Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advice. Prompt service and an excellent product. Item was well packaged and delivered as promised. Recommend definately.”

Helpful Report

“Easy to order and a fast delivery. I also got email updates regarding the status which was excellent. So pleased that I am looking at opening an account with them!!! Well done all.”

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“A quick, courteous helpful response that led to us solving a problem. Very satisfied.”

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“Good website, quick delivery and a quality product.”

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“Quick delivery”

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“The product was exactly as described and fit for the purpose we wanted.”

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“Excellent Price, Excellent Delivery, What else can I say. Thankyou.”

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“Parts arrived quickly.”

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(Charing Branch) -

“Very easy information and prompt delivery”

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“Items exactly as shown. very pleased with product”

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“Everything ok. Very good products.”

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“Service was first class and most helpful.”

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“Excellent service and good prices”

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“Good service , good price speedy delivery I will use this supplier again - Excellent”

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“Hi there, Yes happy to say service was very good, I ordered some 100 20x20 mm chair leg inserts via the web-site which worked just fine, and are now deployed with the Medway Queen Preservation Society, your prices were the most competitive and as I say, service was prompt and efficient. John Kempton hon. director New Medway Steam Packet Co Ltd reg. charity”

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“Great customer service and products”

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“What I like about Vital Parts is the type of items they have,"not the usual "but the unusual ,things hard to find .”