Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order , prompt delivery, all good”

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“Ordered some high temp tape at short notice and it was delivered super fast the next day.”

Vital Parts 5 star review on 15th December 2020

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“Actually communicated with a real person! Milaina was friendly and extremely helpful. A pleasure doing business with them”

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“Your help in quickly sending me a sample and which proved to be highly successful in its use for my latest sport training development. I have put you down on my list”

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“Customer care is excellent, delivery is prompt, and quality goods so no complaints!”

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“I made a mistake ordering and staff at VP were very helpful in establishing the correct size items needed and replacing the order for me over the phone. All I had to do was return the unwanted items. New items fit perfectly and good value for money. Thank you.”

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“God service.”

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“I bought screw glides to replace shepherd castors on a heavy antique sofa. What a result when pushed the sofa 'glides' over the carpet with minimum effort. Many thanks Nigel”

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“Exactly what I needed, speedy response”

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“Efficent service from order to delivery.”

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“verygood”

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“A small issue with a lost parcel was swiftly dealt with by customer services, very happy with how things were dealt with, will definitely be using vital parts again”

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“Good quality product, great price and next day delivery. Excellent experience.”

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“Perfect for what I need them for”

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“Good service - excellent product”

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“Does what it says on the tin!”

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“Good quality”

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“Great service always very helpful”

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“Bought these in order to stop my kitchen chairs scratching my amtico flooring. Tried for ages to find a product that would fit.”

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“Good service”

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Vital Parts is rated 4.7 based on 3,000 reviews