Vital Consular Reviews

Name: Vital Consular
Address: Unit 35, Batley Business Park, Technology Drive, Batley, Batley
Rating: 4.75

4.8 Rating 1,108 Reviews

94 %

of reviewers recommend Vital Consular

Company Reviews

Metrics

Info

4.8

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Irene A

Vital Consular 1 star review on 8th June 2021

Yannick

Vital Consular 5 star review on 28th August 2020

Marwa G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed by the standard of service and comms with Vital Consular. My documents were processed very quickly and they saved me a lot of time. Original documents returned to me internationally very speedily. I would highly recommend Vital Consular!”

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“Quick and good service”

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“Fantastic fast efficient professional Great service”

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“Very helpful with updates!”

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“I placed 2 seperate orders one of which I was advised would take on average 10-14 days. The other, I was given a specific date I would recieve the order, as I had paid an additional charge for it to be fast tracked. Neither order was returned within the time frame given, nor were Vital Consular forthcoming with their communications. I was having to constantly having to initiate contact to find out what was happening. On occasions staff memebers told me they would call me and never did. Not the service I expected.”

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“I used Vital Consular's Urgent service in the UK to have a British document legalized with an apostille. Though pricey, they did indeed get the apostille on the document within 1-2 working days, despatched the document with DHL on the Friday and it arrived in Italy on the Monday. They sent me updates at key points in the process. I would recommend their UK apostille services even when time is very tight.”

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“Absolutely excellent would recommend to anyone.”

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“Professional and supportive, constant update of the ongoing process”

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“I’ve used Vital Consular 3 times. I found them on Google and went based on the reviews initially when I was first moving to the UAE. I had been recommended multiple companies by many people but I think I went on the reviews and a gut feeling. I haven’t been let down once. They managed all my original documents, which had to be fast tracked because I had to move quickly. They were really cost effective and they kept me informed at every stage. When I needed additional documents attested, I thought it would be better to do this locally in the UAE, again, I went checked with Vital, and again, they came back cheaper. I already had an expectation of the service they would provide, and yet again. Once again, the service they provided was exceptional. Really pleased every time I’ve used these guys and will look to them any time I need other documentation attestation for the UAE.”

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“Very good customer service, always aprochable. However the time to complete the service was a little bit dissapointed.”

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Thank you for your feedback, Concepcion. Thank you for taking the time to leave you review. I am sorry you were a little disappointed with the processing time. We did make you aware that because you required a verification rather than a notification this does take longer because we have to wait for the University to verify the details we have sent to them and the attestation can not start until this has been received. Universities can take as long as they wish and we are unable to speed this up. I am aware that 2 of the team went above and beyond contacting their colleagues in Spain to try and ascertain what you required due to you having a document produced by a notary rejected previously.

“CONTACT BOREOAKLTD TODAY TO ENSURE YOUR MONEY IS SAFELY RETRIEVED.”

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“Fantastic,fast and efficient service! Would definitely recommend.”

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Thank you for your fantastic review, Vikesh! We’re thrilled to hear that you experienced our service as fast and efficient. Your recommendation means a lot to us, and we’re always here to provide you with the best support possible. We look forward to assisting you again in the future!

“Fast and efficient service”

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Thank you for your wonderful review, Lucy! We’re delighted to hear that you found our service fast and efficient. Your satisfaction is our top priority, and it’s great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future!

“It was a terrible service they were two months late and did not update at all unless I ask them constantly I really do not recommend”

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Thank you for taking the time to leave your review. I apologise for the 8 day delay with your order. When your documents were received from the British Virgin Islands the Notary there had omitted to sign one of your documents so we had to send it back to be signed which did delay the process slightly. We did try and rectify the issue as quickly as possible for you.

“Excellent service”

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Thank you for your excellent review, Nigel! We’re thrilled to hear that you had such a positive experience with our service. Your satisfaction is what we strive for, and knowing we met your expectations truly makes our day. If you need any further assistance in the future, don’t hesitate to reach out. We look forward to working with you again!

“Very professional service. Kept pn giving me updates as I was sending my original documents from abroad which was very helpful and reassuring. Thanks!”

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Thank you for your kind words, Annika. We're so pleased to hear that our updates reassured you during the process! Keeping our clients informed is a priority for us, and it's great to know that we could make your experience smoother.

“Did exactly what they said they’d do. On time, clear communication at each step so I knew what to expect.”

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Thank you for your wonderful review, Dean. We’re so glad to hear that we met your expectations with timely delivery and clear communication! Keeping you informed throughout the process is something we take pride in. Your support is greatly appreciated, and we look forward to working with you again in the future!

“Excellent service making something that could be challenging incredibly simple. Very reasonable price as well.”

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Thank you for your kind review, Paul. We’re delighted to hear that you found our service simple and reasonably priced! Making challenging processes easier for our customers is our goal, and your feedback truly inspires us to keep delivering exceptional service. We appreciate your support and look forward to assisting you again!

“Vital will action what is required but communication and ownership is pretty poor. They are fine but ensure one is constantly following up with what stage of the process they have reached. I presume all the agencies are the same.”

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Thank you for your review, James. I have checked your order and I can see that you received every update email that was sent informing you of what stage your order was at. Apologies if these landed into your junk file which can happen at times. I can see that the Qatar Embassy were processing documents slower than usual at the time of your order which did make us late by 2 days. We do always try and ensure our processing times are met but in instances like this it is out of our hands. I do hope the above places your mind at ease.

“A great service. Very helpful to at the start of the process. They made it sound easier than other companies did and the cost was very competitive. I was kept informed at every stage of the process. The documents arrive in time.”

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Thank you for your fantastic review, David. We’re thrilled to hear that you found our service helpful and cost-effective! Keeping you informed at every stage is a priority for us, and we're delighted that your documents arrived on time. Your positive feedback motivates us to maintain our high standards. We look forward to assisting you again!

Vital Consular is rated 4.8 based on 1,108 reviews