Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and customer service!”

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“Excellent communication and service. Very quick delivery to Switzerland.”

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“Perfect product for my application”

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“Well made works well”

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“Excellent service and very good product.”

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“easy to order”

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“Great customer service and speedy delivery of my order. The part I ordered was a perfect fit and high quality. I will order from Vital Parts again and have recommended them to friends and family.”

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“excellent customer service,prompt delivery,will use again”

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“Good quality, good lead time. delivered as promised. Will be a repeat customer.”

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“You kindly sent through a couple of samples for me, I have now ordered some based on the samples sent. I would like to thank you for your excellent service (only ordered a small number but has greatly helped). Thank you. James”

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“Rubber bung was as described and was perfect for job I was working on. Ordered at 4pm and was with me 10am next morning”

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“Although my order was relatively very small,the way vital got my order sent to me by next day delivery was just fantastic. Delivery was slightly expensive but don't think vital has much input regarding that.”

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“Very good service and promped delivery will buy from vital parts in future thanks”

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“Excellent and prompt service, with good website”

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“Website fairly easy to navigate- ordering straightforward and parts received in good condition. I would buy from Vital Parts again.”

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“Excellent communication and super fast delivery.”

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“great service”

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“Fast Delivery and even in the week of Xmas.”

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“Great !!!!”

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“superb easy and fast service!!!! many thanks paul...... WULFWERK METAL PRODUCTS”

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Vital Parts is rated 4.7 based on 3,000 reviews