that Vital Consular provide is simply a no-brainer. They took care of everything which was what I was looking for during a stressful time (moving abroad). I couldn’t rate them highly enough!”

Helpful Report

“Very experienced and knowledgeable in what they do. However, I would appreciate a more consistent and detailed update especially with the status and anticipated time of next activity. Otherwise, they're quick to clarify. Great!”

Helpful Report

Thank you for your feedback, Atiqah. We appreciate your kind words about our team's experience and knowledge. We do offer updates after each stage of the process has been completed so our clients are aware that it is moving to the next stage. Unfortunately t would be very difficult to offer detailed timings as these can change depending on how busy the FCO or Embassies etc are at that time.

“They perform very professional services, recommended”

Helpful Report

Thank you for your wonderful review, Gianmario! We truly appreciate your kind words about our professional services. Your recommendation means a lot to us, and we're always here to ensure you receive the best experience possible and we look forward to working with you again in the future.

“https://xixcheck.org/ helps victims recover”

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“https://xixcheck.org/ helps victims recover”

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“I was very impressed by the standard of service and comms with Vital Consular. My documents were processed very quickly and they saved me a lot of time. Original documents returned to me internationally very speedily. I would highly recommend Vital Consular!”

Helpful Report

Thank you for your fantastic review, Andrew! We are thrilled to hear that you were impressed with our service and communication. Our team works diligently to process documents quickly and efficiently, so it’s great to know that we saved you time! Your recommendation means the world to us, and we look forward to assisting you again in the future.

“Quick and good service”

Helpful Report

Thank you for your review, David! We’re glad to hear that you had a quick and positive experience with our service. Your satisfaction is our priority, and we appreciate your feedback!

“Fantastic fast efficient professional Great service”

Helpful Report

Thank you for your fantastic review, Carolanne! We’re delighted to hear that you found our service fast, efficient, and professional. It’s always our goal to provide great support to our clients, and your positive feedback truly motivates us.

“Very helpful with updates!”

Helpful Report

Thank you for your kind review, Sophia! We’re delighted to hear that you found our updates helpful. Keeping our clients informed is a top priority for us, and it’s great to know our efforts made a difference for you.

“I placed 2 seperate orders one of which I was advised would take on average 10-14 days. The other, I was given a specific date I would recieve the order, as I had paid an additional charge for it to be fast tracked. Neither order was returned within the time frame given, nor were Vital Consular forthcoming with their communications. I was having to constantly having to initiate contact to find out what was happening. On occasions staff memebers told me they would call me and never did. Not the service I expected.”

Helpful Report

Thank you for your review, Lauren. I have looked into your order and Can see that when you requested a quotation from Vital you opted for UK documents only. When we received your documents there was a USA issued document also. USA issued documents do take longer to process than UK documents as we have to send them back to the USA to be processed, we an not process them in the UK. However, we did go over the estimated processing time for the USA document and we did refund you for this. I apologise if you feel that we did not get back to you in a timely manner. Due to the time difference with the UK and the USA we were not able to obtain instant updates for you but once we did receive a reply we did let you know straight away.

“I used Vital Consular's Urgent service in the UK to have a British document legalized with an apostille. Though pricey, they did indeed get the apostille on the document within 1-2 working days, despatched the document with DHL on the Friday and it arrived in Italy on the Monday. They sent me updates at key points in the process. I would recommend their UK apostille services even when time is very tight.”

Helpful Report

Thank you for your stellar review, Martina! We're delighted that our urgent service met your expectations and that we could get your document to you promptly. Timely updates are important to us, and we're glad you found them helpful. Your recommendation signifies a lot to us, and we hope to work with you again soon!

“Absolutely excellent would recommend to anyone.”

Helpful Report

Thank you so much for your amazing review, Stephen! We’re delighted to hear that you found our services to be absolutely excellent and that you would recommend us to others. Your support means so much to us, and we look forward to working with you again in the future!

“Professional and supportive, constant update of the ongoing process”

Helpful Report

Thank you for your amazing review, Hiwa! We are delighted to hear that you found our services professional and supportive, and that you appreciated the constant updates throughout your process. Keeping our clients informed is a top priority for us, and it’s great to know we hit the mark with you!

“I’ve used Vital Consular 3 times. I found them on Google and went based on the reviews initially when I was first moving to the UAE. I had been recommended multiple companies by many people but I think I went on the reviews and a gut feeling. I haven’t been let down once. They managed all my original documents, which had to be fast tracked because I had to move quickly. They were really cost effective and they kept me informed at every stage. When I needed additional documents attested, I thought it would be better to do this locally in the UAE, again, I went checked with Vital, and again, they came back cheaper. I already had an expectation of the service they would provide, and yet again. Once again, the service they provided was exceptional. Really pleased every time I’ve used these guys and will look to them any time I need other documentation attestation for the UAE.”

Helpful Report

Thank you for your amazing review, Ali! We’re so glad that you chose Vital Consular based on your instincts and our reviews. It’s fantastic to hear that our team has consistently met your expectations and provided you with exceptional service. Keeping you informed throughout the process is a priority for us, and we’re happy to know you found us to be cost-effective as well! Your trust means a lot to us, and we can’t wait to assist you with your future documentation needs!

“Very good customer service, always aprochable. However the time to complete the service was a little bit dissapointed.”

Helpful Report

Thank you for your feedback, Concepcion. Thank you for taking the time to leave you review. I am sorry you were a little disappointed with the processing time. We did make you aware that because you required a verification rather than a notification this does take longer because we have to wait for the University to verify the details we have sent to them and the attestation can not start until this has been received. Universities can take as long as they wish and we are unable to speed this up. I am aware that 2 of the team went above and beyond contacting their colleagues in Spain to try and ascertain what you required due to you having a document produced by a notary rejected previously.

“CONTACT BOREOAKLTD TODAY TO ENSURE YOUR MONEY IS SAFELY RETRIEVED.”

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“Fantastic,fast and efficient service! Would definitely recommend.”

Helpful Report

Thank you for your fantastic review, Vikesh! We’re thrilled to hear that you experienced our service as fast and efficient. Your recommendation means a lot to us, and we’re always here to provide you with the best support possible. We look forward to assisting you again in the future!

“Fast and efficient service”

Helpful Report

Thank you for your wonderful review, Lucy! We’re delighted to hear that you found our service fast and efficient. Your satisfaction is our top priority, and it’s great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future!

“It was a terrible service they were two months late and did not update at all unless I ask them constantly I really do not recommend”

Helpful Report

Thank you for taking the time to leave your review. I apologise for the 8 day delay with your order. When your documents were received from the British Virgin Islands the Notary there had omitted to sign one of your documents so we had to send it back to be signed which did delay the process slightly. We did try and rectify the issue as quickly as possible for you.

“Excellent service”

Helpful Report

Thank you for your excellent review, Nigel! We’re thrilled to hear that you had such a positive experience with our service. Your satisfaction is what we strive for, and knowing we met your expectations truly makes our day. If you need any further assistance in the future, don’t hesitate to reach out. We look forward to working with you again!

Vital Consular is rated 4.8 based on 1,113 reviews