Vital Consular Reviews

4.70 Rating 46 Reviews
93% of reviewers recommend Vital Consular

About Vital Consular: Consular specialist providing document legalisation and travel visa services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:
03300881142

Email:
sales@vitalconsular.com

Location:
Unit 35, Batley Business Park
Technology Drive

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Customer Service
Telephone, Email, Live Chat
communication channels
"I would like to thank all the team that looked after me. You have been great and so helpful. Thank you all so much. So happy to have my document sorted."
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"Very good service, a bit pricey but you get what you pay for. Regular status updates received throughout from knowledgeable staff."
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"Good communication; smoothly transacted."
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"Service was prompt and information accurate. However it was rather expensive to obtain the replacement document."
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"charge is excessive for the job"
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"Communication was shocking"
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Hi Alana
Thank you for your feedback.
I have checked your order and when we received your documents, your marriage certificate was a photocopy which can not be legalised. A member of our team was in contact with you with regards to this matter on a number of occasions. You should have also received automated emails when each stage of your legalisation was completed. I apologise if this didn't happen.
If there is anything you would like to discuss in regards to your order, please feel free to contact the office.
"The service was very quick and efficient.."
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Thank you for your feedback Shamoon

I am pleased to hear that we completed your order efficiently.
"Worked with Emma Thompson who provided an excellent service to me. The advice I received was very clear and her knowledge was excellent. I have put through more than 50 documents via them, and not a single one has ever been lost or damaged proving that their internal systems are excellent. The Urgent service is slick and very fast turnaround. I have always felt that Vital Consular are a safe pair of hands and have given me an excellent experience every time. Thank you."
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Thank you for your amazing feedback Louise.

I have passed this onto all the team involved with your orders.

It is amazing to hear that our processes are working well and as intended and that you have not experienced any issues with the amount of documents we have processed for you to date.
We look forward to working with you again in the near future.
"Very efficient in their handling of my documentation. Gave clear updates on progress."
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Thank you for your feedback professor.

I am so pleased to hear you are happy with the handling of your legalisation and that the updates were very useful to you.
"Great service and professional emails keeping one up to date on all the steps."
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Thank you Lara for your feedback.

It is great to her that our processes are working as intended and that you knew at what stage your order was at.
"Thorough, updated information and kept me informed throughout the process. Very responsive to questions."
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Hi David

Thank you for your feedback. I am delighted to hear you were kept updated with the progress of your order.
"The most efficient, approachable and friendly service I have had the delight to receive."
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Thank you for your lovely feedback Rosemary

It is greatly received and I am happy to hear we surpassed your expectations when we processed your order.
"Fast, professional, efficient"
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Thank you for your great feedback Thomas.

It has been greatly received
"Speedy, accurate responses, professional service, just be careful about the difference between billing and correspondence addresses. Use a courier that telephones clients before delivery. Despite the fact that I sent written requests & made telephone calls to the delivery company asking that the courier call me or I be allowed to call him, I was told that couriers do not call or receive calls."
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Hi Jacqueline

Thank you for your feedback.

Apologies if there were some confusion with the billing and shipping address.
The courier we use does ask for a contact telephone number for the recipient and in most cases does call prior to attending.
"Professional service, accurate information, very quick turn around time. Every interaction was easy, a pleasure to deal with the staff."
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Hi Vanessa

Thank you for your feedback it is greatly received.

I am pleased to hear that we met your expectations with our service.
"Excellent"
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Thank you for your feedback Umair
"Excellent service very quick and problem free"
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Thank you for your feedback Ian

I am happy to hear that we completed your order quickly and problem free.
"Many thanks for your most professional and efficient service. I have already and will definitely continue to recommend your services to others in the future. Thank you so much."
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Hi Dmitri

Thank you for your great feedback, it is greatly received.
It is nice to hear that you have already recommend our services. Thank you
"My attestation of documents for Qatar was smooth and efficient, had no trouble with communications and was given clear directions"
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Thank you so much for your great feedback Georgakopoulou

It is very good to hear that you were given clear directions and you had no communication issues
"Very easy to use and quick response hassle free service! Since I am in Australia the process was easy on line! Would highly recommend!"
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Thank you for your great feedback Anne.

It is great to hear that you would recommend our services.
Vital Consular is rated 4.70 based on 46 reviews

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Alice, Customer Support