Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful.”

Helpful Report

“Mike listened to my needs and recommended the right products. The nail -in PTFE glides arrived in a couple of days and were a dream to install. The furniture now moves quietly and effortlessly over the floor. I was able to get exactly the right number without wastage or over-purchase and delivery was included. I know where I shall go next time.”

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“Vital parts had just what I required on the shelf and dispatched them very quickly once ordered.”

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“Parts exactly as described and arrived promptly”

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“Good service good products”

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“Very quick delivery and exactly as ordered”

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“You provided a sample free of charge which meant that I knew I was ordering the corrct size. Speedy delivery too. Many thanks”

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“The parts I was after they didn't have listed on the web page, so after chatting online with an adviser, they checked with the sales team and were able to make the size I required. The adviser was very helpful and I am very pleased with the parts that was delivered.”

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“Easy to deal with, kept us updated on delivery,”

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“Parts received were exactly as described in size and finish, and accomplished intended mission.”

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“Prompt attention, nice people, very helpful, a stress free purchase and excellent delivery service - thank you”

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“As an individual I merely needed scaffold caps to assist with my DIY Project and consider the help, courtesy extended by all was TOP DRAWER and if I had a regular requirement for such items you would be first choice. Well done and best wishes.”

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“Free sample arrived quickly which confirmed we had made the right choice of part. Follow up order arrived within 2 days of ordering and everything was post free. Furniture feet are well made, easy to install and look like they will last for a long time. What's not to like?”

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“Service could not be better”

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“Excellent product, fast delivery, will use again. Highly recommended.”

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“You provided a free sample so I could ensure I was buying the right component before I bought a lot of them. Many Thanks”

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“I found on vital parts the leveler feet that I needed for my breakfast table. Nice people in vital parts. Excellent service, very good prices and fast delivery. Many thanks”

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“Quick service and good quality products”

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“Excellent service friendly on the phone and very helpful”

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“Got the right product first time good company to deal with,keep you well informed on progress of your order etc.”

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Vital Parts is rated 4.7 based on 3,000 reviews